If you are looking for a program that will guide you to start your own software project from scratch, this Professional master’s degree is perfect for you. What are you waiting for to enroll?" 

For more than 6 decades, Software Engineering has been at the forefront of the technological revolution through the development of increasingly complex and specialized programs and applications. It is an area that has served as a support for many others to advance towards progress and whose application is extrapolated to practically all existing specialties: medicine, agriculture, teaching, administration, industry, etc. No matter which way you look at it, even the simplest computer process, such as sending an e-mail or using an instant messaging service, something that is frankly an everyday occurrence nowadays, has required exhaustive design and programming to achieve its purpose: to satisfy the needs of human beings. 

The wide range of opportunities that arise from this science, in addition to its numerous applications, make it one of the most in-demand fields labor market, not only to create new projects, but also to supervise, maintain and update existing ones. For this reason, and in keeping with TECH's commitment to offer all its graduates the possibility of specializing in this field, the university has decided to launch this comprehensive program in Advanced Software Engineering. 

It is an educational program that includes 1,500 hours of the best theoretical-practical and additional content, covering the entire field, from its origin to the design, creation and management of innovative and modern information systems. Throughout this 12-month, the IT specialist will be able to delve into the intricacies of this specialty: its technical and structural requirements, the keys to creating secure architectures, the integration of ICT-based services, the management of stakeholders and their scope, the development of a project from the outset to its launch, and much more!.

All this 100% online, thanks to which the graduate will be able to access the program of this Professional master’s degree whenever and wherever they want, without face-to-face classes or restricted schedules. In addition, you can access the Virtual Campus from any device with an Internet connection, whether it is a PC, tablet or cell phone. It is, therefore, a unique opportunity to specialize in Software Engineering through a program adapted to your educational needs and to the most demanding requirements of today's IT industry.

A program that delves into the basics of Software Engineering: from its origins, to the computing processes that are carried out today"

This Professional master’s degree in Advanced Software Engineering contains the most complete and up-to-date program on the market. Its most notable features are:

• Case studies presented by experts in Computing Engineering 
• The graphic, schematic, and practical contents with which they are created, provide practical information on the disciplines that are essential for professional practice 
• Practical exercises where self-assessment can be used to improve learning
• Its special emphasis on innovative methodologies
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an Internet connection

You will have access to a practical guide that covers the principles of Software Engineering, from the initial process through to construction and deployment"

The program’s teaching staff includes professionals from the sector who contribute their work experience to this program, as well as renowned specialists from leading societies and prestigious universities. 

The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive knowledge programmed to learn in real situations. 

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise throughout the program. For this purpose, the student will be assisted by an innovative interactive video system created by renowned and experienced experts. 

A program designed to enable you to apply the most innovative strategies in requirements modeling from the very beginning"

Would you like to acquire the necessary skills to design complex and alternative architectures through data flow? With this Professional master’s degree, you will achieve it in less than 12 months"

The syllabus has been designed on the basis of educational efficiency, carefully selecting the contents to offer a complete program, which includes all the fields of study that are essential to achieve real knowledge of the subject With the latest updates and aspects of the sector.

All the topics and areas of knowledge have been compiled in a comprehensive and up-to-date syllabus, to take the student to the highest level both at a theoretical and practical level"

Module 1. Software Engineering 

1.1. Introduction to Software Engineering and Modeling 

1.1.1. The Nature of Software 
1.1.2. The Unique Nature of Webapps 
1.1.3. Software Engineering 
1.1.4. The Software Process 
1.1.5. Software Engineering Practice 
1.1.6. Software Myths 
1.1.7. How It All Begins 
1.1.8. Object-Oriented Concepts 
1.1.9. Introduction to UML 

1.2. The Software Process 

1.2.1. A General Process Model 
1.2.2. Prescriptive Process Models 
1.2.3. Specialized Process Models 
1.2.4. The Unified Process 
1.2.5. Personal and Team Process Models 
1.2.6. What is Agility? 
1.2.7. What Is an Agile Process? 
1.2.8. Scrum 
1.2.9. Agile Process Toolkit 

1.3. Principles that Guide Software Engineering 

1.3.1. Principles that Guide the Process 
1.3.2. Principles that Guide the Practice 
1.3.3. Communication Principles 
1.3.4. Planning Principles 
1.3.5. Modeling Principles 
1.3.6. Construction Principles 
1.3.7. Deployment Principles 

