Introduction to the Program

Completing this program will help you to considerably improve your level of English, being able to engage in telephone or online conversations within your daily work environment”

curso ingles telefonico online ambito laboral

Being able to hold conversations in English is what all students are looking for when they start learning the language, and even more if they need it to improve their professional development. In most cases is easier to improve other skills, such as reading comprehension, rather than oral expression and interaction. For this reason, many are looking for specific programs to improve this skill and achieve specific knowledge of the language that they can use in their daily practice. Taking into account the difficulties encountered by professionals when trying to hold conversations in English, especially when they are not conducted face-to-face and can rely on non-verbal language, TECH has devised this comprehensive academic program.

In this way, this Postgraduate certificate in Telephone and Online English in the Workplace includes all the relevant aspects that a student should know in this area to improve their oral expression at work. Additionally, with the advantage of being developed by a team of native teachers and university professors with extensive experience who know perfectly the best way to learn a language and, to do so, they propose the implementation of multiple practical exercises and interactive lessons.

A program that understands the needs of the students and works the language through a practical approach, based on market needs and focusing on the best educational methodology. Moreover, is offered in a 100% online format, which gives students the opportunity to manage their study time themselves, being able to balance this task with the rest of their daily obligations. 

Handling customer complaints is a fundamental task in many jobs. With this program you will be able to improve your level of English so that you can carry out these types of transactions over the phone or online" 

This Postgraduate certificate in Telephone and Online English in the Workplace contains the most complete and up-to-date educational program. Its most notable features are:

  • Practical case studies presented by English teachers
  • The graphic, schematic, and practical contents with which they are created provide scientific and practical information on the disciplines that are essential for professional practice
  • Practical exercises where the self-assessment process can be carried out to improve learning
  • Special emphasis on innovative methodologies for teaching languages
  • Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
  • Access to content from any fixed or portable device with an Internet connection

Thanks to this program, you will be able to develop specific skills that will allow you to hold simple conversations in English” 

Its teaching staff includes native English teachers, who bring to this program the experience of their work, as well as recognized specialists from leading societies and prestigious universities.

Its multimedia content, developed with the latest educational technology, will provide professionals with situated and contextualized learning, that is, a simulated environment that will provide immersive study set up to train them in real-life situations.

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise throughout the program. For this purpose, the student will be assisted by an innovative interactive video system created by renowned and experienced experts. 

Enroll in this Postgraduate certificate and gain access to a multitude of theoretical and practical resources to improve your conversational English"

diplomado ingles telefonico online ambito laboral

A team of native teachers will teach you the keys to successfully complete your business conversations in English"

Why study at TECH?

TECH is the world’s largest online university. With an impressive catalog of more than 14,000 university programs available in 11 languages, it is positioned as a leader in employability, with a 99% job placement rate. In addition, it relies on an enormous faculty of more than 6,000 professors of the highest international renown.  

estudiar tech TECH

Study at the world's largest online university and guarantee your professional success. The future starts at TECH” 

 

The world’s best online university according to FORBES 

The prestigious Forbes magazine, specialized in business and finance, has highlighted TECH as “the world's best online university” This is what they have recently stated in an article in their digital edition in which they echo the success story of this institution, “thanks to the academic offer it provides, the selection of its teaching staff, and an innovative learning method aimed at educating the professionals of the future” 

A revolutionary study method, a cutting-edge faculty and a practical focus: the key to TECH's success.

The most complete study plans on the university scene 

TECH offers the most complete study plans on the university scene, with syllabuses that cover fundamental concepts and, at the same time, the main scientific advances in their specific scientific areas. In addition, these programs are continuously being updated to guarantee students the academic vanguard and the most in-demand professional skills. In this way, the university's qualifications provide its graduates with a significant advantage to propel their careers to success. 

TECH offers the most comprehensive and intensive study plans on the current university scene.

A world-class teaching staff  

TECH's teaching staff is made up of more than 6,000 professors with the highest international recognition. Professors, researchers and top executives of multinational companies, including Isaiah Covington, performance coach of the Boston Celtics; Magda Romanska, principal investigator at Harvard MetaLAB; Ignacio Wistumba, chairman of the department of translational molecular pathology at MD Anderson Cancer Center; and D.W. Pine, creative director of TIME magazine, among others. 

