University certificate
The world's largest school of business”
Why study at TECH?
With this 100% online MBA, you will design the most effective Digital Marketing strategies and increase brand performance”
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Digital Marketing can generate exponential growth in emerging companies, increase customer loyalty through content and engagement strategies, or even position brands globally. In this sense, its ability to interpret trends, anticipate market changes and combine creativity with data analysis makes it a fundamental pillar for business success in the digital era. Therefore, it is essential that experts incorporate into their practice the most innovative strategies to increase the presence and performance of brands in the online environment.
With this idea in mind, TECH launches a cutting-edge Professional master’s degree MBA in Digital Marketing has been designed to train leaders capable of driving business growth through innovative strategies. This university program equips students with the essential skills to increase profitability, optimize audience segmentation and reduce customer acquisition costs. It also enables students to master the design of highly personalized campaigns through the use of artificial intelligence and data analysis, key tools for predicting consumer behavior and strengthening strategic decision making.
The curriculum delves into general aspects of Digital Marketing applied to business and, subsequently, develops specific modules focused on strategic brand management, digital advertising, data analysis and e-commerce. Through these contents, graduates make data-driven decisions to maximize profitability, thus strengthening their profile in a highly competitive market.
In addition, this program has a 100% online methodology, which allows students flexibility. Access to the syllabus is available 24 hours a day, 7 days a week, from any device with an Internet connection, with the possibility of downloading the contents for offline study.
You will lead multidisciplinary teams, managing Digital Marketing projects from planning to execution”
This Professional master’s degree MBA in Digital Marketing contains the most complete and up-to-date educational program on the market. Its most notable features are:
- Practical cases presented by experts in Digital Marketing
- The graphic, schematic and eminently practical content of the book provides scientific and practical information on those disciplines that are essential for professional practice
- Practical exercises where the process of self-assessment can be used to improve learning
- Its special emphasis on innovative methodologies
- Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
- Content that is accessible from any fixed or portable device with an Internet connection
You will adapt Digital Marketing strategies to different international markets, taking into account cultural, economic and social factors”
It includes in its teaching staff professionals belonging to the field of Digital Marketing, who pour into this program the experience of their work, in addition to recognized specialists from reference companies and prestigious universities.
The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide an immersive learning experience designed to prepare for real-life situations.
This program is designed around Problem-Based Learning, whereby the student must try to solve the different professional practice situations that arise throughout the program. For this purpose, the professional will be assisted by an innovative interactive video system created by renowned and experienced experts.
You will be able to optimize online stores, improving the user experience and increasing the conversion rate"
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TECH gives you the opportunity to study at your own pace while becoming the most competitive professional in the digital market"
Syllabus
This academic itinerary addresses the general concepts of business management, leadership and marketing strategies, while, as the program progresses, it delves into specific techniques such as social media advertising, SEO, SEM, web analytics and electronics. Students will learn to create and execute effective digital strategies, optimize campaigns through data analytics and lead digital transformation within organizations. In addition, they will be trained in online marketing project management, content personalization and the use of artificial intelligence to improve customer experience.
