A postgraduate certificate of the highest quality created specifically for the pharmacy professionals working in the customer service environment”

The increase in importance that the Pharmacy Office is achieving in recent times means that the need for specialization of its professionals is growing and becoming more and more demanding. The professional’s knowledge should no longer be limited to mastering pharmacology and the pharmacist’s knowledge in terms of healthcare, but requires skills that position them in the business landscape in a stable and competitive manner.

Patient care and patient management are fundamental in the Pharmacy Office. In this postgraduate certificate we will analyze the specific features and the way of developing the perfect interaction with the client or patient.

Through a study method of proven efficiency, you will be able to acquire skills in the areas of leadership and management, and in the essential areas of business development.

This postgraduate certificate in Client/Patient Management in the Pharmacy Office contains the most complete and up-to-date scientific program on the market. The main features are:"

This postgraduate certificate in Client/Patient Management in the Pharmacy Office contains the most complete and up-to-date scientific program on the market. The main features are:

• Practical case studies presented by experts
• The graphic, schematic, and practical contents with which they are created provide scientific and practical information on the disciplines that are essential for professional practice
• Latest innovations in the sector
• Practical exercises where self-assessment can be used to improve learning
• Emphasis on innovative methodologies
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an Internet connection

The best specialization on the online teaching market in a program created specifically for professionals in the sector”

Its teaching staff includes expert professionals who contribute their work experience to this training program, as well as renowned specialists from leading societies and prestigious universities.

The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide an immersive training experience designed to train for real-life situations.

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise throughout the program. For this purpose, specialists will be assisted by an innovative, interactive video system created by renowned and experienced experts in the field Pharmacy Offices.

A very complete and up-to-date Postgraduate Certificate that will allow you to study without a problem of fitting it into your daily life”

Make the most of the opportunity and get up to date in all the necessary aspects in order to successfully intervene in Client/Patient Management in the Pharmacy Office”

The objective of this comprehensive program is to accompany and encourage students in a process of professional growth that will allow them to reach another level of performance. With the most interesting and up-to-date knowledge of the moment in a program intensively focused on practice.

Learn about buying and logistics, with the quality education of the world's largest online university”

General Objective

• Learn about the ways of managing the relationship with the client/patient in all aspects in the Pharmacy Office

Specific Objectives

• Analyze communication with the client/patient
• Recognize client segmentation
• Learn about consumer psychology
• Lean how to carry out customer loyalty programs
  
  

Realistic goals that will turn into immediate job advancements”