With this 100% online Professional master’s degree you will be up to date in 12 months with the advances and changes in the improvement of Patient Quality and Safety in the healthcare field"

One of the constant challenges of healthcare systems is to maintain quality criteria in patient care and attention, and also to maintain the important patient safety in all diagnostic and therapeutic procedures in which the patient participates. Thus, establishing measures and protocols for action in this regard are key to the satisfaction and improvement of the well-being of the person.

In this scenario, the role of the nursing professionals is of vital relevance given his proximity and direct contact with the person at all times, from their admission to the clinical or hospital center until their medical discharge. For this reason, TECH has designed this Professional master’s degree in Patient Quality and Safety for Nursing, aimed at providing the most up-to-date information on methodologies that enhance the humanization of healthcare, healthcare ethics and the incorporation of new technologies.

A program with a theoretical-practical approach that will allow you to delve into the use of the most notorious advances in Big Data and Machine Learning, adverse events in clinical care, pediatric patient safety, drug safety and advances in patient safety in surgical block.

A comprehensive syllabus, complemented by video summaries of each topic, videos in detail, readings and case studies that give greater dynamism and attractiveness to this update. In addition, thanks to the Relearning system, based on the continuous reiteration of the most important contents of the program, students will be able to reduce the hours of memorization.

A unique program in the academic panorama, which offers the graduates the opportunity to self-manage the study time and access the information of the syllabus, comfortably whenever and wherever they wishes. It only requires an electronic device (cell phone, tablet or computer) with internet connection to visualize, at any time of the day, the content of this program. An ideal opportunity to study a program that meets the real needs of professionals.

Are you looking for a quality university degree that is compatible with your daily activities? This is the most suitable academic option for you. Upgrade with TECH"

This Professional master’s degree in Patient Quality and Safety for Nursing contains the most complete and up-to-date scientific program on the market. The most important features include:

• The development of case studies presented by healthcare experts in Patient Quality and Safety
• Graphic, schematic, and practical contents with which they are created, provide scientific and practical information on the disciplines that are essential for professional practice
• Practical exercises where the self-assessment process can be carried out to improve learning
• Its special emphasis on innovative methodologies
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection work
• Content that is accessible from any fixed or portable device with an Internet connection

With the Relearning method you will forget about long hours of study and memorization, focusing mainly on the key concepts of this program"

The program includes in its teaching staff professionals from the sector who bring to this program the experience of their work, as well as recognized specialists from leading societies and prestigious universities.

Its multimedia content, developed with the latest educational technology, will provide the professionals with situated and contextual learning, i.e., a simulated environment that will provide an immersive education programmed to learn in real situations.

The design of this program focuses on Problem-Based Learning, by means of which the professionals must try to solve the different professional practice situations that are presented throughout the academic course. This will be done with the help of an innovative system of interactive videos made by renowned experts.

You will be aware of the use of new technologies such as Big Data or Machine Learning used in the healthcare field” 

Deepen your knowledge of the advances in biobank safety and transfusion safety and implement them in your daily practice” 

The syllabus of this Professional master’s degree has been developed by an excellent teaching staff that has poured in the latest knowledge on protocols, standards and criteria to promote the improvement of Quality and Patient Safety in Nursing. To further facilitate this update, TECH provides first class pedagogical tools: video summaries of each topic, videos in detail, readings of scientific research and clinical case studies. Complete material is , available 24 hours a day, from any electronic device with internet connection.

