Improve your knowledge in Cost and Process Optimization in Dental Clinics through this program, where you will find the best didactic material with real case studies. Learn here about the latest advances in clinic management and administration in order to be able to manage quality dental centers"

The Management and Direction of Dental Clinics has aroused growing interest in recent years, especially among professionals who have realized the importance of knowing how to properly manage all the resources they have in their dental clinic, in order to turn it into a business of the future, with a continuity that can only be ensured by applying the appropriate levers of business management. 

In this new environment, the focus on the dental clinic as an organizational structure is particularly strong, and all areas of the field of management and leadership must be addressed and mastered: human resources, marketing, quality, time management, planning and strategy, accounting and costs, etc.

Each company must decide where and with whom it is playing, what resources it has and what it intends to gain from it"

This Postgraduate diploma in Cost and Process Optimization in Dental Clinics contains the most complete and up-to-date scientific program on the market. The most important features of the program include:

• Development of case studies presented by experts in the different specialties related to the Management and Direction of Dental Clinics
• Its graphic, schematic and eminently practical contents, with which they are conceived, gather scientific and rigorous information on those disciplines that are indispensable for professional practice
• New developments on Cost and Process Optimization in Dental Clinics
• Interactive learning system based on algorithms for decision making on problem situations
• Content that is accessible from any fixed or portable device with an Internet connection

This Postgraduate Diploma may be the best investment you can make in the selection of a refresher program for two reasons: in addition to updating your knowledge in Cost and Process Optimization in Dental Clinics, you will obtain a certificate from TECH Global University"

The teaching staff includes professionals from the field of dental clinic management and direction, who bring their experience to this specialization program, as well as renowned specialists from leading companies, both in this and related sectors.

The multimedia content developed with the latest educational technology will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide an immersive training program to train in real situations.

This program is designed around Problem Based Learning, whereby the physician must try to solve the different professional practice situations that arise during the course. This will be done with the help of an innovative interactive video system created by recognized experts in the field of the management and direction of dental clinics and with extensive teaching experience.

The Postgraduate diploma allows training in simulated environments, which provide immersive learning programmed to train for real situations"

We offer you the opportunity to take control of your future and develop your full potential at the head of dental centers and clinics"

The structure of the contents has been designed by a team of professionals from the best dental centers, business centers, companies and universities in the national territory, aware of the relevance of current specialization in order to manage successful companies, and committed to quality teaching through new educational technologies.

This Postgraduate diploma in Cost and Process Optimization in Dental Clinics contains the most complete and up-to-date scientific program on the market”

Module 1. Quality and Time Management in the Dental Clinic

Quality Applied to the Internal Operation of Our Clinic

1.1. Quality Applied to the Treatments Offered

1.1.1. Definition of Quality in Dentistry
1.1.2. Standardizing Processes in the Dental Clinic

1.2. Quality Management Principles

1.2.1. What is a Quality Management System?
1.2.2. Benefits for the Organization

1.3. Quality in Task Performance

1.3.1. Protocols: Definition
1.3.2. Protocols: Purpose of Their Implementation
1.3.3. Protocols: Benefits of Their Implementation
1.3.4. Practical Example: First Visit Protocol

1.4. Tools for Monitoring and Revising Protocols
1.5. Continuous Improvement in Dental Clinics

1.5.1. What is Continuous Improvement?
1.5.2. Phase 1: Consultancy
1.5.3. Phase 2: Learning
1.5.4. Phase 3: Monitoring

1.6. Quality in Patient Satisfaction

1.6.1. Satisfaction Surveys
1.6.2. Applying Satisfaction Surveys
1.6.3. Improvement Reports

1.7. Practical Cases of Quality at the Dental Clinic

1.7.1. Practical Case 1: Protocol for Managing Emergencies
1.7.2. Practical Case 2: Producing a Satisfaction Survey

Managing the Time and Scope of the Services Provided at the Dental Clinic

1.8. Managing Safety and Health a Work in a Dental Clinic

1.8.1. The Importance of Defining the Main Tasks in a Dental Clinic
1.8.2. “One Task, One Person Responsible” Productivity Technique
1.8.3. Digital Task Managers

1.9. Standardizing Time in Dentistry Treatments

1.9.1. The Importance of Gathering Time Data
1.9.2. How to Document Time Standardization

1.10. Research Methodology to Optimize Quality Processes
1.11. Describing a Quality Management Model for Dentistry Services
1.12. Health Audit: Phases

Module 2. Purchasing and Storage Management

2.1. The Importance of an Appropriate Purchasing Plan
2.2. Responsibilities of the Purchasing Duty in a Dental Clinic
2.3. Efficiently Managing our Warehouse

2.3.1. Storage Costs
2.3.2. Safety Inventory
2.3.3. Registering the Incoming and Outgoing of Material

2.4. Stages in the Process of Purchasing

2.4.1. Searching for Information and Suggesting Alternatives
2.4.2. Evaluation and Decision Making
2.4.3. Follow-Up and Monitoring

2.5. Ways of Running Accounts and Account Management

2.5.1. Adjusting Order Types to Our Needs
2.5.2. Risk Management

2.6. Relationship With the Supplier

2.6.1. Types of Relationships
2.6.2. Payment Policy

2.7. Negotiations in Purchases

2.7.1. Necessary Knowledge and Skills
2.7.2. Stages in the Negotiation Process
2.7.3. How to Negotiate Successfully

2.8. Quality in Purchases

2.8.1. Benefits for the Clinic as a Whole
2.8.2. Measuring Parameters

2.9. Indicators of Efficiency
2.10. New Trends in Purchase Management

Module 3. Costs and Finances Applied to Dental Clinics

3.1. Basic Principles of Economy
3.2. The Balance Sheet

3.2.1. Structure of the Balance Sheet
3.2.2. Assests
3.2.3. Liabilities
3.2.4. Net Assets
3.2.5. Interpreting the Balance Sheet

3.3. Results Research

3.3.1. Sructure of the Income Statement
3.3.2. Interpreting the Income Statement

Maximizing Profitability

3.4. Introduction to Cost Accounting
3.5. Benefits of Its Implementation
3.6. Fixed Costs in the Dental Clinic

3.6.1. Establishing Fixed Costs
3.6.2. Fixed Costs of a Typical Dental Clinic
3.6.3. Cost/Hour of the Professional

3.7. Variables Costs in the Dental Clinic

3.7.1. Establishing Variable Costs
3.7.2. Variables Costs of a Typical Dental Clinic

3.8. Cost/Hour of a Dental Clinic

Activity: Calculating the Costs of My Clinic

3.9. Treatment Costs
3.10. Benefit of the Treatment
3.11. Pricing Strategy

Activity: Analysing the Profitability of the Treatments Offered at My Clinic

Financial Analysis of Your Clinic

3.12. Introduction
3.13. Invoices and Other Payment Documents

3.13.1. The Invoice: Meaning and Minimum Content
3.13.2. Other Payment Documents

3.14. Managing Collections and Payments

3.14.1. Administrative Organization
3.14.2. Managing Collections and Payments
3.14.3. The Treasury’s Budget
3.14.4. ABC Analysis of Patients
3.14.5. Unpaid Receivables

3.15. Modes of External Financing

3.15.1. Bank Financing
3.15.2. Leasing
3.15.3. Differences Between Leasing and Renting
3.15.4. Discounts on Commercial Items

3.16. Analysis of the Liquidity of Your Clinic
3.17. Analysis of the Profitability of Your Clinic
3.18. Debt Analysis

 A unique, key and decisive master’s degree experience to boost your professional development”