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You will handle Marketing and Sales tools to maximize revenue through e-commerce platforms”
Module 1. Digital Marketing and E-Commerce
1.1. Digital Marketing and E-Commerce
1.1.1. The Digital Economy and the Sharing Economy
1.1.2. Trends and Social Changes in Consumers
1.1.3. Digital Transformation of Traditional Companies
1.1.4. The Roles of the Chief Digital Officer
1.2. Digital Strategy
1.2.1. Segmentation and Positioning in the Competitive Context
1.2.2. New Marketing Strategies for Products and Services
1.2.3. From Innovation to Cash Flow
1.3. Technology Strategy
1.3.1. Basic Concepts of Web Development
1.3.2. Hosting and Cloud Computing
1.3.3. Content Management Systems (CMS)
1.3.4. Formats and Digital Media
1.3.5. Technological e-Commerce Platforms
1.4. Digital Regulation
1.4.1. Privacy Policy and Personal Data Protection Act
1.4.2. Fake Profiles and Fake Followers
1.4.3. Legal Aspects of Marketing, Advertising, and Digital Content
1.5. Online Market Research
1.5.1. Quantitative Research Tools in Online Markets
1.5.2. Dynamic Qualitative Customer Research Tools
1.6. Online Agencies, Media and Channels
1.6.1. Integral, Creative and Online Agencies
1.6.2. Traditional and New Media
1.6.3. Online Channels
1.6.4. Other Digital Players
Module 2. Digital Marketing Strategy
2.1. Managing Digital Business
2.1.1. Competitive Strategy in the Face of the Growing Digitalization of the Media
2.1.2. Design and Creation of a Digital Marketing Plan
2.1.3. Digital Media Planning and Contracting
2.1.4. ROI Analysis in a Digital Marketing Plan
2.2. Digital Marketing to Reinforce a Brand
2.2.1. Branded Content and Storytelling
2.2.2. Hypersegmentation
2.2.3. Videomarketing
2.2.4. Social Sales
2.3. Defining the Digital Marketing Strategy
2.3.1. Closed Loop Marketing
2.3.2. Continuous Loop Marketing
2.3.3. Multichannel Marketing
2.4. Digital Marketing to Attract and Retain Customers
2.4.1. Hypersegmentation and Micro-Localization
2.4.2. Loyalty and Engagement Strategies using the Internet
2.4.3. Visitor Relationship Management
2.5. Digital Marketing Trends
2.5.1. Remarketing
2.5.2. Digital Neuromarketing
2.5.3. Avatar Marketing
2.5.4. Bluecasting
2.6. Managing Digital Campaigns
2.6.1. Display Advertising and Rich Media
2.6.2. Multi-Platform, Multi-Segment, Multi-Personalization Campaigns
2.6.3. Advertising on Digital Television
2.7. Online Marketing Plan
2.7.1. Online Research
2.7.2. Creating an Online Marketing Plan
2.7.3. Configuration and Activation
2.7.4. Launch and Management
2.8. Blended Marketing
2.8.1. Integrating On and Off Actions
2.8.2. Personalize and Segment
2.8.3. Improve the User Experience
Module 3. Inbound Marketing
3.1. The Definition of Inbound Marketing
3.1.1. Effective Inbound Marketing
3.1.2. The Benefits of Inbound Marketing
3.1.3. Measuring the Success of Inbound Marketing
3.2. Target Research
3.2.1. Consumer Intent Modeling and Buyer Personas
3.2.2. Customer Journey Mapping
3.2.3. Content Strategy
3.3. Content Optimization
3.3.1. Content Optimization for Search Engines
3.3.2. Recycling and Content Improvement
3.4. Content Creation
3.4.1. User and Brand Generated Content
3.4.2. Opportunity Blogging
3.4.3. Video and Other Formats
3.5. Content Dynamization
3.5.1. Influencers
3.5.2. Blogger Outreach
3.5.3. Paid Content Seeding
3.6. Conversion
3.6.1. Lead Capturing and CRO
3.6.2. Lead Nurturing and Marketing Automation
Module 4. Entrepreneurship
4.1. Innovation Methodology and Knowledge Society
