Through this 100% online Postgraduate certificate, you will acquire advanced skills for Salesforce implementation and project management”

With the Experience Cloud and external user communities in Salesforce, IT professionals create online spaces where organizations can both interact and collaborate with customers, partners and even employees. In this way, companies strengthen strong relationships with their customers by providing an environment where they can interact in a closer, more personalized way. In turn, this helps to foster customer loyalty and increase the likelihood of long-term retention. These communities can also serve as a platform to generate sales opportunities by enabling external users to express interest in specific products or services, sign up for more information or interact with sales-related content.

In this scenario, TECH creates a complete Salesforce Platform program. The curriculum will delve into the administration of sites in Experience Cloud, as well as the management of permissions and visibility for external users. In addition, the academic content will address the importance of Custom Labels for developers to create custom labels containing text and translations in multiple languages. In this sense, the agenda will delve into the Record Visibility Model, which will make graduates assign role-based access permissions so that each user has access only to the information needed to perform their work. On the other hand, the program will examine the benefits of the AppExchange to enrich the functionalities of the platforms.

TECH will employ the revolutionary Relearning system to reinforce all these contents. This learning method will focus on the reiteration of the most important concepts, ensuring that students will assimilate them naturally and progressively. The only thing students will need is a device with Internet access to access their materials in a personalized way, without any restriction and 24 hours a day. In addition, they will have the possibility to download the entire syllabus for future storage and viewing.

You will be supported by TECH, the best online university in the world according to Forbes”

This Postgraduate certificate in Salesforce Platform contains the most complete and up-to-date educational program on the market. The most important features include:

• The development of practical cases presented by experts in Salesforce Programming
• The graphic, schematic and practical contents with which it is conceived provide complete and practical information on those disciplines that are essential for professional practice.
• Practical exercises where self-assessment can be used to improve learning.
• Its special emphasis on innovative methodologies
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an Internet connection

You will delve into Permission Sets Management to manage user access to various functionalities and data within the Postgraduate certificate”

The program’s teaching staff includes professionals from the sector who contribute their work experience to this program, as well as renowned specialists from leading societies and prestigious universities.

The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive education programmed to prepare for real situations.

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise during the course. For this purpose, the students will be assisted by an innovative interactive video system created by renowned and experienced experts.

TECH provides you with innovative multimedia teaching formats to make your teaching process enjoyable"

Forget about memorizing with Relearning! This system will allow you to enjoy a completely progressive and natural learning process"

This program will develop the most relevant concepts of the Salesforce ecosystem. The academic path will delve into the Programming Model, taking into account factors such as metadata or execution contexts. The curriculum will also delve into multilingualism and localization to enable students to adapt their applications to meet the needs of users who speak different languages. The course materials will also examine Multitenant Architecture, which will optimize the use of resources by sharing infrastructure and computing capacity. In addition, the program will provide the most advanced Experience Cloud tools for graduates to improve customer interaction.

An updated syllabus that incorporates all the knowledge you need to take a step towards the highest IT quality”

Module 1. Salesforce Programming

1.1. Salesforce Software-as-a-Service Model

1.1.1. Salesforce Licensing Model
1.1.2. Governor Limits
1.1.3. Types of Existing Environments

1.2.  Salesforce Programming Model

1.2.1. Metadata-based Model
1.2.2. Execution Contexts
1.2.3. Salesforce RESTFul API Model

1.3. Multilanguage and Localization in Salesforce

1.3.1. Localization
1.3.2. Multilanguage Management in Salesforce
1.3.3. Using Custom Labels in Salesforce
1.3.4. Translation Workbench

1.4. Access and Permissions Management in Salesforce

1.4.1. Profile Management in Salesforce
1.4.2. Permission Sets Management in Salesforce
1.4.3. Permission Sets Groups Management in Salesforce

1.5. Record Visibility Model in Salesforce

1.5.1. Types of Data Access
1.5.2. Salesforce Visibility Model
1.5.3. Record Sharing in the Visibility Model

1.6. Multitenant Architecture

1.6.1. Multitenant Architecture in Salesforce
1.6.2. Development of Applications on Multitenant Architecture
1.6.3. Internal Request Processing

1.7. Database Architecture in Salesforce

1.7.1. Platform Data Layer
1.7.2. Database Partitioning by Tenant
1.7.3. Structure of Databases
1.7.4. Management of Indexes and Relationships in Databases

1.8. Experience Cloud and Communities for External Users

1.8.1. Experience Cloud Site Administration
1.8.2. Permissions and Visibility Management for External Users
1.8.3. Digital Experience Platform (DXP)
1.8.4. Ligthning Web Runtime (LWR)

1.9. AppExchange

1.9.1. Salesforce Partner Ecosystem
1.9.2. Types of Packages
1.9.3. Independent Software Vendor (ISV)

1.10. Salesforce Infrastructure

1.10.1. Domain Management in Salesforce
1.10.2. Hyperforce Model
1.10.3. Edge Network Model

A complete university program, organized in well-developed didactic units, oriented to an efficient and fast learning. Enroll now!”