Through this 100% online Postgraduate certificate, you will acquire advanced skills for Salesforce implementation and project management”

With the Experience Cloud and external user communities in Salesforce, IT professionals create online spaces where organizations can both interact and collaborate with customers, partners and even employees. In this way, companies strengthen strong relationships with their customers by providing an environment where they can interact in a closer, more personalized way. In turn, this helps to foster customer loyalty and increase the likelihood of long-term retention. These communities can also serve as a platform to generate sales opportunities by enabling external users to express interest in specific products or services, sign up for more information or interact with sales-related content.

In this scenario, TECH creates a complete Salesforce Platform program. The curriculum will delve into the administration of sites in Experience Cloud, as well as the management of permissions and visibility for external users. In addition, the academic content will address the importance of Custom Labels for developers to create custom labels containing text and translations in multiple languages. In this sense, the agenda will delve into the Record Visibility Model, which will make graduates assign role-based access permissions so that each user has access only to the information needed to perform their work. On the other hand, the program will examine the benefits of the AppExchange to enrich the functionalities of the platforms.

TECH will employ the revolutionary Relearning system to reinforce all these contents. This learning method will focus on the reiteration of the most important concepts, ensuring that students will assimilate them naturally and progressively. The only thing students will need is a device with Internet access to access their materials in a personalized way, without any restriction and 24 hours a day. In addition, they will have the possibility to download the entire syllabus for future storage and viewing.

You will be supported by TECH, the best online university in the world according to Forbes”

This Postgraduate certificate in Salesforce Platform contains the most complete and up-to-date educational program on the market. The most important features include:

• The development of practical cases presented by experts in Salesforce Programming
• The graphic, schematic and practical contents with which it is conceived provide complete and practical information on those disciplines that are essential for professional practice.
• Practical exercises where self-assessment can be used to improve learning.
• Its special emphasis on innovative methodologies
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an Internet connection

You will delve into Permission Sets Management to manage user access to various functionalities and data within the Postgraduate certificate”

The program’s teaching staff includes professionals from the sector who contribute their work experience to this program, as well as renowned specialists from leading societies and prestigious universities.

The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive education programmed to prepare for real situations.

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise during the course. For this purpose, the students will be assisted by an innovative interactive video system created by renowned and experienced experts.

TECH provides you with innovative multimedia teaching formats to make your teaching process enjoyable"

Forget about memorizing with Relearning! This system will allow you to enjoy a completely progressive and natural learning process"

Thanks to this Postgraduate certificate, computer scientists will master the principles of Salesforce. At the same time, they will develop technical skills to use the functionalities of this platform to customize them according to the specific requirements of the companies. Students will also foster the development of skills such as team collaboration, communication and leadership to drive success in the use of Salesforce in business environments. In addition, professionals will manage the Multitenant Architecture to deliver an efficient, scalable and secure CRM solution to meet the needs of a wide range of customers and users around the world.

You will gain technical skills to handle Salesforce tools to configure, customize and manage the platform according to the specific needs of organizations”

General Objectives

• Fundamentals of the most advanced concepts focused on programming on the Salesforce platform
• Establish the Salesforce ecosystem as a development platform and determine the relevant boundaries
• Generate specialized knowledge of how the metadata-driven development model used in the Salesforce platform works
• Analyze how Salesforce works with data and multitenant architecture

Specific Objectives

• Compile the types of environments that can be used for development on the Salesforce platform
• Analyze how the database architecture that Salesforce relies on works to make development within the platform more flexible
• Evaluate how the record visibility model works and the sharing of records between application users 
• Establish the existing permissions model in the platform to grant the necessary access to the users who will use the developments we make in Salesforce

You will skillfully employ automation tools, such as workflows, to mechanize tasks and business processes”