4.1.1. Design Thinking
4.1.2. The Blue Ocean Strategy
4.1.3. Collaborative Innovation
4.1.4. Open Innovation
4.2. Strategic Innovation Intelligence
4.2.1. Technology Monitoring
4.2.2. Technology Foresight
4.2.3. Coolhunting
4.3. Entrepreneurship and Innovation
4.3.1. Strategies to Search for Business Opportunities
4.3.2. Assessing the Feasibility of New Projects
4.3.3. Innovation Management Systems
4.3.4. Entrepreneur Soft Skills
4.4. Project Management
4.4.1. Agile Development
4.4.2. Lean Management in Startups
4.4.3. Project Tracking and Project Steering
4.5. Business Plan
4.5.1. Business Plan in the Digital Era
4.5.2. Value Proposition Model
4.6. Financing Startups
4.6.1. Seed Phase: Financial Funds and Subsidies
4.6.2. Startup Phase: Business Angels
4.6.3. Growth Phase: Venture Capital
4.6.4. Consolidation Phase: IPO
Module 5. Performance Marketing
5.1. Permission Marketing
5.1.1. How to Obtain a Users Permission?
5.1.2. Personalizing the Message
5.1.3. Mail Confirmation or Double Opt-In.
5.2. Strategy and Performance Techniques
5.2.1. Performance Marketing: Results
5.2.2. Digital Media Mix
5.2.3. The Importance of the Funnel
5.3. Programmatic Marketing and RTB
5.3.1. RTB: Real-Time Planning and Purchasing
5.3.2. Programmatic Purchasing Ecosystem
5.3.3. How to Integrate RTB into the Media Mix
5.3.4. Keys to RTB on Different Devices
5.4. Affiliate Campaign Development
5.4.1. Agencies and Affiliate Programs
5.4.2. Postview
5.4.3. Defining Affiliate Programs
5.5. Launching an Affiliate Program
5.5.1. Affiliation and Direct Affiliation Networks
5.5.2. Results Analysis and Monitoring
5.5.3. Fraud Control
5.6. Developing E-Mail Campaigns
5.6.1. Designing E-Mail Marketing Campaigns
5.6.2. E-mail Marketing
5.6.3. Lists of Subscribers, Leads, and Customers
5.7. E-Mail Marketing Tools and Resources
5.7.1. Acumbamail
5.7.2. Mailchimp
5.7.3. Templates
5.7.4. Inbox Inspection
5.8. Online Writing for E-Mail Marketing Campaigns
5.8.1. How to Create Good Headlines
5.8.2. Writing Content for Newsletters
5.8.3. Calls to Action in Newsletters
5.9. Display and Campaign Optimization
5.9.1. Advertising, Persuasive Communication
5.9.2. Behavioral Targeting, Re-Targeting, Re-Messaging
5.9.3. Affiliation
5.9.4. Campaign Preparation
5.10. E-Mail Marketing Metrics
5.10.1. List Metrics
5.10.2. Newsletter Delivery Metrics
5.10.3. Conversion Metrics
Module 6. Search Engine Marketing and Search Engine Optimization (SEO)
6.1. How Search Engines Work
6.1.1. Indicators and Indexes
6.1.2. Algorithms
6.1.3. SEO and Corporate Branding
6.2. Fundamental Variables of SEO
6.2.1. Indexability
6.2.2. Content
6.2.3. Popularity
6.3. SEO Analysis
6.3.1. Determining KPIs
6.3.2. Generating Scripts and Alerts
6.3.3. Optimization of Images, Videos and Other Elements
6.4. Linkbuilding
6.4.1. Ways of Carrying Out Effective Linkbuilding
6.4.2. Link Baiting
6.4.3. Link Audits
6.4.4. Penalties
6.5. App Store Optimization
6.5.1. App Indexing
6.5.2. App Visibility on Search Engines
6.5.3. Measuring the Visibility of Search Engine Apps
6.6. Technical SEO
6.6.1. Web Performance Optimization
6.6.2. Real Time and Content
6.6.3. Relevant Tagging and Headers
6.6.4. Advanced WPO Techniques
6.7. SEO and e-Commerce
6.7.1. Conversion Rate Optimization
6.7.2. Google Search Console
6.7.3. Social Proof and Viralization
6.7.4. Navigation and Indexability
6.8. Integration in an Online Marketing Plan
6.8.1. Metrics and Impact
6.8.2. Web Analytics
6.8.3. Other Monitoring Tools
Module 7. Search Engine Marketing (SEM)
