University certificate
The world's largest faculty of education”
Introduction to the Program
Professional Classroom Mediation and Conflict Resolution skills are essential in any educational institution"

This program offers students an integral view of resolving classroom conflicts alongside successful models of approach, providing tools, experiences and advances that have been made in the sector and have been approved for this program by a specialized teaching faculty, all of them practising professionals. Each student will learn from the faculty's professional experience as well as evidence-based pedagogy, which will make their learning process even more effective and detailed.
Successful mediators possess skills that teachers can also develop and be of service to their institution as an intermediary between the students and the school; the educator’s intention would be to encourage and facilitate this process so that students can achieve their objectives. The role of the mediator in the education system is emerging as a skill that can improve the relationship between teachers and students, and result in a more harmonious atmosphere for everyone.
When introducing a new set of values to an educational system it is important that it be inclusive in nature, based on a biopsychosocial model that values diversity and is aimed at including the entire educational community as a whole.
Teachers from all stages of the educational process, as well as other professionals from, for example, the social health service, must become familiar with the characteristics of these students, be capable of identifying their needs, and should have the knowledge and necessary tools to intervene at a personal, socio-familial and, above all, educational level.
This Professional master’s degree is a pathway to achieving vital training and is directed mainly at kindergarten, primary, secondary and post-compulsory education teachers. This program provides the skills that will allow teachers to manage situations of conflict in the classroom as well as making them aware of the importance of diversity in the educational arena, creating diversity awareness plans and educational projects as well as mediation strategies which they can introduce in their schools.
A highly informative Professional master’s degree that will propel you to new levels of competitivity in the job market"
This Professional master’s degree in Classroom Mediation and Conflict Resolution contains the most complete and up-to-date educational program on the market. The most important features include:
- The latest online teaching software and technology
- Intensely visual teaching system, supported by graphic and schematic contents, easy to assimilate and understand
- Practical cases presented by practising experts
- State-of-the-art interactive video systems
- Teaching supported by telepractice
- Continuous updating and recycling systems
- Autonomous learning: full compatibility with other occupations
- Practical exercises for self-evaluation and learning verification
- Support groups and educational synergies: questions to the expert, debate and knowledge forums
- Communication with the teacher and individual reflection work
- Access to contents from any fixed or portable device with an internet connection
- Supplementary documentation databases are permanently available, even after the program
A contextualized and authentic learning experience that will allow you to put your learning into practice through the acquisition of new skills and competencies"
TECH's teaching staff includes professionals from the field of Classroom Mediation and Conflict Resolution, who bring their work experience to this training program, as well as renowned specialists belonging to leading societies and prestigious universities.
TECH's multimedia content, developed with the latest educational technology, will provide the professional with situational and contextual learning, i.e., a simulated environment that will provide immersive training for real situations.
This program is designed around Problem-Based Learning, whereby educators must try to solve the different professional practice situations that arise throughout the program. For this, the educator will be assisted by an innovative interactive video system developed by recognized experts in the field of Classroom Mediation and Conflict Resolution, who have extensive teaching experience.
Learn to make the classroom a place of development and growth by managing different contingencies skilfully and successfully"

A practical and realistic program that will provide you with the tools you require to help your students, their families and the staff at school move on from conflicts in a positive way"
Why study at TECH?
TECH is the world’s largest online university. With an impressive catalog of more than 14,000 university programs available in 11 languages, it is positioned as a leader in employability, with a 99% job placement rate. In addition, it relies on an enormous faculty of more than 6,000 professors of the highest international renown.