1.4. Understanding the Requirements 

1.4.1. Requirements Engineering 
1.4.2. Establish the Principles 
1.4.3. Inquiry of Requirements 
1.4.4. Development of Cases Studies 
1.4.5. Elaboration of the Requirements Model 
1.4.6. Negotiation of Requirements 
1.4.7. Validation of Requirements 

1.5. Requirements Modeling I: Scenarios, Information and Analysis Classes 

1.5.1. Analysis of Requirements 
1.5.2. Scenario-Based Modeling 
1.5.3. UML Models that provide the Case Study 
1.5.4. Data Modeling Concepts 
1.5.5. Class-Based Modeling 
1.5.6. Class Diagrams 

1.6. Requirements Modeling II: Flow, Behavior and Patterns 

1.6.1. Requirements that Shape Strategies 
1.6.2. Flow-Oriented Modeling 
1.6.3. Status Diagrams 
1.6.4. Creation of a Behavioral Model 
1.6.5. Sequence Diagrams 
1.6.6. Communication Diagrams 
1.6.7. Patterns for Requirements Modeling 

1.7. Design Concepts 

1.7.1. Design in Software Engineering 
1.7.2. The Design Process 
1.7.3. Design Concepts 
1.7.4. Object-Oriented Design Concepts 
1.7.5. Model of the Design 

1.8. Designing the Architecture: 

1.8.1. Software Architecture 
1.8.2. Architectural Genres 
1.8.3. Architectural Styles 
1.8.4. Architectural Design 
1.8.5. Evolution of Alternative Designs for Architecture 
1.8.6. Mapping the Architecture Using Data Flow 

1.9. Component-Level and Pattern-Based Design 

1.9.1. What Is a Component? 
1.9.2. Class-Based Component Design 
1.9.3. Creation of the Design at the Component Level 
1.9.4. Design of Traditional Components 
1.9.5. Component-Based Development 
1.9.6. Design Patterns 
1.9.7. Pattern-Based Software Design 
1.9.8. Architectural Patterns 
1.9.9. Design Patterns at the Component Level 
1.9.10. User Interface Design Patterns 

1.10. Software Quality and Project Management 

1.10.1. Quality 
1.10.2. Software Quality 
1.10.3. The Software Quality Dilemma 
1.10.4. Achieving Software Quality 
1.10.5. Software Quality Assurance 
1.10.6. The Administrative Spectrum 
1.10.7. The Staff 
1.10.8. The Product 
1.10.9. The Process 
1.10.10. The Project 
1.10.11. Principles and Practices 

Module 2. Advanced Software Engineering 

2.1. Introduction to Agile Methodologies 

2.1.1. Process Models and Methodologies 
2.1.2. Agility and Agile Processes 
2.1.3. Agile Manifesto 
2.1.4. Some Agile Methodologies 
2.1.5. Agile vs. Traditional 

2.2. Scrum 

2.2.1. Origins and Philosophy of Scrum 
2.2.2. Scrum Values 
2.2.3. Scrum Process Flow 
2.2.4. Scrum Roles 
2.2.5. Scrum Artifacts 
2.2.6. Scrum Events 
2.2.7. User Stories 
2.2.8. Scrum Extensions 
2.2.9. Agile Estimates 
2.2.10. Scrum Scaling 

2.3. Extreme Programming 

2.3.1. Justification and Overview of XP 
2.3.2. The XP Life Cycle 
2.3.3. The Five Core Values 
2.3.4. The Twelve Basic Practices in XP 
2.3.5. Roles of Participants 
2.3.6. XP Industrial 
2.3.7. Critical Assessment of XP 

2.4. Software Development Based on Reusability 

2.4.1. Software Reuse 
2.4.2. Code Reuse Levels 
2.4.3. Specific Reuse Techniques 
2.4.4. Component-Based Development 
2.4.5. Benefits and Problems of Reuse 
2.4.6. Reuse Planning 

2.5. System Architecture and Software Design Patterns 

2.5.1. Architectural Design 
2.5.2. General Architectural Patterns 
2.5.3. Fault Tolerant Architectures 
2.5.4. Distributed Systems Architectures 
2.5.5. Design Patterns 
2.5.6. Gamma Patterns 
2.5.7. Interaction Design Patterns 