7.1. Keyword Hunting for SEM
7.1.1. Adwords Keyword Tool
7.1.2. Google Suggest
7.1.3. Insights for Search
7.1.4. GoogleTrends
7.2. SEM and Google Ads
7.2.1. Google Shopping
7.2.2. Google Display Network
7.2.3. Google Ads Mobile
7.2.4. YouTube Advertising
7.3. Google Products
7.3.1. Google Products Integrated in Adwords
7.3.2. Product Extensions vs. Product Ads
7.3.3. Google Shopping and Local
7.3.4. Google Merchant
7.4. Pay-Per-Click and SEM
7.4.1. Search and Display.
7.4.2. Creating PPC Campaigns
7.4.3. Tracking Conversions
7.5. Facebook Ads
7.5.1. PPC/PPF (Pay-Per-Fan) Adverts
7.5.2. Creating Facebook Ads
7.5.3. Facebook Power Editor
7.5.4. Campaign Optimization
7.6. Other PPC Platforms
7.6.1. Twitter Ads
7.6.2. LinkedIn
7.6.3. Baldu
7.6.4. Yandex
7.7. Strategy in SEM
7.7.1. Quality Score
7.7.2. CPC Bidding
7.7.3. Site Links
7.8. Measurement in SEM
7.8.1. KPIs
7.8.2. Impressions, Clicks, Conversions
7.8.3. Revenue, ROI, CPA
Module 8. Conversion Optimization
8.1. Introduction to Conversion Rate Optimization
8.3.1. Purchase Cycle and Elements of Online Behavior
8.3.2. Fundamentals of Neuromarketing
8.3.3. Usability vs. Persuasion
8.2. CRO Methodology
8.2.1. Scientific Method
8.2.2. Conversion Pyramid
8.2.3. The CRO Process
8.3. Web Analytics and CRO
8.3.1. Qualitative Analysis
8.3.2. Behavior Analysis
8.3.3. Business and User Objectives
8.4. User Experience and Conversion Rate Optimization
8.4.1. Lean and User Experience
8.4.2. Wireframing
8.4.3. Persuasive Copy
8.5. CRO and Psychology
8.5.1. Neuromarketing
8.5.2. Web Design and Neuromarketing
8.5.3. Learning, Memory, and Emotions
8.6. Behavioral Economics
8.6.1. Decision Factors
8.6.2. Motivation and Anchoring
8.6.3. The Role of the Unconscious
8.7. Experimentation in CRO
8.7.1. A/B vs. Multivariates
8.7.2. Testing Tools
8.7.3. Implementation and Execution
8.8. CRO in E-Commerce
8.8.1. E-Commerce and CRO
8.8.2. The E-Commerce Funnel
8.8.3. Processes to Optimize
Module 9. Social Media and Community Management
9.1. Web 2.0 or the Social Web
9.1.1. Organization in the Age of Conversation
9.1.2. Web 2.0 Is All About People
9.1.3. New Environments, New Content
9.2. Digital Communication and Reputation
9.2.1. Crisis Management and Online Corporate Reputation
9.2.2. Online Reputation Report
9.2.3. Etiquette and Good Practices on Social Networks
9.2.4. Branding and Networking 2.0.
9.3. General, Professional and Microblogging Platforms
9.3.1. Facebook
9.3.2. LinkedIn
9.3.4. Twitter
9.4. Video, Image and Mobility Platforms
9.4.1. YouTube
9.4.2. Instagram
9.4.3. Flickr
9.4.4. Vimeo
9.4.5. Pinterest
9.5. Corporate Blogging
9.5.1. How to Create a Blog
9.5.2. Content Marketing Strategy
9.5.3. How to Create a Content Plan for Your Blog
9.5.4. Content Curation Strategy
9.6. Social Media Strategies
9.6.1. Corporate Communication Plan 2.0
9.6.2. Corporate PR and Social Media
9.6.3. Analysis and Evaluation of Results
9.7. Community Management
9.7.1. Functions, Duties and Responsibilities of the Community Manager
9.7.2. Social Media Manager
9.7.3. Social Media Strategist
9.8. Social Media Plan
9.8.1. Designing a Social Media Plan
9.8.2. Defining the Strategy to Be Followed in Each Medium
9.8.3. Contingency Protocol in Case of Crisis
Module 10. Design, Usability and User Experience
10.1. UX Design
10.1.1. Information Architecture
10.1.2. SEO and Analytics for UX
10.1.3. Landing Pages
10.2. Technical Terms in UX Design
10.2.1. Wireframe and Components
10.2.2. Interaction Pattern and Navigation Flow
10.2.3. User Profile
10.2.4. Process and Process Funnel
10.3. Research
10.3.1. Research in Interface Design Projects
10.3.2. Qualitative and Quantitative Approach
10.3.3. Announce the Results of the Research
