A high-performance program that will give you a significant boost in the practice of your profession”

Quality management is a must that pharmacies should develop in order to guarantee the correct development of the numerous areas that are part of their activity. Ensuring the proper functioning of these areas from the beginning of the process to the end of the sale to the Client/Patient is the only basis that will guarantee the fulfillment of the proposed goals.

This postgraduate diploma is a response to this premise. At present, this need responds among other things, to the increase in the importance of assistance that the Pharmacy Office is achieving in recent times. This situation has led to an increase in the specialization needs of pharmacy professionals.

Professionals’ knowledge should no longer be limited to realm of healthcare, but needs to incorporate business skills that allow them to operate competitively within a commercial environment.

Through a study method of proven efficiency, the students will be able to acquire competencies in the areas of leadership and management, and in the areas of business development that are essential.

The best program on the online teaching market, created specifically for professionals in the sector”

This postgraduate diploma in Pharmacy Office Management and Administration: Direction, Professional Services and Quality Management contains the most complete and up-to-date scientific program on the market. The most important features include:

• Practical case studies presented by experts
• The graphic, schematic, and practical contents with which they are created provide scientific and practical information on the disciplines that are essential for professional practice
• New developments in the sector
• Practical exercises where self-assessment can be used to improve learning
• Emphasis on innovative methodologies
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an Internet connection

Take a leap toward higher quality with this program in Pharmacy Office Management and Administration: Direction, Professional Services and Quality Management will give you the most complete update on the reality of the sector and the new techniques and ways of working”

Its teaching staff includes expert professionals who contribute their work experience to this training program, as well as renowned specialists from leading societies and prestigious universities.

The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide an immersive learning experience designed to prepare for real-life situations.

The design of this program focuses on Problem-Based Learning, through which the pharmacist must try to solve the different professional practice situations that arise. For this purpose, specialists will be assisted by an innovative, interactive video system created by renowned and experienced experts in the field of Pharmacy Sales.

A comprehensive and specialized program that will allow you to study without problems of compatibility with your daily life"

Make the most of this opportunity and make your skills enable you to perform more efficiently and confidently in the areas of Pharmacy Office Management and Administration"

The objective of this comprehensive program is to accompany and encourage students in a process of professional growth that will allow them to reach another level of performance. With the most interesting and up-to-date knowledge of the moment in a training intensively focused on practice.

Clear and realistic objectives, in a postgraduate diploma that will lead you to the acquisition of skills and competences in a progressive and unstoppable way”

General Objectives

• Learn how to manage the financial area of the Pharmacy
• Learn about service management in the Pharmacy Office
• Know everything you need to know about quality control, standards and certifications

Specific Objectives

Module 1. Human Resource Management and Administration in the Pharmacy Office

• Learn organizational models
• Learn how to select and interview personnel
• Learn about interdependencies and leadership
• Study management models
• Study about human resources HH in pharmacy
• Learn about occupational hazard prevention
• Learn about organization and internal communication

Module 2. Management of the Professional Services of the Pharmacy Office

• Analyze what services can be developed in the Pharmacy
• Study how to perform the selection and implementation of services and what requirements they have

Module 3. Quality Management in the Pharmacy Office

• Learn about certification of quality of the Pharmacy Office
• Learn how to perform Total Quality and Strategic Management (TQM)
• Learn about the control points and improvement indicators
• Identify the strategic niches and competitive advantages

Realistic goals that will turn into immediate job advancements”