2.6. Cloud Application Architecture 

2.6.1. Cloud Computing Fundamentals 
2.6.2. Cloud Application Quality 
2.6.3. Architectural Styles 
2.6.4. Design Patterns 

2.7. Software Testing: TDD, ATDD and BDD 

2.7.1. Software Verification and Validation 
2.7.2. Software Testing 
2.7.3. Test-Driven Development (TDD) 
2.7.4. Acceptance Test-Driven Development (ATDD) 
2.7.5. Test-Driven Development (BDD) 
2.7.6. BDD and Cucumber 

2.8. Software Process Improvement 

2.8.1. Software Process Improvement 
2.8.2. The Process Improvement Approach 
2.8.3. Maturity Models 
2.8.4. The CMMI Model 
2.8.5. CMMI V2.0 
2.8.6. CMMI and Agile 

2.9. Software Product Quality: SQuaRE 

2.9.1. Software Quality 
2.9.2. Software Product Quality Models 
2.9.3. ISO/IEC 25000 Family 
2.9.4. ISO/IEC 25010: Quality Model and Quality Characteristics 
2.9.5. ISO/IEC 25012: The Quality of the Data 
2.9.6. ISO/IEC 25020 Software Quality Measurement
2.9.7. ISO/IEC 13.013, 13.013 and 13.013: Software and Data Quality Metrics 
2.9.8. ISO/IEC 25040 Software Assessment 
2.9.9. Accreditation Process 

2.10. Introduction to DevOps 

2.10.1. DevOps Concept 
2.10.2. Core Practices 

Module 3. Requirements Engineering 

3.1. Introduction to Requirements Engineering 

3.1.1. The Importance of Requirements 
3.1.2. Concept of Requirement 
3.1.3. Dimensions of Requirements 
3.1.4. Levels and Types of Requirements 
3.1.5. Requirements Characteristics 
3.1.6. Requirements Engineering 
3.1.7. The Requirements Engineering Process 
3.1.8. Frameworks for Requirements Engineering 
3.1.9. Best Practices in Requirements Engineering 
3.1.10. The Business Analyst 

3.2. Sources of Requirements 

3.2.1. The Requirements Network 
3.2.2. The Stakeholders 
3.2.3. Business Requirements 
3.2.4. Vision and Scope Document 

3.3. Requirements Elicitation Techniques 

3.3.1. Requirements Elicitation 
3.3.2. Problems in Requirements Elicitation 
3.3.3. Contexts of Discovery 
3.3.4. Interviews 
3.3.5. Observation and Learning 
3.3.6. Ethnography 
3.3.7. Workshops 
3.3.8. Focus Groups 
3.3.9. Questionnaires 
3.3.10. Brainstorming and Creative Techniques 
3.3.11. Group Media 
3.3.12. Analysis of System Interfaces 
3.3.13. Document Analysis and "Archeology" 
3.3.14. Case Studies and Scenarios 
3.3.15. Prototypes 
3.3.16. Reverse Engineering 
3.3.17. Reuse of Requirements 
3.3.18. Good Elicitation Practices 

3.4. User Requirements 

3.4.1. Person 
3.4.2. Case Studies and User Stories 
3.4.3. Scenarios 
3.4.5. Types of Scenarios 
3.4.6. How to Discover Scenarios 

3.5. Prototyping Techniques 

3.5.1. Prototyping 
3.5.2. Prototypes According to their Scope 
3.5.3. Prototypes According to their Seasonality 
3.5.4. The Fidelity of a Prototype 
3.5.5. User Interface Prototypes 
3.5.6. Prototype Evaluation 

3.6. Requirements Analysis 

3.6.1. Requirements Analysis 
3.6.2. Best Practices in Requirements Analysis 
3.6.3. The Data Dictionary 
3.6.4. Requirements Prioritization 

3.7. Requirements Documentation 

3.7.1. The Software Requirements Specification Document 
3.7.2. Structure and Contents of an SRS 
3.7.3. Natural Language Documentation 
3.7.4. EARS: Easy Approach to Requirements Syntax 
3.7.5. Non-Functional Requirements 
3.7.6. Attributes and Templates in Table Form 
3.7.7. Good Specifications Practices 