Delve whenever you want into the current Patient Care Quality Management Systems and all from your digital device with internet connection"

Module 1. Healthcare Quality Management Systems in Healthcare Institutions

1.1. Quality of Care Methodology for Quality Management

1.1.1. Quality of Care
1.1.2. Quality Dimensions
1.1.3. Methodology for Quality Management

1.2. Quality Management Systems

1.2.1. Components of Quality Management System
1.2.2. Quality Costs
1.2.3. Reference models in Quality and Excellence
1.2.4. Quality Management in Healthcare Institutions

1.3. Quality Control Excellence as a Quality Model

1.3.1. Quality Control Audit
1.3.2. Evaluation cycle. Quality Components
1.3.3. Continuous Quality Improvement
1.3.4. Excellence as a Quality Model

1.3.4.1. The Principle of Excellence

1.4. Quality Assessment and Improvement Method

1.4.1. Quality Components
1.4.2. Evolution of Quality Management Systems

1.4.2.1. Quality Control
1.4.2.2. Quality Assurance
1.4.2.3. Total Quality (Excellence) and Continuous Improvement

1.5. Processes for the improvement of Health Care

1.5.1. Process Management
1.5.2. Design of Assistance Processes
1.5.3. Quality Standards

1.5.3.1. Evaluation of the Assistance Processes

1.6. Strategies for Improving Effectiveness and Applying Evidence in Clinical Practice

1.6.1. Clinical Practice Guideline. Evidence-Based Tools
1.6.2. Good clinical practice: Standards, Monitoring
1.6.3. Assessment of Results to Clinical Practice

1.7. Planning a Continuous Improvement Plan

1.7.1. The PDCA cycle
1.7.2. Planning, Implementation
1.7.3. Checking and Performance

1.8. External Evaluation and Accreditation Models

1.8.1. External Evaluation in Quality Management
1.8.2. Accreditation Models
1.8.3. Accreditation in the healthcare field

1.9. Leadership and People Management for Quality Improvement

1.9.1. Leadership and Talent Management in Healthcare Organizations
1.9.2. Principles of Motivation in Professionals in Healthcare Organizations
1.9.3. Effective People Management Tools for Quality Improvement

1.10. Assessment of the Quality of Care and Management within the hospital

1.10.1. Quality management within the hospital environment
1.10.2. Structure, process and results in the evaluation of quality management in hospitals
1.10.3. Models and standards of excellence in Quality Management in the hospital environment

Module 2. Clinical Risk Management

2.1. Incident reporting systems

2.1.1. Patient Safety Security Culture
2.1.2. The Incident reporting systems

2.1.2.1. Adverse Event. Sentinel Event

2.1.3. Safe clinical practices in the hospitalized patient

2.1.3.1. Correct patient identification

2.2. Infection control. Healthcare-associated infections (HAI) as an adverse event

2.2.1. Epidemiological situation of IRAS
2.2.2. IRAS Classification
2.2.3. Multidrug-resistant microorganisms and their relationship with IRAS

2.3. Safety planning for critically ill patients

2.3.1. Risk factors for adverse events in ICU
2.3.2. Performance in adverse events in critically ill patients
2.3.3. Corrective Actions. Security Culture

2.4. Patient Safety in Social-Health Centers

2.4.1. Problems of Patient Safety in Social-Health Centers
2.4.2. Environmental biosafety in Social-Health Centers
2.4.3. Improving patient safety in health care facilities

2.5. Patient Safety in Primary Care

2.5.1. Adverse effects at patient discharge
2.5.2. Medication reconciliation at discharge
2.5.3. Check-list in minor ambulatory surgery

2.6. Clinical safety in Mental Health

2.6.1. Mental health safety incidents
2.6.2. Safe clinical practices

2.6.2.1. Medication, outpatient and inpatient care

2.6.3. User participation in patient safety

2.7. Healthcare-associated infections. Universal measures in the prevention of infection

2.7.1. Standard Precautions
2.7.2. Specific precautions based on transmission
2.7.3. Importance of hand hygiene in the hospital environment

2.8. Primary prevention of infections. Vaccines and prophylaxis

2.8.1. Vaccinating the healthy adult
2.8.2. Vaccination of risk groups
2.8.3. Vaccination and post-exposure prophylaxis in health care personnel

2.9. Clinical risk management during the COVID pandemic

2.9.1. Legal Framework for Pandemic International approach

2.9.1.1. The International Health Regulations Emergency Committee (IHR 2005)
2.9.1.2. Public Emergency of International Importance (PHEII)

