The figure of the upright, inflexible and authoritarian manager has become obsolete. A new profile has emerged, one that is much more in line with new trends and stands out for being technologically savvy, practicing active listening and being self-critical of their work" 

Why Study at TECH?

TECH is the world's largest 100% online business school. It is an elite business school, with a model based on the highest academic standards. A world-class centre for intensive managerial skills training.   

TECH is a university at the forefront of technology, and puts all its resources at the student's disposal to help them achieve entrepreneurial success"

At TECH Global University

Innovation

The university offers an online learning model that combines the latest educational technology with the most rigorous teaching methods. A unique method with the highest international recognition that will provide students with the keys to develop in a rapidly-evolving world, where innovation must be every entrepreneur’s focus.

"Microsoft Europe Success Story", for integrating the innovative, interactive multi-video system.  

The Highest Standards

Admissions criteria at TECH are not economic. Students don't need to make a large investment to study at this university. However, in order to obtain a qualification from TECH, the student's intelligence and ability will be tested to their limits. The institution's academic standards are exceptionally high...  

95% of TECH students successfully complete their studies.

Networking

Professionals from countries all over the world attend TECH, allowing students to establish a large network of contacts that may prove useful to them in the future.  

100,000+ executives trained each year, 200+ different nationalities.

Empowerment

Students will grow hand in hand with the best companies and highly regarded and influential professionals. TECH has developed strategic partnerships and a valuable network of contacts with major economic players in 7 continents.  

500+ collaborative agreements with leading companies.

Talent

This program is a unique initiative to allow students to showcase their talent in the business world. An opportunity that will allow them to voice their concerns and share their business vision. 

After completing this program, TECH helps students show the world their talent. 

Multicultural Context

While studying at TECH, students will enjoy a unique experience. Study in a multicultural context. In a program with a global vision, through which students can learn about the operating methods in different parts of the world, and gather the latest information that best adapts to their business idea. 

TECH students represent more than 200 different nationalities.   

Learn with the best

In the classroom, TECH teaching staff discuss how they have achieved success in their companies, working in a real, lively, and dynamic context. Teachers who are fully committed to offering a quality specialization that will allow students to advance in their career and stand out in the business world. 

Teachers representing 20 different nationalities. 

TECH strives for excellence and, to this end, boasts a series of characteristics that make this university unique:   

Analysis

TECH explores the student’s critical side, their ability to question things, their problem-solving skills, as well as their interpersonal skills.  

Academic Excellence

TECH offers students the best online learning methodology. The university combines the Relearning method (a postgraduate learning methodology with the highest international rating) with the Case Study. A complex balance between tradition and state-of-the-art, within the context of the most demanding academic itinerary.  

TECH is the world’s largest online university. It currently boasts a portfolio of more than 10,000 university postgraduate programs. And in today's new economy, volume + technology = a ground-breaking price. This way, TECH ensures that studying is not as expensive for students as it would be at another university.  

At TECH, you will have access to the most rigorous and up-to-date case studies in the academic community”

The Advanced master’s degree in Senior Management in Education Centers is a tailor-made program delivered in a 100% online format so that you can choose the time and place that best suits your availability, schedule and interests.  

A program that takes place over 24 months and is intended to be a unique and stimulating experience that lays the foundation for your success as managers and entrepreneurs. 

What you study is very important. The abilities and skills you acquire are fundamental. You won't find a more complete syllabus than this one, believe us..." 

Syllabus

The Advanced master’s degree in Senior Management in Education Centers of TECH Global University is an intense program that prepares the student to face challenges and business decisions in the field of education.

The content of the Advanced master’s degree in Senior Management in Education Centers is designed to promote the development of managerial skills that allow for more rigorous decision-making in uncertain environments. 

Throughout 3,000 hours of study, the student analyzes a multitude of practical cases through individual practice and teamwork. It is, therefore, an authentic immersion in real business situations.  

This Advanced master’s degree in Senior Management in Education Centers deals in depth with the main areas of business, and is designed for managers to understand international business management from a strategic, international and innovative perspective. 

A plan designed for students, focused on their professional improvement and that prepares them to achieve excellence in the field of business management and administration. A program that understands your needs and those of your company, through innovative content based on the latest trends, and supported by the best educational methodology and an exceptional faculty, who will provide the competencies to solve critical situations in a creative and efficient way.

This Advanced master’s degree takes place over 24 months and is taught completely online.