3.8. Validation and Negotiation of Requirements 

3.8.1. Requirements Validation 
3.8.2. Requirements Validation Techniques 
3.8.3. Requirements Negotiation 

3.9. Requirements Modeling and Management 

3.9.1. Requirements Modeling 
3.9.2. The User Perspective 
3.9.3. The Data Perspective 
3.9.4. The Functional or Flow-Oriented Perspective 
3.9.5. The Behavioral Perspective 
3.9.6. Requirements Volatility 
3.9.7. Requirements Management Process 
3.9.8. Tools for Requirements Management 
3.9.9. Best Practices in Requirements Management 

3.10. Critical Systems and Formal Specification 

3.10.1. Critical Systems 
3.10.2. Risk-Driven Specification 
3.10.3. Formal Specification 

Module 4. Software Engineering Processes 

4.1. Software Engineering Framework 

4.1.1. Software Features 
4.1.2. The Main Processes in Software Engineering 
4.1.3. Software Development Process Models 
4.1.4. Standard Reference Framework for the Software Development Process: The ISO/IEC 12207 Standard 

4.2. Unified Software Development Process 

4.2.1. Unified Process 
4.2.2. Dimensions of the Unified Process 
4.2.3. Case Studies-Driven Development Process 
4.2.4. Fundamental Workflows of Unified Processes 

4.3. Planning in the Context of Agile Software Development 

4.3.1. Characteristics of Agile Software Development 
4.3.2. Different Planning Time Horizons in Agile Development 
4.3.3. Scrum Agile Development Framework and Planning Time Horizons 
4.3.4. User Stories as a Planning and Estimating Unit 
4.3.5. Common Techniques for Deriving an Estimate 
4.3.6. Scales for Interpreting Estimates 
4.3.7. Planning Poker 
4.3.8. Common Scheduling Types: Delivery Scheduling and Iteration Scheduling 

4.4. Distributed Software Design Styles and Service-Oriented Software Architectures 

4.4.1. Communication Models in Distributed Software Systems 
4.4.2. Middleware 
4.4.3. Architecture Patterns for Distributed Systems 
4.4.4. General Software Service Design Process 
4.4.5. Design Aspects of Software Services 
4.4.6. Composition of Services 
4.4.7. Web Services Architecture 
4.4.8. Infrastructure and SOA Components 

4.5. Introduction to Model Driven Software Development 

4.5.1. The Model Concept 
4.5.2. Model-Driven Software Development 
4.5.3. MDA Model-Driven Development Framework 
4.5.4. Elements of a Transformation Model 

4.6. Graphical User Interface Design 

4.6.1. Principles of User Interface Design 
4.6.2. Architectural Design Patterns for Interactive Systems: Model View Controller (MVC)
4.6.3. User Experience (UX) 
4.6.4. User-Centered Design 
4.6.5. Graphical User Interface Analysis and Design Process 
4.6.6. Usability of User Interfaces 
4.6.7. Accessibility in User Interfaces 

4.7. Web Application Design 

4.7.1. Characteristics of Web Applications 
4.7.2. Web Application User Interface 
4.7.3. Navigation Design 
4.7.4. Basic Interaction Protocol for Web Applications 
4.7.5. Architecture Styles for Web Applications 

4.8. Software Testing Strategies and Techniques and Software Quality Factors 

4.8.1. Testing Strategies 
4.8.2. Test Case Designs 
4.8.3. Value for Money 
4.8.4. Quality Models 
4.8.5. ISO/IEC 25000 Family of Standards (SQuaRE) 
4.8.6. Product Quality Model (ISO 2501n) 
4.8.7. Data Quality Models (ISO 2501n) 
4.8.8. Software Quality Management 

4.9. Introduction to Software Engineering Metrics 

4.9.1. Basic Concepts: Measurements, Metrics and Indicators 
4.9.2. Types of Metrics in Software Engineering 
4.9.3. The Measurement Process 
4.9.4. ISO 25024: External and Quality Metrics in Use 
4.9.5. Object-Oriented Metrics 

4.10. Software Maintenance and Re-Engineering 

4.10.1. Maintenance Process 
4.10.2. Standard Maintenance Process Framework. ISO/EIEC 14764 
4.10.3. Software Re-Engineering Process Model 
4.10.4. Inverse Engineering 