10.4. Digital Design
10.4.1. Digital Prototype
10.4.2. Axure and Responsive
10.4.3. Interaction Design and Visual Design
10.5. User Experience
10.5.1. User Focused Design Methodology
10.5.2. User Research Techniques
10.5.3. Involve the Customer in the Process
10.5.4. Shopping Experience Management
10.6. Designing the User Experience Strategy
10.6.1. Content Trees
10.6.2. High-Fidelity Wireframes
10.6.3. Component Maps
10.6.4. Usability Guides
10.7. Usability Evaluation
10.7.1. Usability Evaluation Techniques
10.7.2. Data Visualization
10.7.3. Presenting Data
10.8. Customer Value and Customer Experience Management
10.8.1. Use of Narratives and Storytelling
10.8.2. Comarketing as a Strategy
10.8.3. Content Marketing Management
10.8.4. The ROI of Customer Experience Management
Module 11. Mobile e-Commerce
11.1. Mobile Marketing
11.1.1. New Consumption and Mobility Habits
11.1.2. The SoLoMo Model
11.1.3. The 4 Ps of the Marketing Mix in Mobility
11.2. Mobile Technology
11.2.1. Mobile Operators
11.2.2. Mobile Devices and Operating Systems
11.2.3. Mobile Applications and WebApps
11.2.4. Sensors and Integration with the Physical World
11.3. Trends in Mobile Marketing
11.3.1. Mobile Publishing
11.3.2. Advergaming and Gamification
11.3.3. Mobile Geolocalization
11.3.4. Augmented Reality
11.4. Mobile User Behavior
11.4.1. New Search Habits on Mobile Devices
11.4.2. Multi-Screen
11.4.3. Mobile as a Purchasing Driver
11.4.4. ASO, Mobile User Acquisition and Loyalty
11.5. User Interface and Shopping Experience
11.5.1. Rules and Platforms m-Commerce
11.5.2. Omnichannel
11.5.3. Mobile & Proximity Marketing
11.5.4. Gap between Consumer and Advertiser
11.5.5. Mobile Commerce Content Managers
11.6. Apps and Purchases
11.6.1. Designing Mobile Commerce Apps
11.6.2. App Stores
11.6.3. App Marketing for Customer Loyalty
11.6.4. App Marketing for e-Commerce
11.7. Mobile Payments
11.7.1. Value Chain and Business Models of Mobile Payment Methods
11.7.2. Keys to Improve UX in Mobile Payment
11.7.3. Positioning Strategies in the Mobile Payments Market
11.7.4. Fraud Management
11.8. Mobile Analytics
11.8.1. Mobile Measurement and Analysis Methodologies
11.8.2. Mobile Metrics: Main KPIs
11.8.3. Profitability Analysis
11.8.4. Mobile Analytics
11.9. Mobile Commerce
11.9.1. Services
11.9.2. Applications
11.9.3. Mobile Social Shopping
11.10. Mobile Social Media Applications
11.10.1. Integrating Cell Phones into Social Networks
11.10.2. Mobility, Relationship, Ubiquity and Publicity
11.10.3. Facebook Places
11.10.4. Geolocation, Mobile Directories, Online Recommendations and Shopping
Module 12. Web Analytics and Marketing Analytics
12.1. Web Analysis
12.1.1. The Fundamentals of Web Analytics
12.1.2. Classic Media vs. Digital Media
12.1.3. The Web Analyst's Basic Methodology
12.2. Google Analytics
12.2.1. Configuring an Account
12.2.2. Javascript Tracking API
12.2.3. Customized Reports and Segments
12.3. Qualitative Analysis
12.3.1. Research Techniques Applied in Web Analytics
12.3.2. Customer Journey
12.3.3. Purchase Funnel
12.4. Digital Metrics
12.4.1. Basic Metrics
12.4.2. Ratios
12.4.3. Setting Objectives and KPIs
12.5. Acquisition and Marketing Analytics
12.5.1. ROI
12.5.2. ROAS
12.5.3. CLV
12.6. Strategy Analysis Areas
12.6.1. Web Traffic Acquisition
12.6.2. Activation
12.6.3. Conversion
12.6.4. Loyalty
12.7. Data Science and Big Data
12.7.1. Business Intelligence
12.7.2. Methodology and Analysis of Large Volumes of Data
12.7.3. Data Extraction, Processing and Loading
12.8. Application Programming Interface (API)
12.8.1. APIs and Google Analytics
12.8.2. Query Explorer
12.8.3. Supermetrics Functions
12.9. Data Visualization
12.9.1. Viewing and Interpreting Dashboards