Module 1. Leadership, Ethics, and CSR
Module 2. Strategic Direction and Executive Management
Module 3. People and Talent Management
Module 4. Economic and Financial Management
Module 5. Operations and Logistics Management 
Module 6. Information Systems Management
Module 7. Commercial Management, Marketing, and Corporate Communications
Module 8. Innovation and Project Management
Module 9. Educational Leadership and Managerial Skills
Module 10. Organization and Strategic Management in Educational Institutions
Module 11. Direction and Management of Administrative Resources and Economics
Module 12. Direction and Management of Human Resources Interpersonal 
Module 13. Communication, Regulatory Framework and Implementation Strategies in Education Centers
Module 14. Educational Innovation and Research Comparative Analysis of Education Models
Module 15. Quality Management Evaluation of Plans to Improve the Center Designing Excellence Plans
Module 16. Educational Marketing, Commercial Management and External Promotion
Module 17. ICT as a Management and Planning Tool
Module 18. Teamwork, Group Dynamics and Conflict Resolution

Where, When and How is it Taught?

TECH offers the possibility of developing this Advanced master’s degree in Senior Management in Education Centers completely online. Over the course of 24 months, you will be able to access all the contents of this program at any time, allowing you to self-manage your study time.

Module 1. Leadership, Ethics, and CSR.

1.1. Globalization and Governance  

1.1.1. Globalization and Trends: Internationalization of Markets
1.1.2. Economic Environment and Corporate Governance
1.1.3. Accountability

1.2. Leadership

1.2.1. Intercultural Environment
1.2.2. Leadership and Business Management
1.2.3. Management Roles and Responsibilities

1.3. Business ethics   

1.3.1. Ethics and Integrity
1.3.2. Ethical Behavior in Companies
1.3.3. Deontology, Codes of Ethics and Codes of Conduct
1.3.4. Fraud and Corruption Prevention

1.4. Sustainability 

1.4.1. Business and Sustainable Development
1.4.2. Social, Environmental, and Economic Impact 
1.4.3. The 2030 Agenda and the SDGs

1.5. Corporate Social Responsibility 

1.5.1. Corporate Social Responsibility
1.5.2. Roles and Responsibilities
1.5.3. Implementing Corporate Social Responsibility

Module 2. Strategic and Execu tiveManagement

2.1. Organizational Analysis and Design

2.1.1. Organizational Culture
2.1.2. Organisational analysis
2.1.3. Designing the Organizational Structure

2.2. Corporate Strategy 

2.2.1. Corporate-Level Strategy
2.2.2. Types of Corporate-Level Strategies
2.2.3. Determining the Corporate Strategy
2.2.4. Corporate Strategy and Reputational Image 

2.3. Strategic Planning and Strategy Formulation

2.3.1. Strategic Thinking
2.3.2. Strategic Planning and Formulation
2.3.3. Sustainability and Corporate Strategy

2.4. Strategy Models and Patterns

2.4.1. Wealth, Value, and Return on Investments 
2.4.2. Corporate Strategy: Methodologies
2.4.3. Growing and Consolidating the Corporate Strategy

2.5. Strategic Management

2.5.1. Strategic Mission, Vision, and Values
2.5.2. The Balanced Scorecard
2.5.3. Analyzing, Monitoring, and Evaluating the Corporate Strategy
2.5.4. Strategic Management and Reporting

2.6. Implementing and Executing Strategy

2.6.1. Strategic Implementation: Objectives, Actions and Impacts
2.6.2. Supervision and Strategic Alignment
2.6.3. Continuous Improvement Approach

2.7. Executive  Management

2.7.1. Integrating Functional Strategies into the Global Business Strategies
2.7.2. Management Policy and Processes
2.7.3. Knowledge Management

2.8. Analyzing and Solving Cases/Problems 

2.8.1. Problem Solving Methodology
2.8.2. Case Method 
2.8.3. Positioning and Decision-Making

Module 3. People and Talent Management

3.1. Organizational Behavior

3.1.1. Organizational Theory
3.1.2. Key Factors for Change in Organizations
3.1.3. Corporate Strategies, Types, and Knowledge Management

3.2. Strategic People Management

3.2.1. Job Design, Recruitment, and Selection
3.2.2. Human Resources Strategic Plan: Design and Implementation
3.2.3. Job Analysis: Design and Selection of People
3.2.4. Training and Professional Development

3.3. Management and Leadership Development

3.3.1. Management Skills: 21st Century Skills and Abilities
3.3.2. Non-Managerial Skills
3.3.3. Map of Skills and Abilities
3.3.4. Leadership and People Management

3.4. Change Management

3.4.1. Performance Analysis
3.4.2. Strategic Approach
3.4.3. Change Management: Key Factors, Process Design and Management
3.4.4. Continuous Improvement Approach