2.9.2. Training and information for patients and professionals
2.9.3. Circuits and Personal Protective Equipment

2.10. Evaluation of Satisfaction in Health: A Challenge to Quality

2.10.1. The Patient Experience
2.10.2. Measuring the Experience
2.10.3. Implementation and benefits

Module 3. Quality of Care and Ethics in Healthcare Institutions

3.1. Ethics and Bioethics. Principles

3.1.1. Principles of Bioethics
3.1.2. Fundamentals and Methodology in Bioethics
3.1.3. Deliberative method

3.2. Ethics of healthcare organizations

3.2.1. Main lines of the ethics of healthcare organizations
3.2.2. Bioethics Committees
3.2.3. Figure of the bioethics consultant

3.3. Confidentiality and privacy

3.3.1. Right to confidentiality of information and health data
3.3.2. The right to respect your physical privacy and to be treated with dignity
3.3.3. The Patient’s Right to Clinical Information
3.3.4. Conflicts from Interests

3.4. Ethics of clinical decisions

3.4.1. Informed Consent
3.4.2. Informed consent by proxy
3.4.3. Capacity and competence

3.5. Ethics of health care decisions at the beginning of life

3.5.1. Preimplantation genetic diagnosis
3.5.2. Ethical principles in abortion
3.5.3. Limitation of Therapeutic Effort in the Neonatology

3.6. Ethics of health care decisions at the end of life

3.6.1. Death
3.6.2. Decisions at the end of life. The Ethical Principle of Autonomy
3.6.3. Advance planning of decisions
3.6.4. Living wills as a support document for end-of-life decisions

3.7. Adequacy of the therapeutic effort and refusal of treatment

3.7.1. Ethical decision making at the end of life
3.7.2. Adequacy of life-sustaining therapies
3.7.3. Refusal of treatment
3.7.4. Decision making in the minor patient

3.8. Ethics and research

3.8.1. Ethics and research Relevant documents
3.8.2. Ethical evaluation of health research
3.8.3. Operation of Research Ethics Committees

3.9. Value of palliative care

3.9.1. Palliative Care
3.9.2. Objectives of palliative care
3.9.3. Aims of palliative medicine

3.10. Ethics and Transplantation

3.10.1. Ethics in the process of organ donation and transplantation
3.10.2. Ethical considerations in living-donor transplantation
3.10.3. Transplantation in controlled asystole. Ethical analysis

Module 4. Health Technology Assessment

4.1. Evaluation of Health Technologies based on Artificial Intelligence. Current Situation and Future Prospects

4.1.1. Evaluation of health algorithms using a health technology assessment methodology
4.1.2. Democratization of health data for clinical research
4.1.3. International comparison of the current status

4.2. Evaluation of Safety, Efficacy and Clinical Effectiveness. GRADE Methodology

4.2.1. Posing the clinical question

4.2.1.1. Classification of the events or outcomes of interest

4.2.2. Identification of the available scientific literature and evaluation of its quality
4.2.3. Factors influencing the quality of the evidence

4.2.3.1.Summary of evaluation results

4.2.4. Development of the recommendation: Direction and strength

4.2.4.1. Risk-benefit balance, resources-cost and other aspects

4.3. Evaluation of Diagnostic Tests

4.3.1. Patients' opinion on their safety
4.3.2. Areas of patient involvement
4.3.3. Global Alliance for Patient Safety

4.3.3.1. Patient associations in defense of patient safety at the international level

4.4. Economic Evaluation of Health Technologies

4.4.1. Types of health costs
4.4.2. Models in Economic Evaluation
4.4.3. Types of studies in Economic Evaluation

4.5. Good Clinical Laboratory Practices

4.5.1. Safety in Microbiology and Clinical Analysis
4.5.2. Safe use of ionizing radiation
4.5.3. Safety in Pathological Anatomy

