With this Internship Program you will learn the tasks of the director of a Veterinary Center and you will do it in situ, for 3 weeks in a prestigious center next to the best experts"

Veterinary medicine plays a fundamental role in society. The prevention of diseases in domestic or wild animals is necessary and increasingly taken into account by the population. Therefore, it is essential to put it at the service of the community and to create spaces that provide optimal conditions is the task of the professionals in charge of establishing guidelines in veterinary centers.

For this reason, it is not enough to have business management skills, the director of the veterinary center must be involved with a new management model. Social responsibility is here to stay and business ethics in this type of business is essential. In addition, knowing how to create a business plan according to the resources available to the center and the annual projections is another of the main tasks, as well as measuring the results of each of the actions established to evaluate the performance of the strategy.

In this sense, TECH at the forefront of education has developed a program where the veterinary specialist will be able to access an animal health care center, directly and in person, to learn about the management of its administration.  

This will be done in about 120 hours of practice, where you will perform activities typical of the MBA in Veterinary Center Management and Administration with a tutor who will guide you at all times. You will closely verify the new economic and organizational challenges faced by this type of company. The management of personnel, finances, innovation through new technologies, marketing and communication. You will develop your leadership skills, analyze the production processes and the use of resources, as well as the legal and administrative aspects of veterinary centers.

A unique training experience, key and decisive to boost your professional development"

The Internship Program in MBA in Veterinary Center Management and Administration consists of a practical stay of 3 weeks in a prestigious national or international veterinary center. It consists of practical training with an assistant veterinary specialist. This stay will allow the students to to know how to use a of veterinary clinic with a professional team of reference in the field, applying the most innovative procedures of last generation.

In this training proposal, completely practical in nature, the activities are aimed at developing and perfecting the skills necessary for the provision of veterinary care in areas and conditions that require a high level of qualification, and are oriented to the specific training for the exercise of the activity, in an environment of safety and high professional performance.

It is undoubtedly an opportunity to learn by working alongside real professionals in MBA in Veterinary Center Management and Administration. An ideal teaching scenario for this innovative experience in the improvement of professional veterinary competencies for the 21st century.

Practical teaching will be carried out with the active participation of the student performing the activities and procedures of each area of competence (learning to learn and learning to do), with the accompaniment and guidance of teachers and other training partners that facilitate teamwork and multidisciplinary integration as transversal competencies for the practice management of of Veterinary Centers (learning to be and learning to relate).

The procedures described below will form the basis of the practical part of the training, and their implementation is subject to both the suitability of the patients and the availability of the center and its workload, with the proposed activities being as follows:

Business Plan Applied to Veterinarian Centers

• Perform an internal analysis of a veterinary center: facilities and equipment, personnel, income/expenses, clients, prices, services, communication with clients, training, suppliers and competition
• Propose a SWOT and CAME analysis applied to veterinary centers
• Participate in the monitoring of the control plan and the business plan of a veterinary practice
• Verify the application of digital health in the veterinary sector
• Perform the analysis of uncertainty time, time to change and market trends
• Evaluate the contingency plan applied to the business plan of a veterinary practice

Business Strategy and Innovation in Veterinary Centers

• Designing the value proposition for the veterinary center's customers
• Manage warehouse stock in a veterinary practice
• Determine the break-even point and generate the sales ratio test in a veterinary practice
• Verify the costs of services in a veterinary center in terms of technological investment
• Participate in cash flow control and budget management in a veterinary practice
• Analyze the financial scorecard applied to veterinary centers
• Research for Continuous Improvement in the Business Strategy of Veterinary Centers 

Marketing applied in veterinary centers

• Propose a model of communication and customer service and advertising in the veterinary center.

• Improve Merchandising and cross-selling in veterinary centers.
• Propose new digital marketing strategies used in the veterinary center
• Examine customer segmentation and characterization in a veterinary practice
• Evaluate customer experience (CX) and user experience (UX) in veterinary centers
• Handle customer loyalty tools for veterinary center customers
• Evaluate telephone communication with veterinary center customers

Leadership and Management Skills Applied in Veterinary Centers

• Practice management and leadership skills essential in a veterinary center manager and/or owner
• Controlling the time management of a veterinary center manager
• Verify the Strategic Planning of the Staff of a Veterinary Center
• Perform job analysis and job descriptions
• Designing internal communication proposals in a veterinary center
• Participate in the process of evaluation, retention and remuneration of the performance of the employees of a veterinary center

Production processes in veterinary centers

• Evaluate business productivity in the veterinary health center sector
• Analyze the business management model applied to the veterinary health center industry
• Use tools for lean implementation applied to veterinary centers
• Verify the data protection systems in a veterinary practice
• Examine civil liability in the exercise of activity in veterinary health care centers
• Verify the management of purchases, debts and unpaid debts in the veterinary center

Receive specialized education in an institution that can offer you all these possibilities, with an innovative academic program and a human team that will help you develop your full potential"