3.5. Negotiation and Conflict Management  

3.5.1. Negotiation Objectives: Differentiating Elements
3.5.2. Effective Negotiation Techniques
3.5.3. Conflicts: Factors and Types
3.5.4. Efficient Conflict Management: Negotiation and Communication

3.6. Executive Communication

3.6.1. Performance Analysis
3.6.2. Leading Change. Resistance to Change
3.6.3. Managing Change Processes
3.6.4. Managing Multicultural Teams

3.7. Team Management and People Performance

3.7.1. Multicultural and Multidisciplinary Environment
3.7.2. Team and People Management
3.7.3. Coaching and People Performance
3.7.4. Executive Meetings: Planning and Time Management

3.8. Knowledge and Talent Management

3.8.1. Identifying Knowledge and Talent in Organizations   
3.8.2. Corporate Knowledge and Talent Management Models  
3.8.3. Creativity and Innovation

Module 4. Economic and Financial Management

4.1. Economic Environment

4.1.1. Organizational Theory  
4.1.2. Key Factors for Change in Organizations  
4.1.3. Corporate Strategies, Types, and Knowledge Management

4.2. Executive Accounting

4.2.1. International Accounting Framework
4.2.2. Introduction to the Accounting Cycle
4.2.3. Company Financial Statements
4.2.4. Analysis of Financial Statements: Decision-Making

4.3. Budget and Management Control

4.3.1. Budgetary Planning  
4.3.2. Management Control: Design and Objectives  
4.3.3. Supervision and Reporting  

4.4. Corporate Tax Responsibility

4.4.1. Corporate Tax Responsibility
4.4.2. Tax Procedure: A Case-Country Approach

4.5. Corporate Control Systems

4.5.1. Types of Control  
4.5.2. Regulatory Compliance   
4.5.3. Internal Auditing  
4.5.4. External Auditing

4.6. Financial Management  

4.6.1. Introduction to Financial Management  
4.6.2. Financial Management and Corporate Strategy    
4.6.3. Chief Financial Officer (CFO): Managerial Skills

4.7. Financial Planning

4.7.1. Business Models and Financing Needs
4.7.2. Financial Analysis Tools
4.7.3. Short-Term Financial Planning
4.7.4. Long-Term Financial Planning

4.8. Corporate Financial Strategy

4.8.1. Corporate Financial Investments
4.8.2. Strategic Growth: Types

4.9. Macroeconomic Context

4.9.1. Macroeconomic Analysis  
4.9.2. Economic Indicators  
4.9.3. Economic Cycle  

4.10. Strategic Financing 

4.10.1. The Banking Business: Current Environment  
4.10.2. Risk Analysis and Management

4.11. Money and Capital Markets 

4.11.1. Fixed Income Market  
4.11.2. Equity Market  
4.11.3. Valuation of Companies  

4.12. Analyzing and Solving Cases/Problems

4.12.1. Problem-Solving Methodology
4.12.2. Case Method

Module 5. Operations and Logistics Management 

5.1. Operations Management

5.1.1. Define the Operations Strategy
5.1.2. Supply Chain Planning and Control
5.1.3. Indicator Systems

5.2. Purchasing Management 

5.2.1. Stock Management
5.2.2. Warehouse Management
5.2.3. Purchasing and Procurement Management

5.3. Supply Chain Management (I)

5.3.1. Costs and Efficiency of the Operations Chain
5.3.2. Change in Demand Patterns
5.3.3. Change in Operations Strategy

5.4. Supply Chain Management (II) Implementation

5.4.1. Lean Manufacturing/Lean Thinking
5.4.2. Logistics Management
5.4.3. Purchasing

5.5. Logistical Processes

5.5.1. Organization and Management by Processes
5.5.2. Procurement, Production, Distribution
5.5.3. Quality, Quality Costs, and Tools
5.5.4. After-Sale Service

5.6. Logistics and Customers 

5.6.1. Demand Analysis and Forecasting
5.6.2. Sales Forecasting and Planning
5.6.3. Collaborative Planning, Forecasting, and Replacement

5.7. International Logistics

5.7.1. Customs, Export and Import processes
5.7.2. Methods and Means of International Payment
5.7.3. International Logistics Platforms

5.8. Competing through Operations 

5.8.1. Innovation in Operations as a Competitive Advantage in the Company
5.8.2. Emerging Technologies and Sciences
5.8.3. Information Systems in Operations