4.6. Practical Experience in a Health Service

4.6.1. Global and integrated care of the hospitalized patient
4.6.2. Treatment of medical pathology based on scientific evidence
4.6.3. Multidisciplinary management of the hospitalized patient

4.7. Automation of care tasks. Efficiency in routine work

4.7.1. The Automation of Assistance Tasks
4.7.2. International panorama of organizations or entities in charge of health technology assessment
4.7.3. Agencies for the Evaluation of Health Technologies and Services of the National Health Systems

4.8. Impact of new technologies on Patient Safety and Quality of Care and their relationship with Health Outcomes

4.8.1. ICTS. Risks or Benefits
4.8.2. Detection of Errors with New Technologies
4.8.3. Health outcomes

4.9. The Electronic Health Record in Patient Safety and Quality of Care

4.9.1. Use of the electronic medical record for patient safety 2.9.2
4.9.2. Use of Machine Learning to improve patient safety
4.9.3. Natural Language Processing to extract knowledge in patient safety

4.10. Big Data in Health and Artificial Intelligence

4.10.1. Health data applied to research
4.10.2. Artificial intelligence for patient safety
4.10.3. Descriptive, predictive and prescriptive analytics

Module 5: Safety of Medicines and Medical Devices. Pharmacy and Hematology

5.1. Safe Medication Use: Good Clinical Practice

5.1.1. Bioethical Aspects
5.1.2. Adverse events
5.1.3. Role of the administration and the industry in error prevention

5.2. Medication Errors

5.2.1. Terminology and classification of medication errors
5.2.2. Causes of measurement errors
5.2.3. Error detection methods

5.3. Medication reconciliation

5.3.1. Stages of the reconciliation process. Admission and discharge reconciliation
5.3.2. Indicators of the reconciliation process
5.3.3. Recommendations for institutions and organizations

5.4. High-risk medications. Strategies for error prevention

5.4.1. Standardization of prescribing and protocol development
5.4.2. Automated alert systems
5.4.3. Deprescription in polymedicated patients
5.4.4. Intrinsic and extrinsic criteria
5.4.5. Innovations applied to the prevention of medication errors

5.5. Pain Prevention

5.5.1. Pain as a health problem: Epidemiologyof painful processes
5.5.2. Safety in pain management
5.5.3. Prevention measures of painful processes

5.6. Transfusion Safety

5.6.1. Hemovigilance System
5.6.2. Optimal Use of Blood
5.6.3. Patient blood management -(Pbm). Patient blood management

5.7. Safety in Biobanks

5.7.1. Control measures in laboratories
5.7.2. Biological Containment Levels
5.7.3. Biosafety
5.7.4. Transport of Samples

5.8. High-risk medications. Strategies for error prevention

5.8.1. Drugs requiring clinical monitoring
5.8.2. Pharmacokinetics
5.8.3. Pharmacogenetics to avoid adverse reactions
5.8.4. Drugs of similar appearance

5.9. Pharmacovigilance system. Errors with medical devices: adverse incidents, alerts and notifications

5.9.1. Types of Pharmacovigilance
5.9.2. Automated alert systems
5.9.3. Types of studies applied to Pharmacovigilance and Pharmacoepidemiological studies

5.10. Robotic systems for the packaging and distribution of drugs

5.10.1. Unit dose dosing systems
5.10.2. Distribution by medicine cabinet, trolley systems and automated cabinets
5.10.3. Repackaging and manufacturing of unit doses. Automated and conventional systems

Module 6. Errors in Health Care and Adverse Events

6.1. The Error in Health Care. Conditioning Factors

6.1.1. The Error in Health Care. Magnitudes
6.1.2. Security Culture

6.1.2.1. Understanding, Recognizing and Managing Adverse Events

6.1.3. Incident Notification and Management

6.2. Identification of Critical Points in an Organization. Health Care Processes

6.2.1. Situation analysis on the identification of Critical Risk Points
6.2.2. Approach and Prevention Strategies
6.2.3. Critical Risk Point Communication Plan