12.9.2. Converting Data into a Value
12.9.3. Integrating Sources
12.9.4. Presenting Reports
12.10. Web Analytics Tools
12.10.1. Technological Basis of WA Tool
12.10.2. Logs and Tags
12.10.3. Basic and Ad-hoc Labeling
Module 13. Data Science and Big Data
13.1. Data Science and Big Data
13.1.1. Impact of Big Data and Data Science on Business Strategy
13.1.2. Introduction to Command Line
13.1.3. Data Science Problems and Solutions
13.2. Data Hacking Languages
13.2.1. SQL Databases
13.2.2. Introduction to Python
13.2.3. R Programming
13.3. Statistics
13.3.1. Introduction to Statistics
13.3.2. Linear and Logistic Regression
13.3.3. PCA and Clustering
13.4. Machine Learning
13.4.1. Model Selection and Regularization
13.4.2. Random Trees and Forests
13.4.3. Processing Natural Language
13.5. Big Data
13.5.1. Hadoop
13.5.2. Spark
13.5.3. Collaborative Recommendation and Filtering Systems
13.6. Data Science Success Stories
13.6.1. Customer Segmentation Using the RFM Model
13.6.2. Experiment Design Application
13.6.3. Supply Chain Value: Forecasting
13.6.4. Business Intelligence
13.7. Hybrid Architectures in Big Data
13.7.1. Lambda Architecture
13.7.2. Kappa Architecture
13.7.3. Apache Flink and Practical Implementations
13.7.4. Amazon Web Services
13.8. Big Data in the Cloud
13.8.1. AWS: Kinesis
13.8.2. AWS: DynamosDB
13.8.3. Google Cloud Computing
13.8.4. Google BigQuery
Module 14. e-Commerce and Shopify
14.1. Digital e-Commerce Management
14.1.1. New e-Commerce Business Models
14.1.2. Planning and Developing an e-Commerce Strategic Plan
14.1.3. Technological Structure in e-Commerce
14.2. E-Commerce Operations and Logistics E-Commerce
14.2.1. How to Manage Fulfillment
14.2.2. Digital Point-of-Sale Management
14.2.3. Contact Center Management
14.2.4. Automation in Management and Monitoring Processes
14.3. Implementing e-Commerce Techniques
14.3.1. Social Media and Integration in the E-Commerce Plan
14.3.2. Multichannel Strategy
14.3.3. Personalizing Dashboards
14.4. Digital Pricing
14.4.1. Online Payment Methods and Payment Gateways
14.4.2. Electronic Promotions
14.4.3. Digital Price Timing
14.4.4. e-Auctions
14.5. From e-Commerce to m-Commerce and s-Commerce
14.5.1. e-Marketplace Business Models
14.5.2. s-Commerce and Brand Experience
14.5.3. Purchase via Mobile Devices
14.6. Customer Intelligence: from e-CRM to s-CRM
14.6.1. Integrating the Consumer in the Value Chain
14.6.2. Online Research and Loyalty Techniques
14.6.3. Planning a Customer Relationship Management Strategy
14.7. Digital Marketing Trade
14.7.1. Cross Merchandising
14.7.2. Designing and Managing Facebook Ads Campaigns
14.7.3. Designing and Managing Google Ad Campaigns
14.8. Online Marketing for e-Commerce
14.8.1. Inbound Marketing.
14.8.2. Display and Programmatic Purchasing
14.8.3. Communication Plan
Module 15. Leadership, Ethics and Social Responsibility in Companies
15.1. Globalization and Governance
15.1.1. Governance and Corporate Governance
15.1.2. The Fundamentals of Corporate Governance in Companies
15.1.3. The Role of the Board of Directors in the Corporate Governance Framework
15.2. Leadership
15.2.1. Leadership. A Conceptual Approach
15.2.2. Leadership in Companies
15.2.3. The Importance of Leaders in Business Management
15.3. Cross Cultural Management
15.3.1. Cross Cultural Management Concept
15.3.2. Contributions to Knowledge of National Cultures
15.3.3. Diversity Management
15.4. Management and Leadership Development
15.4.1. Concept of Management Development
15.4.2. Concept of Leadership
15.4.3. Leadership Theories
15.4.4. Leadership Styles
15.4.5. Intelligence in Leadership
15.4.6. The Challenges of Today's Leader
15.5. Business Ethics
15.5.1. Ethics and Morality
15.5.2. Business Ethics
