Use dialogue as an instrument to repair verbal conflicts” 

Communication has proven to be one of the most effective methods for problem solving, which is why it has been implemented in the school environment for several years. However, new techniques and strategies have emerged that require updating on the part of the educator, whose operation is based on the conceptualization of the conflict, its cause and consequences. In the same way, these practices contribute to inclusion, acceptance of diversity and the reduction of a hostile climate. 

In response to all these needs, TECH has created this university program, full of audiovisual resources and with the Relearning methodology, based on experiential learning, assuming real and simulation cases and leaving behind the long hours of reading and memorization. Therefore,the professionals will acquire new competencies through a dynamic teaching model and will implement specific qualities of a school mediator in their practice. 

This training stands out for its 100% online format, which facilitates its development through any device with an Internet connection. Therefore, the professionals who wish to enroll in it will not have to go to face-to-face centers or attend multiple sessions, and will be able to combine their educational work with the updating of their knowledge. 

Delve into the latest pedagogical strategies for conflict resolution among troubled students" 

This postgraduate certificate in School Mediationas a Tool for Inclusion contains the most complete and up-to-date educational program on the market. The most important features include:

• The development of practical cases presented by experts in School Mediation as a Tool for Inclusion
• The graphic, schematic, and practical contents with which they are created, provide practical information on the disciplines that are essential for professional practice 
• Practical exercises where self-assessment can be used to improve learning
• Its special emphasis on innovative methodologies 
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments 
• Content that is accessible from any fixed or portable device with an Internet connection 

You will have at your disposal a teaching staff highly committed to your professional growth”

The program's teaching staff includes professionals from the sector who bring to this training the experience of their work, as well as recognized specialists from prestigious reference societies and universities. 

Its multimedia content, developed with the latest educational technology, will provide the professionals with situated and contextual learning, i.e., a simulated environment that will provide an immersive education programmed to learn in real situations. 

The design of this program focuses on Problem Based Learning, by means of which the professionals must try to solve the different situations of professional practice that arise throughout the academic course. For this purpose, the students will be assisted by an innovative interactive video system created by renowned experts. 

This postgraduate certificate allows you to combine your daily routine with the acquisition of new knowledge"

Once you have completed this program, you will be able to respond to the main causes of conflict in the classroom"

TECH has proposed a series of general and specific objectives based on each of the topics of thepostgraduate certificate. Therefore, as the professionals advance in the program, they will acquire new skills aimed at improving the classroom environment through mediation. This will not only have an impact on the students' performance, but will also reduce the cases of educational exclusion among children and young people.

Get up to date with the latest developments in school mediation through this 100% online program"

General Objectives

• Enable the student to teach in situations of risk of exclusion
• Define the main characteristics of inclusive education
• Manage techniques and strategies to deal with the diversity of students, and with the educational community: families and the community 
• Analyze the role of teachers and families in the context of inclusive education
• Interpret all the elements and aspects concerning teacher preparation in the inclusive school
• Develop in students the capacity to elaborate their own methodology and work system 
• Internalize the typology of students who are at risk and socially excluded, and how the educational system should respond to them
• Describe the functioning of the child and youth protection system
• Study the different types of protection measures and their treatment in the school environment
• Analyze situations of child abuse and the protocols for action by the psychology professional
• Identify the stages of development from birth to adolescence; achieving that students have their own judgment to establish the effects that cognitive, communicative, motor and emotional processes have on child development
• Detect risk factors of different nature that may alter development throughout the life cycle
• Describe the general circumstances of the students under guardianship and how these may affect their educational environment 
• Learn how to respond to students under guardianship and their families in the school environment
• Apply mediation as a pedagogical tool for conflict resolution and harmonization of the educational community 

Specific Objectives

• Analyze the conflicts that occur in the educational environment 
• Study the conceptualization of school mediation 
• Define the steps to follow for an adequate implementation of mediation 
• Delve into the pedagogical value of school mediation 
• Acquire skills for the implementation of mediation 
• Establish the appropriate space for the implementation of mediation in the classroom 

Find through communication an agreement that benefits both students to end the conflict initiated"