6.3. Risk Management Incidents and Adverse Events

6.3.1. Models, Methods and Tools
6.3.2. Notification Systems. Adverse Event Registry
6.3.3. Identification of Adverse Events through the Analysis of Clinical Histories

6.3.3.1. Global Trigger Tool

6.4. Proactive Risk Management

6.4.1. Risk Prevention Proactive Management Tools
6.4.2. Failure Mode and Effects Analysis (FMEA)
6.4.3. Application of the Methodology in a Health Care Process

6.5. Sentinel Event Analysis Methodology

6.5.1. Root Cause Analysis
6.5.2. ACR Methodology on a Sentinel Event. Application
6.5.3. Attention to the 1st, 2nd and 3rd victim

6.6. Briefing y Debriefing. The Safety Rounds

6.6.1. Briefing
6.6.2. Debriefing
6.6.3. The Safety Rounds

6.7. Unambiguous Patient Identification and Verification

6.7.1. Necessity of Unambiguous Patient Identification
6.7.2. Systems of Unambiguous Patient Identification
6.7.3. Patient Verification Systems

6.8. Safe Transfer for the Patient

6.8.1. Communication between Professionals
6.8.2. Tools for Effective Communication
6.8.3. Errors in the Transfer between Professionals

6.9. Elaboration of a Patient Safety Program

6.9.1. Methodology for the Development of a Safety Program
6.9.2. Critical Risk Point Analysis
6.9.3. Evaluation of a Safety Program. Indicators

6.10. Implementation of a Patient Safety Program in a Clinical Unit. Monitoring and Best Practices

6.10.1. Monitoring of a Patient Safety Program
6.10.2. Good Practices in Patient Safety
6.10.3. Evaluation and Improvement Proposals for a Patient Safety Program

Module 7. Organizational Safety

7.1. Patient Safety in Organizations

7.1.1. Fundamentals of Patient Safety
7.1.2. Patient Safety Evolution Over Time
7.1.3. International patient safety models

7.2. Patient Safety Structure in Healthcare Facilities

7.2.1. Patient Safety in the Management Teams
7.2.2. Patient Safety Organizational Chart in Healthcare Facilities
7.2.3. Involvement of the Professionals in Patient Safety

7.3. Patient Safety Training for Professionals

7.3.1. Patient Safety Training of the Health Care Professional
7.3.2. Effective pedagogical techniques in continuing education for health professionals
7.3.3. ICT tools to support Continuing Education
7.3.4. New emerging trends in Continuing Education

7.3.4.1. Clinical simulation in virtual environments
7.3.4.2. Gamification

7.4. Information Security

7.4.1. International legal framework for information security
7.4.2. Fundamental aspects of health information security
7.4.3. Security risk analysis in health information management

7.5. Research and innovation in patient safety

7.5.1. Importance of safety in the field of research and innovation
7.5.2. Ethical considerations in research
7.5.3. Current status of patient safety research

7.6. Active Involvement of Patients and the Public in Patient Safety

7.6.1. Informing patients and citizens about the safety of their health care
7.6.2. Actions to raise awareness and educate patients and citizens on risk prevention in the healthcare system
7.6.3. Resources to promote the active participation of patients in their safety

7.7. Environmental Safety in Healthcare Centers

7.7.1. Environmental Safety in Healthcare Centers
7.7.2. Monitoring and Control of Environmental Biosafety
7.7.3. Prevention techniques and systems

7.8. Occupational Risk Prevention. Safe Work Environments

7.8.1. Occupational hazards in health care workers
7.8.2. Prevention measures to obtain safe working environments

7.8.2.1. Emergency Planning

7.8.3. Occupational stress, mobbing and burnout

7.9. Safety in Sanitary Installations

7.9.1. Differential characteristics of facilities in healthcare facilities
7.9.2. Quality controls of the facilities
7.9.3. International standards on the safety of healthcare facilities