Study at the world's largest online university and guarantee your professional success. The future starts at TECH”
The world’s best online university according to FORBES
The prestigious Forbes magazine, specialized in business and finance, has highlighted TECH as “the world's best online university” This is what they have recently stated in an article in their digital edition in which they echo the success story of this institution, “thanks to the academic offer it provides, the selection of its teaching staff, and an innovative learning method aimed at educating the professionals of the future”
A revolutionary study method, a cutting-edge faculty and a practical focus: the key to TECH's success.
The most complete study plans on the university scene
TECH offers the most complete study plans on the university scene, with syllabuses that cover fundamental concepts and, at the same time, the main scientific advances in their specific scientific areas. In addition, these programs are continuously being updated to guarantee students the academic vanguard and the most in-demand professional skills. In this way, the university's qualifications provide its graduates with a significant advantage to propel their careers to success.
TECH offers the most comprehensive and intensive study plans on the current university scene.
A world-class teaching staff
TECH's teaching staff is made up of more than 6,000 professors with the highest international recognition. Professors, researchers and top executives of multinational companies, including Isaiah Covington, performance coach of the Boston Celtics; Magda Romanska, principal investigator at Harvard MetaLAB; Ignacio Wistumba, chairman of the department of translational molecular pathology at MD Anderson Cancer Center; and D.W. Pine, creative director of TIME magazine, among others.
Internationally renowned experts, specialized in different branches of Health, Technology, Communication and Business, form part of the TECH faculty.
A unique learning method
TECH is the first university to use Relearning in all its programs. It is the best online learning methodology, accredited with international teaching quality certifications, provided by prestigious educational agencies. In addition, this disruptive educational model is complemented with the “Case Method”, thereby setting up a unique online teaching strategy. Innovative teaching resources are also implemented, including detailed videos, infographics and interactive summaries.
TECH combines Relearning and the Case Method in all its university programs to guarantee excellent theoretical and practical learning, studying whenever and wherever you want.
The world's largest online university
TECH is the world’s largest online university. We are the largest educational institution, with the best and widest online educational catalog, one hundred percent online and covering the vast majority of areas of knowledge. We offer a large selection of our own degrees and accredited online undergraduate and postgraduate degrees. In total, more than 14,000 university degrees, in eleven different languages, make us the largest educational largest in the world.
TECH has the world's most extensive catalog of academic and official programs, available in more than 11 languages.
Google Premier Partner
The American technology giant has awarded TECH the Google Google Premier Partner badge. This award, which is only available to 3% of the world's companies, highlights the efficient, flexible and tailored experience that this university provides to students. The recognition as a Google Premier Partner not only accredits the maximum rigor, performance and investment in TECH's digital infrastructures, but also places this university as one of the world's leading technology companies.
Google has positioned TECH in the top 3% of the world's most important technology companies by awarding it its Google Premier Partner badge.
The official online university of the NBA
TECH is the official online university of the NBA. Thanks to our agreement with the biggest league in basketball, we offer our students exclusive university programs, as well as a wide variety of educational resources focused on the business of the league and other areas of the sports industry. Each program is made up of a uniquely designed syllabus and features exceptional guest hosts: professionals with a distinguished sports background who will offer their expertise on the most relevant topics.
TECH has been selected by the NBA, the world's top basketball league, as its official online university.
The top-rated university by its students
Students have positioned TECH as the world's top-rated university on the main review websites, with a highest rating of 4.9 out of 5, obtained from more than 1,000 reviews. These results consolidate TECH as the benchmark university institution at an international level, reflecting the excellence and positive impact of its educational model.” reflecting the excellence and positive impact of its educational model.”
TECH is the world’s top-rated university by its students.
Leaders in employability
TECH has managed to become the leading university in employability. 99% of its students obtain jobs in the academic field they have studied, within one year of completing any of the university's programs. A similar number achieve immediate career enhancement. All this thanks to a study methodology that bases its effectiveness on the acquisition of practical skills, which are absolutely necessary for professional development.
99% of TECH graduates find a job within a year of completing their studies.
Professional Master's Degree in Classroom Mediation and Conflict Resolution
The school environment agglomerates a vast set of factors (personal, structural, environmental, among others) that facilitate or hinder the daily coexistence among the educational community. The intervention of such factors makes teaching and pedagogical practice more complex, as specific tools are required to guarantee a serene learning space and to manage conflict situations. The Professional Master's Degree in Classroom Mediation and Conflict Resolution designed by TECH, aims to renew the knowledge of professionals in education, through the exposure of content related to the management of emotional flows and interrelationships present in educational processes. The contents of the program offer a complete vision of the phases of conflicts generated in the classroom, as well as the possible ways of resolution, through analysis and choice of different educational styles. From these, teachers will acquire the mediator's own skills, with which they will be able to cultivate in their students, a range of relational skills that, in turn, will allow them to build and rebuild a climate of understanding after each conflict.
Professional Master's Degree in Classroom Mediation and Conflict Resolution
To appease and solve the confrontations that occur in the classroom, it is essential to have skills that ensure the restoration of the parties involved and their respective re-integration into the school environment in a climate of peaceful coexistence. At TECH, this Professional Master's Degree has been created to guide teachers in the detection of behavioral and family difficulties in their students, as well as in the use of intervention mechanisms aimed at controlling intolerant or violent behavior and mitigating the impact of conflict in the classroom. With this master's degree, the teacher will simultaneously strengthen the ability to guide the emotional response of students involved in the conflict and to promote habits that avoid coexistence problems. All these tools will be equally useful in the creation and design of comprehensive mediation plans in schools.