Acquire the personal and professional tools you need to intervene in conflictive situations, and help classrooms thrive and grow emotionally and personally"

This program offers a comprehensive view of classroom conflict resolution. An intensive study of the tools that teachers can apply to facilitate an appropriate classroom environment, through the review of real-life situations. It offers an integral vision of classroom conflict resolution, as well as of successful approach models, and provides tools, experiences and advances in the area that have been approved by a specialized teaching faculty, all of them practising professionals. Teachers will learn, based on professional experience and an approach centered on evidence-based educational practice.

The skills that a mediator possesses are the same skills that the teacher must cultivate, in order to serve as a vehicle between the student and the learning process. The teacher’s intention should be to encourage and facilitate this process, in order for students to achieve their objectives. Mediation in the educational system is an emerging element that strengthens communicative development and support systems among teachers and students, and which brings improved academic learning and balanced human growth by contemplating the relationships established in that environment.

The perspective of a modern educational paradigm must be inclusive, and also based on a biopsychosocial model that contemplates attention to diversity from a comprehensive approach which is aimed at the entire educational community. Teachers at all educational stages, as well as other professionals in both the educational and socio-health fields, need to know the characteristics of different students, how to identify their needs, and possess the knowledge and tools that will allow them to intervene at a personal, socio-familial and, above all, educational level.

With this program, teachers will acquire skills with which to manage classroom conflict and diversity in the educational context, and adjust attention to diversity and educational projects in their schools, while it will also enable them to create mediation plans for these centers. 

A highly specialized postgraduate diploma that will propel you to an optimum level of competitiveness in teaching"

This postgraduate diploma in Classroom Manipulation, Roles and Conflict offers the characteristics of a high-level teaching program which uses the latest educational technology. These are some of its most notable features:

• The latest technology in online teaching software
• A highly visual teaching system, supported by graphic and schematic contents that are easy to assimilate and understand
• Practical cases presented by practising experts
• State-of-the-art interactive video systems
  Teaching supported by telepractice
• Continuous updating and recycling systems
• Autonomous learning: full compatibility with other occupations
• Practical exercises for self-evaluation and learning verification
• Support groups and educational synergies: questions to the expert, debate and knowledge forums
• Communication with the teacher and individual reflection work  
• Access to contents from any fixed or portable device with an internet connection
• Supplementary documentation databases are permanently available, even after the program

Theory is simply not enough: we will give you the ‘know-how’ to act through practical and competent means”

Our teaching staff is made up of working professionals. In this way, TECH fulfils its objectives in providing students with education that is up to date. A multidisciplinary and specialized teaching faculty with extensive experienced in different environments, who will develop theoretical knowledge in an efficient way, and, above all, bring practical knowledge derived from their own experience to the course: one of the differential qualities of this program.

This mastery of the subject is complemented by the effectiveness of the methodological design of this postgraduate diploma. Developed by a multidisciplinary team of e-Learning experts, it integrates the latest advances in educational technology. This way, you will be able to study with a range of comfortable and versatile multimedia tools that will give you the operability you need to fulfil the program.

The design of this program is based on Problem-Based Learning: an approach that views learning as a highly practical process. To achieve this remotely, we use telepractice: with the help of an innovative interactive video system and a Learning from an Expert approach, you will be able to acquire knowledge as if you were dealing with the situation you are learning about. 

A concept that will make it possible to integrate and fix learning in a more realistic and permanent way.

A contextualized and authentic learning experience that will allow you to put your learning into practice through new skills and abilities"

Learn to make the classroom a place of development and growth, by managing different contingencies skilfully and successfully"

Throughout this postgraduate diploma, you will be able to follow a comprehensive path that will enable you to accomplish your objectives progressively and consistently. The purpose of this program is to make goals attainable, while also maintaining a high level of motivation to encourage growth and improvement from start to finish. 

You will learn to turn conflictive situations into a growth opportunity for the whole group"

General Objectives

• Identify students with characteristics that are compatible with behavioral and/or family difficulties and that may need mediation
• Use main evaluation instruments and specific criteria to complete the process of identifying specific educational needs that arise as a result of educational variability, and which may present behavioral problems
• Manage techniques and strategies employed in educational intervention, and for orienting responses to different situations in which behavioral problems emerge in the classroom
• Manage conflictive situations and maladaptive behavior in the classroom, and collaborate or promote integral programs and mediation plans within educational projects
• Value the active role of teachers in conflict resolution and mediation in the educational context
• Encourage habits and behaviors that promote coexistence at school
• Sensitise students about their active role and involvement in the recognition, avoidance and control of coexistence conflicts in educational centers 
• Identify and confront problems that lead to intolerance and violence

Specific Objectives

Module 1. Validate Emotions and Discover Basic Emotions

• Become aware of how my internal motivations govern my way of being and behaving in the classroom
• Become aware of how my past, influences my day-to-day. The backpack
• Learn to name what I need
• Learn to communicate what I need

Module 2. Power Struggles Are a Maze

• Learn to identify my manipulative behaviors of the environment
• Learn to identify power struggle
• Identify roles involved in power struggle
• Lear how to get out of power struggles

Module 3. Conflict phases

• Acknowledge the phases of a conflict
• Learn to set up phase transition aids

Module 4. Dramatic Play: Role-Training in Conflict Resolution

• Learn the different ways to participate in a conflict
• Learn to arbitrate and cooperate in conflicts

Enhance your personal abilities in conflictive situations and reach a level of confidence that will allow you to grow in teaching environments"