7.10. Cost-Efficiency Analysis of Patient Safety

7.10.1. Need to quantify the cost of adverse events
7.10.2. Costs related to medication errors
7.10.3. Costs related to nosocomial infections
7.10.4. Costs related to errors in the surgical patient

Module 8. Patient Safety in the Surgical Block. High Risk Areas

8.1. ERAS Program (Enhanced Recovery After Surgery Program)

8.1.1. Vision and conceptualization of the ERAS program
8.1.2. ERAS Strategies
8.1.3. ERAS practical application and results

8.2. Project Zero

8.2.1. Background on the development of Zero Projects
8.2.2. Types of Zero Projects
8.2.3. Evolution of infections according to the results obtained in the Zero Projects

8.3. Environmental Biosafety in Controlled Environment Rooms

8.3.1. Environmental biosafety in controlled environments. Contextualization and terminology
8.3.2. Classification of hospital areas
8.3.3. Environmental biosafety microbiological sampling methods

8.4. Safe Operating Rooms

8.4.1. Intraoperative Discipline
8.4.2. Situations requiring indication of mandatory microbiological control
8.4.3. Operating Room Circuits in Pandemic Situations

8.5. Proper Cleaning and Disinfection

8.5.1. Operating Room Cleaning and Disinfection
8.5.2. Surgical area spaces. Frequency of cleaning
8.5.3. Cleaning and disinfection procedures in the surgical area

8.5.3.1. Products and methods

8.6. Application of New Decontaminant Technologies

8.6.1. UV radiation
8.6.2. Hydrogen peroxide
8.6.3. Quarternary ammoniums
8.6.4. Other decontaminants

8.6.4.1. Vaporized ozone system, copper, silver

8.7. Shelf life, preservation and storage of sanitary material

8.7.1. Maintenance of surgical instruments
8.7.2. Transport, conservation and storage of surgical instruments
8.7.3. Quality control of surgical instruments

8.8. Identification. Check List. Laterality Protocol

8.8.1. Safety in surgery
8.8.2. Surgical safety checklist (Check list)
8.8.3. Laterality protocol

8.9. Safe practices in Diagnostic Tests

8.9.1. Diagnostic Validity and Reliability
8.9.2. Safe Practices to Reduce Risks
8.9.3. Risk and failure analysis. Error Investigation

8.10. Safety in the sensitive surgical patient

8.10.1. Patients allergic to latex
8.10.2. Multiple chemical sensitivity (MCS)
8.10.3. Isolation measures in the surgical block

Module 9. Pediatric Patient Safety

9.1. Pediatric Patient Safety

9.1.1. Pediatric Patient Safety
9.1.2. Comprehensive Safe Care
9.1.3. Risk Management. Learning and Continuous Improvement
9.1.4. Active Involvement of the Pediatric Patient and his family

9.2. Pediatric Patient and Research. Monitoring

9.2.1. Peculiarities of research in the pediatric patient
9.2.2. Ethical aspects in pediatric research
9.2.3. Pediatric patient safety research

9.3. Safety in the Hospitalized Pediatric Patient

9.3.1. Adverse events in the hospitalized child
9.3.2. Safety strategies in the hospitalized pediatric patient
9.3.3. How to report an error

9.4. Safety in the Pediatric Surgical Process

9.4.1. Pre-surgical reception. Preoperative safety
9.4.2. Postoperative safety in the pediatric surgical patient
9.4.3. Prevention of postoperative infections

9.5. Anesthetic Safety in Pediatrics

9.5.1. Pediatric Perioperative Safety
9.5.2. Safe Anesthesia in Major Outpatient Surgery
9.5.3. Safe Sedation outside the Operating Room
9.5.4. Pediatric Locoregional Anesthesia

9.6. Pain Management in Pediatrics

9.6.1. Importance of Pain as a constant Fifth
9.6.2. Pain Assessment in Pediatrics
9.6.3. Procedures to reduce pain in the pediatric patient