Module 5. Quality and Information Systems Auditing 

5.1. Introduction to Information Security Management Systems 

5.1.1. Fundamental Principles of ISMSs 
5.1.2. ISMS Golden Rules 
5.1.3. Role of IT Audit in ISMSs 

5.2. Safety Management Planning 

5.2.1. Concepts Related to Safety Management 
5.2.2. Classification of Information: Objectives, Concepts and Roles 
5.2.3. Implementation of Security Policies: Security Policies, Standards and Procedures 
5.2.4. Risk Management: Information Assets Risk Principles and Analysis 

5.3. Main Mechanisms for the Protection of Information Assets I 

5.3.1. Summary of the Main Cryptographic Tools for the Protection of the CIA Triad 
5.3.2. Consideration of Privacy, Anonymity and Adequate Management of User Traceability Requirements 

5.4. Main Mechanisms for the Protection of Information Assets II 

5.4.1. Communications Security: Protocols, Devices and Security Architectures 
5.4.2. Operating System Security 

5.5. ISMS Internal Controls 

5.5.1. ISMS Controls Taxonomy: Administrative, Logical and Physical Controls 
5.5.2. Classification of Controls According to How Threats Are Addressed: Controls for Threat Prevention, Detection and Correction 
5.5.3. Implementation of Internal Control Systems in ISMSs 

5.6. Types of Audits 

5.6.1. Difference between Audit and Internal Control 
5.6.2. Internal vs. External Audit 
5.6.3. Audit Classification according to the Objective and Type of Analysis 

5.7. Screenwriter and Screenplay: Subject Matter and Object Protected by Intellectual Property 

5.7.1. Introduction to Penetration Testing and Forensic Analysis 
5.7.2. Definition and Relevance of Fingerprinting and Footprinting Concepts 

5.8. Vulnerability Scanning and Network Traffic Monitoring 

5.8.1. Tools for Vulnerability Analysis in Systems 
5.8.2. Main Vulnerabilities in the Context of Web Applications 
5.8.3. Analysis of Communications Protocols 

5.9. The IT Audit Process 

5.9.1. Life Cycle Concept in Systems Development 
5.9.2. Activity and Process Monitoring: Collection and Treatment of Evidence 
5.9.3. IT Audit Methodology 
5.9.4. IT Audit Process 
5.9.5. Identification of the Main Crimes and Misdemeanors in the Context of Information Technologies 
5.9.6. Computer Crime Investigation: Introduction to Forensic Analysis and its relation to Computer Auditing 

5.10. Business Continuity and Disaster Recovery Plans 

5.10.1. Definition of Business Continuity Plan and the Business Interruption Concept 
5.10.2. NIST Recommendation on Business Continuity Plans 
5.10.3. Disaster Recovery Plan 
5.10.4. Disaster Recovery Plan Process 

Module 6. Integration Systems 

6.1. Introduction to Information Systems in the Company 

6.1.1. The Role of Information Systems 
6.1.2. What Is an Information System? 
6.1.3. Dimensions of Information Systems 
6.1.4. Business Processes and Information Systems 
6.1.5. The IS/IT Department 

6.2. Opportunities and Needs of Corporate Information Systems 

6.2.1. Organizations and Information Systems 
6.2.2. Features of Organizations 
6.2.3. Impact of Corporate Information Systems 
6.2.4. Information Systems to Achieve a Competitive Advantage 
6.2.5. Use of Systems in Corporate Administration and Management 

6.3. Basic Concepts of Information Systems and Technologies 

6.3.1. Data, Information and Knowledge 
6.3.2. Technology and Information Systems 
6.3.3. Technology Components 
6.3.4. Classification and Types of Information Systems 
6.3.5. Service and Business Process Based Architectures 
6.3.6. Forms of Systems Integration 

6.4. Systems for the Integrated Management of Company Resources 

6.4.1. Business Needs 
6.4.2. An Integrated Corporate Information System 
6.4.3. Acquisition vs. Development 
6.4.4. ERP Implementation 
6.4.5. Implications for Management 
6.4.6. Leading ERP Vendors 

6.5. Supply Chain and Customer Relationship Management Information Systems 

6.5.1. Definition of Supply Chain 
6.5.2. Effective Supply Chain Management 
6.5.3. The Role of Information Systems 
6.5.4. Supply Chain Management Solutions 
6.5.5. Customer Relationship Management 
6.5.6. The Role of Information Systems 
6.5.7. CRM System Implementation 
6.5.8. Critical Success Factors in CRM Implementation 
6.5.9. CRM, e-CRM and Other Trends 