Module 6. Information Systems Management 

6.1. Information Systems Management

6.1.1. Business Information Systems
6.1.2. Strategic Decisions
6.1.3. The Role of the CIO

6.2. Information Technology and Business Strategy 

6.2.1. Company and Industry Sector Analysis
6.2.2. Online Business Models
6.2.3. The Value of IT in a Company

6.3. IS Strategic Planning  

6.3.1. The Process of Strategic Planning
6.3.2. Formulating the IS Strategy
6.3.3. Strategy Implementation Plan

6.4. Information Systems and Business Intelligence

6.4.1. CRM and Business Intelligence
6.4.2. Business Intelligence Project Management
6.4.3. Business Intelligence Architecture

6.5. New ICT-Based Business Models

6.5.1. Technology-Based Business Models
6.5.2. Innovation Abilities
6.5.3. Redesigning the Value Chain Processes

6.6. E-Commerce

6.6.1. E-Commerce Strategic Plan
6.6.2. Logistics Management and Customer Service in E-Commerce
6.6.3. e-Commerce as an Opportunity for Internationalization

6.7. E-Business Strategies

6.7.1. Social Media Strategies
6.7.2. Optimizing Service Channels and Customer Support
6.7.3. Digital Regulation

6.8. Digital Business

6.8.1. Mobile e-Commerce
6.8.2. Design and Usability
6.8.3. E-Commerce Operations

Module 7. Commercial Management, Marketing, and Corporate Communications 

7.1. Commercial Management 

7.1.1. Sales Management
7.1.2. Commercial Strategy
7.1.3. Sales and Negotiation Techniques
7.1.4. Management of Sales Teams

7.2. Marketing

7.2.1. Marketing and the Impact on the Company  
7.2.2. Basic Marketing Variables  
7.2.3. Marketing Plan  

7.3. Strategic Marketing Management

7.3.1. Sources of Innovation
7.3.2. Current Trends in Marketing  
7.3.3. Marketing Tools  
7.3.4. Marketing Strategy and Communication with Customers  

7.4. Digital Marketing Strategy 

7.4.1. Approach to Digital Marketing   
7.4.2. Digital Marketing Tools    
7.4.3. Inbound Marketing and the Evolution of Digital Marketing

7.5. Sales and Communication Strategy

7.5.1. Positioning and Promotion  
7.5.2. Public Relations   
7.5.3. Sales and Communication Strategy

7.6. Corporate Communication

7.6.1. Internal and External Communication  
7.6.2. Communication Departments  
7.6.3. Communication Managers: Managerial Skills and Responsibilities

7.7. Corporate Communication Strategy

7.7.1. Corporate Communication Strategy    
7.7.2. Communication Plan  
7.7.3. Press Release/Clipping/Publicity Writing

Module 8. Innovation and Project Management

8.1. Innovation

8.1.1. Macro Concept of Innovation  
8.1.2. Types of Innovation  
8.1.3. Continuous and Discontinuous Innovation  
8.1.4. Training and Innovation  

8.2. Innovation Strategy

8.2.1. Innovation and Corporate Strategy  
8.2.2. Global Innovation Project: Design and Management   
8.2.3. Innovation Workshops  

8.3. Business Model Design and Validation

8.3.1. The Lean Start-up Methodology  
8.3.2. Innovative Business Initiative: Stages  
8.3.3. Financing Arrangements  
8.3.4. Model Tools: Empathy Map, Canvas CANVAS, and Metrics  
8.3.5. Growth and Loyalty  

8.4. Project Management

8.4.1. Innovation Opportunities   
8.4.2. Feasibility Study and Proposal Specification  
8.4.3. Project Definition and Design  
8.4.4. Project Execution  
8.4.5. Project Closure

Module 9. Educational Leadership and Managerial Skills

9.1. Definition, Evolution and Approaches to Leadership
9.2. The Role of the Director as an Educational Leader and Figure of Authority
9.3. Managerial Skills: Definition and Types of Skills. What are Managerial Skills? 
9.4. Techniques for Developing Managerial Skills
9.5. Emotional Intelligence, Leadership and Managerial Skills
9.6. Psychology of Leadership and Managerial Skills
9.7. The Importance of Attitude in a Manager as Leader 
9.8. The Structure of Power in an Education Center
9.9. Institutional Culture

Module 10. Organization and Strategic Management in Educational Institutions

10.1. The Teaching Center as an Organization: Managerial Function and Institutional Documentation
10.2. Project-Based Center Management
10.3. Value Creation in Education Centers 
10.4. Functions and Responsibilities of Management and the Management Team
10.5. Internal Organization (1): Governing Bodies
10.6. Internal Organization (2): Coordination Bodies
10.7. Internal Organization (3): Participation Bodies
10.8. Management of Center as an Education Organization: Curricular Models, Teacher Training, Educational Innovation, Networking
10.9. Evaluation of Teaching Practice