15.5.3. Leadership and Ethics in Companies
15.6. Sustainability
15.6.1. Sustainability and Sustainable Development
15.6.2. The 2030 Agenda
15.6.3. Sustainable Companies
15.7. Corporate Social Responsibility
15.7.1. International Dimensions of Corporate Social Responsibility
15.7.2. Implementing Corporate Social Responsibility
15.7.3. The Impact and Measurement of Corporate Social Responsibility
15.8. Responsible Management Systems and Tools
15.8.1. CSR: Corporate Social Responsibility
15.8.2. Essential Aspects for Implementing a Responsible Management Strategy
15.8.3. Steps for the Implementation of a Corporate Social Responsibility Management System
15.8.4. CSR Tools and Standards
15.9. Multinationals and Human Rights
15.9.1. Globalization, Multinational Corporations and Human Rights
15.9.2. Multinational Corporations and International Law
15.9.3. Legal Instruments for Multinationals in the Area of Human Rights
15.10. Legal Environment and Corporate Governance
15.10.1. International Rules on Importation and Exportation
15.10.2. Intellectual and Industrial Property
15.10.3. International Labor Law
Module 16. People and Talent Management
16.1. Strategic People Management
16.1.1. Strategic Human Resources Management
16.1.2. Strategic People Management
16.2. Human Resources Management by Competencies
16.2.1. Analysis of the Potential
16.2.2. Remuneration Policy
16.2.3. Career/Succession Planning
16.3. Performance Evaluation and Performance Management
16.3.1. Performance Management
16.3.2. Performance Management: Objectives and Process
16.4. Innovation in Talent and People Management
16.4.1. Strategic Talent Management Models
16.4.2. Talent Identification, Training and Development
16.4.3. Loyalty and Retention
16.4.4. Proactivity and Innovation
16.5. Motivation
16.5.1. The Nature of Motivation
16.5.2. Expectations Theory
16.5.3. Needs Theory
16.5.4. Motivation and Financial Compensation
16.6. Developing High-Performance Teams
16.6.1. High-Performance Teams: Self-Managed Teams
16.6.2. Methodologies for the Management of High-Performance Self-Managed Teams
16.7. Change Management
16.7.1. Change Management
16.7.2. Type of Change Management Processes
16.7.3. Stages or Phases in the Change Management Process
16.8. Negotiation and Conflict Management
16.8.1. Negotiation
16.8.2. Conflict Management
16.8.3. Crisis Management
16.9. Executive Communication
16.9.1. Internal and External Communication in the Corporate Environment
16.9.2. Communication Departments
16.9.3. The Person in Charge of Communication of the Company. The Profile of the Dircom
16.10. Productivity, Attraction, Retention and Activation of Talent
16.10.1. Productivity
16.10.2. Talent Attraction and Retention Levers
Module 17. Economic and Financial Management
17.1. Economic Environment
17.1.1. Macroeconomic Environment and the National Financial System
17.1.2. Financial Institutions
17.1.3. Financial Markets
17.1.4. Financial Assets
17.1.5. Other Financial Sector Entities
17.2. Executive Accounting
17.2.1. Basic Concepts
17.2.2. The Company's Assets
17.2.3. The Company's Liabilities
17.2.4. The Company's Net Worth
17.2.5. The Income Statement
17.3. Information Systems and Business Intelligence
17.3.1. Fundamentals and Classification
17.3.2. Cost Allocation Phases and Methods
17.3.3. Choice of Cost Center and Impact
17.4. Budget and Management Control
17.4.1. The Budget Model
17.4.2. The Capital Budget
17.4.3. The Operating Budget
17.4.5. Treasury Budget
17.4.6. Budget Monitoring
17.5. Financial Management
17.5.1. The Company's Financial Decisions
17.5.2. Financial Department
17.5.3. Cash Surpluses
17.5.4. Risks Associated with Financial Management
17.5.5. Financial Administration Risk Management