6.6. ICT Investment Decision-Making and Information Systems Planning 

6.6.1. Criteria for ICT Investment Decisions 
6.6.2. Linking the Project to the Management and Business Plan 
6.6.3. Management Implications 
6.6.4. Business Process Re-Design 
6.6.5. Management's Decision on Implementation Methodologies 
6.6.6. Need for Information Systems Planning 
6.6.7. Objectives, Participants and Moments 
6.6.8. Structure and Development of the Systems Planning 
6.6.9. Monitoring and Updating 

6.7. Security Considerations in the Use of ICT 

6.7.1. Risk Analysis 
6.7.2. Information Systems Security 
6.7.3. Practical Advice 

6.8. Feasibility of ICT Project Implementation and Financial Aspects in Information Systems Projects 

6.8.1. Description and Objectives 
6.8.2. EVS Participants 
6.8.3. Techniques and Procedures 
6.8.4. Cost Structure 
6.8.5. Financial Projection 
6.8.6. Budgets 

6.9. Intelligence Management 

6.9.1. What Is Business Intelligence? 
6.9.2. BI Implementation Strategy 
6.9.3. Present and Future in BI 

6.10. ISO/IEC 12207 

6.10.1. What is "ISO/IEC 12207"? 
6.10.2. Information Systems Analysis 
6.10.3. Information System Design 
6.10.4. Implementation and Acceptance of the Information System 

Module 7. Software Reuse 

7.1. General Overview of Software Reuse 

7.1.1. What Is Software Reuse? 
7.1.2. Advantages and Disadvantages of Software Reuse 
7.1.3. Main Software Reuse Techniques 

7.2. Introduction to Design Patterns 

7.2.1. What Is a Design Pattern? 
7.2.2. Catalog of the Main Design Patterns 
7.2.3. How to Use Patterns to Solve Design Problems 
7.2.4. How to Select the Best Design Pattern 

7.3. Creation Patterns I 

7.3.1. Creation Patterns 
7.3.2. Abstract Factory Pattern 
7.3.3. Example of Abstract Factory Pattern Implementation 
7.3.4. Builder Pattern 
7.3.5. Builder Implementation Example 
7.3.6. Abstract Factory Pattern vs. Builder 

7.4. Creation Patterns II 

7.4.1. Factory Method Pattern 
7.4.2. Factory Method vs. Abstract Factory 
7.4.3. Singleton Pattern 

7.5. Structural Patterns I 

7.5.1. Structural Patterns 
7.5.2. Adapter Pattern 
7.5.3. Bridge Pattern 

7.6. Structural Patterns II 

7.6.1. Composite Pattern 
7.6.2. Decorator Pattern 

7.7. Structural Patterns III 

7.7.1. Facade Pattern 
7.7.2. Proxy Pattern 

7.8. Behavioral Patterns I 

7.8.1. Concept of Behavioral Patterns 
7.8.2. Behavior Pattern: Chain of Responsibility 
7.8.3. Behavior Pattern Order 

7.9. Behavioral Patterns II 

7.9.1. Interpreter Pattern 
7.9.2. Iterator Pattern 
7.9.3. Observer Pattern 
7.9.4. Strategy Pattern 

7.10. Frameworks 

7.10.1. Concept of Framework 
7.10.2. Development Using Frameworks 
7.10.3. Model View Controller Pattern 
7.10.4. Framework for Graphical User Interface Design 
7.10.5. Frameworks for Web Application Development 
7.10.6. Frameworks for Managing Object Persistence in Databases 

Module 8. Information Technology Services 

8.1. Digital Transformation I 

8.1.1. Business Innovation 
8.1.2. Production Management 
8.1.3. Financial Management 

8.2. Digital Transformation II 

8.2.1. Marketing 
8.2.2. HR Management 
8.2.3. The Integrated Information System 

8.3. Case Study 

8.3.1. Company Presentation 
8.3.2. Methodologies to Analyze the Acquisition of IT 
8.3.3. Determining the Costs, Benefits and Risks 
8.3.4. Economic Evaluation of Investment 

8.4. ICT Governance and Management 

8.4.1. Definition of IT and Information Systems Governance 
8.4.2. Difference between IT Systems Governance and Management 
8.4.3. Framework for IT Systems Governance and Management 
8.4.4. Regulations and IT Systems Governance and Management 