Internationally renowned experts, specialized in different branches of Health, Technology, Communication and Business, form part of the TECH faculty.

A unique learning method 

TECH is the first university to use Relearning in all its programs. It is the best online learning methodology, accredited with international teaching quality certifications, provided by prestigious educational agencies. In addition, this disruptive educational model is complemented with the “Case Method”, thereby setting up a unique online teaching strategy. Innovative teaching resources are also implemented, including detailed videos, infographics and interactive summaries. 

TECH combines Relearning and the Case Method in all its university programs to guarantee excellent theoretical and practical learning, studying whenever and wherever you want.

The world's largest online university 

TECH is the world’s largest online university. We are the largest educational institution, with the best and widest online educational catalog, one hundred percent online and covering the vast majority of areas of knowledge. We offer a large selection of our own degrees and accredited online undergraduate and postgraduate degrees. In total, more than 14,000 university degrees, in eleven different languages, make us the largest educational largest in the world. 

TECH has the world's most extensive catalog of academic and official programs, available in more than 11 languages.

Google Premier Partner 

The American technology giant has awarded TECH the Google Google Premier Partner badge. This award, which is only available to 3% of the world's companies, highlights the efficient, flexible and tailored experience that this university provides to students. The recognition as a Google Premier Partner not only accredits the maximum rigor, performance and investment in TECH's digital infrastructures, but also places this university as one of the world's leading technology companies. 

Google has positioned TECH in the top 3% of the world's most important technology companies by awarding it its Google Premier Partner badge.

The official online university of the NBA 

TECH is the official online university of the NBA. Thanks to our agreement with the biggest league in basketball, we offer our students exclusive university programs, as well as a wide variety of educational resources focused on the business of the league and other areas of the sports industry. Each program is made up of a uniquely designed syllabus and features exceptional guest hosts: professionals with a distinguished sports background who will offer their expertise on the most relevant topics. 

TECH has been selected by the NBA, the world's top basketball league, as its official online university.

The top-rated university by its students 

Students have positioned TECH as the world's top-rated university on the main review websites, with a highest rating of 4.9 out of 5, obtained from more than 1,000 reviews. These results consolidate TECH as the benchmark university institution at an international level, reflecting the excellence and positive impact of its educational model.” reflecting the excellence and positive impact of its educational model.” 

TECH is the world’s top-rated university by its students.

Leaders in employability 

TECH has managed to become the leading university in employability. 99% of its students obtain jobs in the academic field they have studied, within one year of completing any of the university's programs. A similar number achieve immediate career enhancement. All this thanks to a study methodology that bases its effectiveness on the acquisition of practical skills, which are absolutely necessary for professional development. 

99% of TECH graduates find a job within a year of completing their studies.

Postgraduate Certificate in Telephone and Online English in the Workplace

.

Are you ready to enhance your communication skills and stand out in the working world? We present you our Postgraduate Certificate in Telephone and Online English of The Language School of TECH Global University. Our online modality allows you to study from the comfort of your home, adapting to your schedule and needs. During the program, you will be immersed in real situations of business communication in English, addressing topics such as customer service, business negotiations, effective presentations and much more. With practical exercises and simulations, you will develop the language skills necessary to function in an international work environment. Are you ready to take on new challenges? Our team of highly qualified and experienced teachers will guide you through the entire learning process. Each one of them is committed to providing you with quality specialization, based on up-to-date methodologies and state-of-the-art pedagogical resources. At TECH, we are proud to have top-notch professionals who care about your success and are with you every step of the way.

Prepare yourself to open doors in national and international companies!

.

Also, at the end of the program, you will receive a certificate endorsed by TECH Global University, internationally recognized for its academic excellence. This document will be your letter of introduction, demonstrating to employers and potential clients your command of English in work contexts. Likewise, you will have acquired the necessary skills to perform confidently in telephone and online situations in the professional environment. From making and receiving calls fluently to writing effective emails, you will become an expert in business communication in English. Can you imagine the competitive advantage this will give you in the globalized job market? Studying at TECH Global University gives you an incredible opportunity for professional growth, you will have the chance to work in international relations, tourism, foreign trade or international customer service.With the Postgraduate Certificate in Telephone and Online English, you will be ready to face those challenges!Don't waste any more time and take advantage of this unique opportunity to boost your career.Job success in the globalized world awaits you!