17.6. Financial Planning
17.6.1. Definition of Financial Planning
17.6.2. Actions to Be Taken in Financial Planning
17.6.3. Creation and Establishment of the Business Strategy
17.6.4. The Cash Flow Table
17.6.5. The Working Capital Table
17.7. Corporate Financial Strategy
17.7.1. Corporate Strategy and Sources of Financing
17.7.2. Financial Products for Corporate Financing
17.8. Strategic Financing
17.8.1. Self-Financing
17.8.2. Increase in Equity
17.8.3. Hybrid Resources
17.8.4. Financing Through Intermediaries
17.9. Financial Analysis and Planning
17.9.1. Analysis of the Balance Sheet
17.9.2. Analysis of the Income Statement
17.9.3. Profitability Analysis
17.10. Analyzing and Solving Cases/Problems
17.10.1. Financial Information on Industria de Diseño y Textil, S.A. (INDITEX)
Module 18. Executive Management
18.1. General Management
18.1.1. The Concept of General Management
18.1.2. The Role of the CEO
18.1.3. The CEO and Their Responsibilities
18.1.4. Transforming the Work of Management
18.2. Manager Functions: Organizational Culture and Approaches
18.2.1. Manager Functions: Organizational Culture and Approaches
18.3. Operations Management
18.3.1. The Importance of Management
18.3.2. Value Chain
18.3.3. Quality Management
18.4. Public Speaking and Spokesperson Education
18.4.1. Interpersonal Communication
18.4.2. Communication Skills and Influence
18.4.3. Communication Barriers
18.5. Personal and Organizational Communications Tools
18.5.1. Interpersonal Communication
18.5.2. Interpersonal Communication Tools
18.5.3. Communication in the Organization
18.5.4. Tools in the Organization
18.6. Communication in Crisis Situations
18.6.1. Crisis
18.6.2. Phases of the Crisis
18.6.3. Messages: Contents and Moments
18.7. Preparation of a Crisis Plan
18.7.1. Analysis of Possible Problems
18.7.2. Planning
18.7.3. Adequacy of Personnel
18.8. Emotional Intelligence
18.8.1. Emotional Intelligence and Communication
18.8.2. Assertiveness, Empathy and Active Listening
18.8.3. Self-Esteem and Emotional Communication
18.9. Personal Branding
18.9.1. Strategies for Personal Brand Development
18.9.2. Personal Branding Laws
18.9.3. Tools for Creating Personal Brands
18.10. Leadership and Team Management
18.10.1. Leadership and Leadership Styles
18.10.2. Leader Capabilities and Challenges
18.10.3. Managing Change Processes
18.10.4. Managing Multicultural Teams
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With each module, you will develop key skills to be the professional who defines the most effective digital campaigns”
Executive Master's Degree MBA in Digital Marketing
Nowadays, the virtualization of the business sector has not only transformed the activities related to the design and presentation of products or services, but has also modified the economic operations of buying and selling. These important changes are now part of the object of study of marketing and, for this reason, at TECH Global University we offer a program specialized in this indispensable component of the commercial world. The contents that make up this Executive Master's Degree cover business strategies, ways of doing business, the platforms available for it and the computer management of data in digital environments. Hence, the professional interested in this area has an indispensable opportunity to mobilize their knowledge in the structuring of business models, aimed at promoting electronic commerce. In addition, you can discover the digital tools that enable both the creation of channels for attracting, attracting and retaining customers, as well as strengthening the brand.
Postgraduate - MBA in Digital Marketing
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