8.5. ICT Corporate Governance 

8.5.1. What Is Good Corporate Governance? 
8.5.2. ICT Governance Background 
8.5.3. The ISO/IEC 38500:2008 Standard 
8.5.4. Implementation of Good ICT Governance 
8.5.5. ICT Governance and Best Practices 
8.5.6. Corporate Governance: Summary and Trends 

8.6. Control Objectives for Information and Related Technologies (COBIT) 

8.6.1. Application Framework 
8.6.2. Domain: Planning and Organization 
8.6.3. Domain: Acquisition and Implementation 
8.6.4. Domain: Delivery and Support 
8.6.5. Domain: Supervision and Evaluation 
8.6.6. Application of the COBIT Guide 

8.7. The Information Technology Infrastructure Library (ITIL) 

8.7.1. Introduction to ITIL 
8.7.2. Service Strategies 
8.7.3. Service Design 
8.7.4. Transition between Services 
8.7.5. Service Operation 
8.7.6. Improving the Service 

8.8. The Service Management System 

8.8.1. Basic Principles of UNE-ISO/IEC 20000-1 
8.8.2. The Structure of the ISO/IEC 20000 Regulations 
8.8.3. Service Management System (SMS) Requirements 
8.8.4. Design and Transition of New or Modified Services 
8.8.5. Service Provision Processes 
8.8.6. Groups of Processes 

8.9. The Software Asset Management System 

8.9.1. Justification of Needs 
8.9.2. Background 
8.9.3. Presentation of the 19770 Standard 
8.9.4. Management Implementation 

8.10. Business Continuity Management 

8.10.1. Business Continuity Plan 
8.10.2. Implementation of a BCP 

Module 9. Information Systems Security 

9.1. A global Perspective on Security, Cryptography and Classical Cryptanalysis 

9.1.1. Computer Security: Historical Perspective 
9.1.2. What Does “Security” Mean, Exactly? 
9.1.3. History of Cryptography 
9.1.4. Substitution Ciphers 
9.1.5. Case Study: The Enigma Machine 

9.2. Symmetric Cryptography 

9.2.1. Introduction and Basic Terminology 
9.2.2. Symmetric Encryption 
9.2.3. Modes of Operation 
9.2.4. DES 
9.2.5. The New Advanced Encryption Standard (AES) 
9.2.6. Encryption in Flow 
9.2.7. Cryptanalysis 

9.3. Asymmetric Cryptography 

9.3.1. Origins of Public Key Cryptography 
9.3.2. Basic Concepts and Operation 
9.3.3. The RSA Algorithm 
9.3.4. Digital Certificates 
9.3.5. Key Storage and Management 

9.4. Network Attacks 

9.4.1. Network Threats and Attacks 
9.4.2. Enumeration 
9.4.3. Traffic Interception: Sniffers 
9.4.4. Denial of Service Attacks 
9.4.5. ARP Cache Poisoning Attacks 

9.5. Security Architectures 

9.5.1. Traditional Security Architectures 
9.5.2. Secure Socket Layer: SSL 
9.5.3. SSH Protocol 
9.5.4. Virtual Private Networks (VPNs) 
9.5.5. External Storage Unit Protection Mechanisms 
9.5.6. Hardware Protection Mechanisms 

9.6. System Protection Techniques and Secure Code Development 

9.6.1. Operational Safety 
9.6.2. Resources and Controls 
9.6.3. Monitoring 
9.6.4. Intrusion Detection Systems 
9.6.5. Host IDS 
9.6.6. Network IDS 
9.6.7. Signature-Based IDS 
9.6.8. Lure Systems 
9.6.9. Basic Security Principles in Code Development 
9.6.10. Failure Management 
9.6.11. Public Enemy Number 1: Buffer Overflows 
9.6.12. Cryptographic Botches 

9.7. Botnets and Spam 

9.7.1. Origin of the Problem 
9.7.2. Spam Process 
9.7.3. Sending Spam 
9.7.4. Refinement of Mailing Lists 
9.7.5. Protection Techniques 
9.7.6. Anti-Spam Service offered by Third Parties 
9.7.7. Study Cases 
9.7.8. Exotic Spam 