Module 11. Direction and Management of Administrative Resources and Economics

11.1. Administrative Process Applied to an Education Center Planning and Organization
11.2. Administrative Process Applied to an Education Center Management and Control
11.3. Administrative Management of an Education Center
11.4. Administrative Process Applied to Economic Factors Planning and Organization
11.5. Administrative Process Applied to Economic Factors Management and Control
11.6. The Importance of the Budget
11.7. The Importance of Investments 
11.8. The Importance of Promotion
11.9. Management of Human Resources
11.10. Transparency in Administrative Management                                              

Module 12. Direction and Management of Human Resources. Interpersonal Communication

12.1. Organization and Management of HR
12.2. Management of an Education Center
12.3. The Middle Management Team
12.4. Teaching-Related Human Resources 
12.5. The Selection Process for Teaching Staff
12.6. Teacher Training
12.7. Non-Teaching-Related Human Resources
12.8. The Selection Process for Non-Teaching Staff
12.9. Contracting Models
12.10. Fundamental Basics of Safety and Security at Work

Module 13. Regulatory Framework and Implementation Strategies in Educational Centers

13.1. Institutional Documents of a Center
13.2. Theoretical-Practical Justification of its Design
13.3. Application Standards and Regulation of Institutional Documents
13.4. Structure of Each One of the Institutional Documents
13.5. Application and Design Strategies
13.6. Dissemination of Each of the Documents Techniques and Procedures
13.7. Assessment and Monitoring of Each Institutional Document
13.8. Shortfall Detection and Adjustment Procedures
13.9. Specific Training for Management Teams in Relation to the Design of Institutional Plans
13.10. Validity, Insufficiency and Quality of Documents

Module 14. Educational Innovation and Research Comparative Analysis of Education Models

14.1. Advantages and Disadvantages of the use of Technology in Education
14.2. Educational Neurotechnology
14.3. Programming in Education
14.4. Introduction to the Flipped Classroom
14.5. Introduction to Gamification
14.6. Introduction to Robotics
14.7. Introduction to Augmented Reality
14.8. How to Develop your own AR Applications?
14.9. Samsung Virtual School Suitcase
14.10. Tips and Examples of Use in the Classroom

Module 15. Quality Management Evaluation of Plans to Improve the Center Designing Excellence Plans

15.1. Nature and Evolution of the Concept of Quality
15.2. Quality in Education: Dimensions and Components
15.3. First Level of Action: Direction of the Center
15.4. Second Level of Action: Product Elaboration
15.5. Third Level of Action: Design and Development
15.6. Fourth Level of Action: Measurement, Analysis and Improvement
15.7. Quality Management Systems: ISO 9000 Standards
15.8. Designing Excellence Plans
15.9. Interpretation of the Criteria for Excellence in Education Centers
15.10. Action Plans for Improvement     

Module 16. Educational Marketing, Commercial Management and External Promotion 

16.1. What is Promotion? 
16.2. What is the Promotional Mix? 
16.3. The Importance of Competitive Advantage in Promotion
16.4. The Marketing Mix in the Education Center
16.5. The Client in the Education Center
16.6. Branding Elements for Education Centers
16.7. The Brand in the Education Center
16.8. The Models in the Education Center
16.9. Promotion Campaign
16.10. What Really Matters These Days in the Education Market 

Module 17. ICT as a Management and Planning Tool 

17.1. ICT Tools in the Center 
17.2. Communication
17.3. E-mail 
17.4. Document Generation 
17.5. Task Management Tools
17.6. Schedules
17.7. Social Networks
17.8. Introduction and Parameter Setting of Alexia Classrooms
17.9. Licensing and Administrative Management on Alexia 
17.10. Alexia Teacher Training  

Module 18. Teamwork, Group Dynamics and Conflict Resolution

18.1. The Differences Between Group and Teamwork
18.2. Characteristics of a High-Performance Team
18.3. The Role of the Leader in the Efficient Working of a Team
18.4. The Different Roles of a Team and Their Correct Management
18.5. Motivation in Work Teams
18.6. Values as an Element of Cohesion in a Team
18.7. Dynamics
18.8. How to Achieve Learning from Dynamics? Sharing
18.9. Conflict Resolution
18.10. Practical Applications Creating a High-Performance Team

A unique, key, and decisive educational experience to boost your professional development and make the definitive leap"