9.7. Palliative Care in Pediatrics

9.7.1. Home hospitalization in the pediatric palliative care patient
9.7.2. Family and caregiver involvement in pediatric palliative care patient safety
9.7.3. Safe use of medications in pediatric palliative care

9.8. Safety in Neonatology

9.8.1. Differential aspects of the neonatal period
9.8.2. Main Safety Risks in the Neonatal Unit
9.8.3. Safe practices in neonatology

9.9. Safety in Functional and Ambulatory Tests

9.9.1. Patient safety and risk in the setting of assistive testing
9.9.2. Safe practices for the prevention of adverse events
9.9.3. How to deal with an error

9.10. Safety in Ucip

9.10.1. Critical Patient Safety Indicators
9.10.2. Main Causes of the Production of Adverse Events
9.10.3. Safety Culture and Action in the Face of Adverse Events

Module 10. Humanization of Healthcare

10.1. Humanization in Healthcare

10.1.1. Humanization in Healthcare

10.1.1.1. International Regulatory Framework

10.1.2. Starting elements. Steps to Action
10.1.3. Humanization strategic plans

10.2. Patient and Family Well-being and Comfort Management

10.2.1. Patient experience-centered care culture
10.2.2. Infrastructure, resources and technology
10.2.3. Humanizing care tools

10.2.3.1. Personalization of care
10.2.3.2. Privacy
10.2.3.3. Autonomy
10.2.3.4. Shared decision making

10.3. Person-Centered Care Model

10.3.1. Systems of Care. Evolution
10.3.2. PCA model
10.3.3. Professionals New roles and care teams
10.3.4. Support and consensus groups

10.4. Tools to Humanize. Communication Empathy

10.4.1. Values to humanize the healthcare environment
10.4.2. Interpersonal relationships. Holistic and integral care
10.4.3. Communication and Empathy
10.4.4. Measuring the degree of humanization. Control systems

10.5. Humanization of the Intensive Care Unit

10.5.1. How to Humanize an Intensive Care Unit
10.5.2. Staff Care
10.5.3. Patient, Family, Citizenship
10.5.4. Humanization of the Architecture of the Intensive Care Unit

10.6. Humanized Care of the Terminally Ill

10.6.1. Humanization of Health Care at the End of Life
10.6.2. Care at the end of life, at home
10.6.3. Palliative care in the hospital. How to humanize this care

10.7. Management of Professional Well-being

10.7.1. Welfare of professionals

10.7.1.1. Factors that alter the well-being of professionals
10.7.1.2. Disorders present in the alteration of professional well-being
10.7.1.3. Leader and group relationship in the work environment
10.7.1.4. Techniques to improve professional well-being
10.7.1.5. Tools for measuring professional well-being

10.8. Values-based Management Model

10.8.1. Values-based Management
10.8.2. Phases of the Values-based Management Implementation Process

10.8.2.1. Phase 1 Definition of Values
10.8.2.2. Phase II. Communication
10.8.2.3. Phase III. Alignment

10.8.3. Benefits of Management by Values
10.8.4. The Pillars of Value-Based Management in Healthcare Institutions

10.9. Humanization in the Care of Special Patients

10.9.1. International Normative Framework
10.9.2. Recognition of the Personal Autonomy Principle
10.9.3. Strategic lines and humanizing actions

10.9.3.1. Humanized spaces
10.9.3.2. Humanizing actions in consultation and emergency rooms
10.9.3.3. Humanizing actions in hospital admissions
10.9.3.4. Humanizing actions for accompanying and family members

10.9.4. Humanization plan for professionals: Care for the Professional
10.9.5. Models of Humanization Plans and Guidelines

10.10. Impact of Covid-19 on the Humanization of Health Care

10.10.1. Impact and transformation in the organizational and care structure of the health care system
10.10.2. Impact of Covid-19 on communication
10.10.3. More humanized infrastructure. Main strategic lines of action

An academic option focused on the humanization of Health Care and updated on the strategic lines implemented in various organizational structures"