9.8. Web Auditing and Attacks 

9.8.1. Information Gathering 
9.8.2. Attack Techniques 
9.8.3. Tools 

9.9. Malware and Malicious Code 

9.9.1. What Is Malware? 
9.9.2. Types of Malware 
9.9.3. Virus 
9.9.4. Cryptovirus 
9.9.5. Worms 
9.9.6. Adware 
9.9.7. Spyware 
9.9.8. Hoaxes 
9.9.9. Phishing 
9.9.10. Trojans 
9.9.11. The Malware Economy 
9.9.12. Possible Solutions 

9.10. Forensic Analysis 

9.10.1. Evidence Collection 
9.10.2. Evidence Analysis 
9.10.3. Anti-Forensic Techniques 
9.10.4. Case Study 

Module 10. Project Management 

10.1. Fundamental Concepts of Project Management and the Project Management Life Cycle 

10.1.1. What Is a Project? 
10.1.2. Common Methodology 
10.1.3. What Is Project Management? 
10.1.4. What Is a Project Plan? 
10.1.5. Benefits 
10.1.6. Project Life Cycle 
10.1.7. Process Groups or Project Management Life Cycle 
10.1.8. The Relationship between Process Groups and Knowledge Areas 
10.1.9. Relationships between Product and Project Life Cycle 

10.2. Start-Up and Planning 

10.2.1. From the Idea to the Project 
10.2.2. Development of the Project Record 
10.2.3. Project Kick-Off Meeting 
10.2.4. Tasks, Knowledge and Skills in the Start-Up Process 
10.2.5. The Project Plan 
10.2.6. Development of the Basic Plan: Steps 
10.2.7. Tasks, Knowledge and Skills in the Planning Process 

10.3. Stakeholders and Outreach Management 

10.3.1. Identify Stakeholders 
10.3.2. Develop Plan for Stakeholder Management 
10.3.3. Manage Stakeholder Engagement 
10.3.4. Control Stakeholder Engagement 
10.3.5. The Objective of the Project 
10.3.6. Scope and Plan Management 
10.3.7. Gathering Requirements 
10.3.8. Define the Scope Statement 
10.3.9. Create the WBS 
10.3.10. Verify and Control the Scope 

10.4. Schedule Development 

10.4.1. Time and Plan Management 
10.4.2. Define Activities 
10.4.3. Establishment of the Sequence of Activities 
10.4.4. Estimated Resources for Activities 
10.4.5. Estimated Duration of Activities 
10.4.6. Schedule Development and Critical Path Calculation 
10.4.7. Schedule Control 

10.5. Budget Development and Risk Response 

10.5.1. Estimate Costs 
10.5.2. Develop Budget and S-Curve 
10.5.3. Cost Control and Earned Value Method 
10.5.4. Risk Concepts 
10.5.5. How to Perform a Risk Analysis 
10.5.6. Response Plan Development 

10.6. Quality Management 

10.6.1. Quality Planning 
10.6.2. Assuring Quality 
10.6.3. Quality Control 
10.6.4. Basic Statistical Concepts 
10.6.5. Quality Management Tools 

10.7. Communication and Human Resources 

10.7.1. Planning Communications Management 
10.7.2. Communications Requirements Analysis 
10.7.3. Communication Technology 
10.7.4. Communication Models 
10.7.5. Communication Methods 
10.7.6. Communications Management Plan 
10.7.7. Communications Management 
10.7.8. Human Resources Management 
10.7.9. Main Stakeholders and their Roles in the Projects 
10.7.10. Types of Organization 
10.7.11. Project Organization 
10.7.12. The Work Equipment 

10.8. Procurement 

10.8.1. The Procurement Process 
10.8.2. Planning 
10.8.3. Search for Suppliers and Request for Quotations 
10.8.4. Contract Allocation 
10.8.5. Contract Administration 
10.8.6. Contracts 
10.8.7. Types of Contracts 
10.8.8. Contract Negotiation 

10.9. Execution, Monitoring and Control and Closure 

10.9.1. Process Groups 
10.9.2. Project Execution 
10.9.3. Project Monitoring and Control 
10.9.4. Project Closure 

10.10. Professional Responsibility 

10.10.1. Professional Responsibility 
10.10.2. Characteristics of Social and Professional Responsibility 
10.10.4. Liability vs. PMP® 
10.10.5. Examples of Liability 
10.10.6. Benefits of Professionalization

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