Improve your knowledge in People Management and Professional Ethics through this program, where you will find the best didactic material with real case studies. Learn here about the latest advances in clinic management and direction in order to be able to manage quality dental centers"

The Management and Direction of Dental Clinics has aroused growing interest in recent years, especially among professionals who have realized the importance of knowing how to properly manage all the resources they have in their dental clinic, in order to turn it into a business of the future, with a continuity that can only be ensured by applying the appropriate levers of business management.

In this new environment, the focus on the dental clinic as an organizational structure is particularly strong, and all areas of the field of management and leadership must be addressed and mastered: human resources, marketing, quality, time management, planning and strategy, accounting and costs, etc.

Each company must decide where and with whom it is playing, what resources it has and what it intends to gain from it"

This Postgraduate diploma in People Management and Professional Ethics contains the most complete and up-to-date scientific program on the market. The most important features of the program include:

• Development of case studies presented by experts in the different specialties related to People Management in Dental Clinics
• Its graphic, schematic and eminently practical contents, with which they are conceived, gather scientific and rigorous information on those disciplines that are indispensable for professional practice
• New developments in People Management and Professional Ethics
• Interactive learning system based on algorithms for decision making on problem situations
• Content that is accessible from any fixed or portable device with an Internet connection

This Postgraduate diploma may be the best investment you can make in the selection of a refresher program for two reasons: in addition to updating your knowledge in People Management and Professional Ethics, you will obtain a certificate from TECH Global University"

It includes in its teaching staff professionals belonging to the field of Management and Direction of Dental Clinics, who pour into this training the experience of their work, in addition to recognized specialists belonging to reference companies, both in the sector and in related sectors.

The multimedia content developed with the latest educational technology will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide an immersive training program to train in real situations.

This program is designed around Problem Based Learning, whereby the physician must try to solve the different professional practice situations that arise during the course. This will be done with the help of an innovative interactive video system created by recognized experts in the field of People Management and Professional Ethics with extensive teaching experience.

The Postgraduate diploma allows training in simulated environments, which provide immersive learning programmed to train for real situations"

We offer you the opportunity to take control of your future and develop your full potential at the head of dental centers and clinics"

The structure of the contents has been designed by a team of professionals from the best dental centers, business centers, companies and universities in the national territory, aware of the relevance of current training to be able to manage successful companies, and committed to quality teaching through new educational technologies.

This Postgraduate diploma in People Management and Professional Ethics contains the most complete and up-to-date scientific program on the market”

Module 1. The Value of Human Capital

Human Resources in Dental Clinics

1.1. Introduction to the Management of Human Resources
1.2. Corporate Culture and Work Environment
1.3. The Team

1.3.1. The Dental Team
1.3.2. The Auxiliary Team
1.3.3. Administration and Management

1.4. Organization Chart in Our Dental Clinic

1.4.1. Organization Chart of the Clinic: Hierarchy
1.4.2. Description of the Organization Chart’s Departments
1.4.3. Description of the Positions at Each Department
1.4.4. Assigning Tasks for Each Position
1.4.5. Department Coordination

Labor and Human Resource Management

1.5. Introduction to the Labor and Human Resource Management
1.6. Strategies for Adding Human Capital

1.6.1. Strategies for Selecting Staff
1.6.2. Recruitment Strategy

1.7. Remuneration Policies

1.7.1. Fixed Remuneration
1.7.2. Variable Remuneration

1.8. Strategy for Retaining Talent

1.8.1. What is Talent Retention?
1.8.2. Advantages of Retaining Talent in a Dental Clinic
1.8.3. Ways of Retain Talent

1.9. Strategy for Managing Absences

1.9.1. The Importance of Planning for Managing Absences
1.9.2. Ways of Managing Absences at a Dental Clinic

1.10. The Labor Relationship

1.10.1. The Work Contract
1.10.2. Working Hours

1.11. Recruitment Modalities

1.11.1. Work Contract Types and Modalities
1.11.2. Substantial Modifications of the Work Contract
1.11.3. Ineffectiveness, Suspension and Termination of the Work Contract

1.12. Payroll Management

1.12.1. Consultancy: the Dentist's Intelligent Ally
1.12.2. Social Security Contributions
1.12.3. Withholding of Personal Income Tax

1.13. Legal Regulations

1.13.1. The Social Security System
1.13.2. Social Security Regimes
1.13.3. Registrations and Withdrawals

Module 2. Team Management

Fundamental Principles

2.1. What is Personal Leadership
2.2. The Importance of Applying the 33% Rule
2.3. Advantages of Implementing a Culture of Leadership at the Dental Clinic

Styles of Leadership / Management

2.4. What Type of Leadership is Better to Manage Your Dental Clinic?

2.4.1. Self-Critical Leadership
2.4.2. Objective-Based Leadership
2.4.3. Value-Based Leadership

A Leader’s Main Skills

2.5. Personal Leadership Skills

2.5.1. Strategic Thinking
2.5.2. The Importance of the Leader’s Vision
2.5.3. How To Develop a Healthy Self-Critical Attitude

2.6. Interpersonal Leadership Skills

2.6.1. Assertive Communication
2.6.2. The Ability to Delegate
2.6.3. Giving and Receiving Feedback

Team Management

2.7. Emotional Intelligence Applied to Conflict-Solving

2.7.1. Identifying the Basic Emotions Involved in Taking Action
2.7.2. The Importance of Active Listening
2.7.3. Empathy as a Key Personal Skill
2.7.4. How to Identify Emotional Hijacking
2.7.5. How to Achieve Win-Win Agreements

2.8. The Benefits of the Organizational Constellation Technique
2.9. Motivational Techniques for Retaining Talent

2.9.1. Recognition
2.9.2. Assigning Responsibilities
2.9.3. Promoting Labor Health
2.9.4. Offering Incentives

2.10. The Importance of Evaluating Performance

Module 3. Dental Deontology

3.1. Basic Concepts

3.1.1. Definition and Objectives
3.1.2. Scope of Application
3.1.3. Clinical Act
3.1.4. The Dentist

3.2. General Principles

3.2.1. The Principle of Equality Among Patients
3.2.2. Priority of the Patient’s Interests
3.2.3. Vocational Duties of the Dentist

3.3. Patient Care

3.3.1. Dealing With the Patient
3.3.2. Underage Patients
3.3.3. The Practicioner’s Freedom of Choice
3.3.4. The Freedom to Accept or Reject Patients

3.4. Medical History
3.5. Patient Information

3.5.1. The Patient’s Right to Clinical Information
3.5.2. Informed Consent
3.5.3. Clinical Reports

3.6. Professional Secrecy

3.6.1. Concept and Content
3.6.2. Extension of the Obligation
3.6.3. Exceptions to Professional Secrecy
3.6.4. Computer Files

3.7. Advertising

3.7.1. Basic Requirements of Professional Advertising
3.7.2. Mentioning Titles
3.7.3. Professional Advertising
3.7.4. Actions with a Possible Advertising Effect

A unique, key and decisive training experience to boost your professional development”