Receive calls from London or New York with total naturalness: get it with this University Course"

Why Study at TECH?

TECH is the world's largest 100% online business school. It is an elite business school, with a model based on the highest academic standards. A world-class center for intensive managerial skills education.   

TECH is a university at the forefront of technology, and puts all its resources at the student's disposal to help them achieve entrepreneurial success"

At TECH Global University

Innovation

The university offers an online learning model that balances the latest educational technology with the most rigorous teaching methods. A unique method with the highest international recognition that will provide students with the keys to develop in a rapidly-evolving world, where innovation must be every entrepreneur’s focus.

"Microsoft Europe Success Story", for integrating the innovative, interactive multi-video system. 

The Highest Standards

Admissions criteria at TECH are not economic. Students don't need to make a large investment to study at this university. However, in order to obtain a qualification from TECH, the student's intelligence and ability will be tested to their limits. The institution's academic standards are exceptionally high...  

95% of TECH students successfully complete their studies.

Networking

Professionals from countries all over the world attend TECH, allowing students to establish a large network of contacts that may prove useful to them in the future.  

100,000+ executives prepared each year, 200+ different nationalities.

Empowerment

Students will grow hand in hand with the best companies and highly regarded and influential professionals. TECH has developed strategic partnerships and a valuable network of contacts with major economic players in 7 continents.  

500+ collaborative agreements with leading companies.

Talent

This program is a unique initiative to allow students to showcase their talent in the business world. An opportunity that will allow them to voice their concerns and share their business vision. 

After completing this program, TECH helps students show the world their talent.

Multicultural Context

While studying at TECH, students will enjoy a unique experience. Study in a multicultural context. In a program with a global vision, through which students can learn about the operating methods in different parts of the world, and gather the latest information that best adapts to their business idea.

TECH students represent more than 200 different nationalities.  

Learn with the best

In the classroom, TECH’s teaching staff discuss how they have achieved success in their companies, working in a real, lively, and dynamic context. Teachers who are fully committed to offering a quality specialization that will allow students to advance in their career and stand out in the business world. 

Teachers representing 20 different nationalities. 

TECH strives for excellence and, to this end, boasts a series of characteristics that make this university unique:   

Analysis

TECH explores the student’s critical side, their ability to question things, their problem-solving skills, as well as their interpersonal skills.  

Academic Excellence

TECH offers students the best online learning methodology. The university combines the Relearning method (postgraduate learning methodology with the best international valuation) with the Case Study. Tradition and vanguard in a difficult balance, and in the context of the most demanding educational itinerary. 

TECH is the world’s largest online university. It currently boasts a portfolio of more than 10,000 university postgraduate programs. And in today's new economy, volume + technology = a ground-breaking price. This way, TECH ensures that studying is not as expensive for students as it would be at another university.   

At TECH, you will have access to the most rigorous and up-to-date case analyses in academia” 

This Diploma in Advanced Telephone and Online English in the Workplace consists of 1 module, divided into 10 topics, which will explain issues related to the identification and adaptation to different registers and register changes that can occur in an English conversation, and also related to the detailed telephone vocabulary, the use of Phrasal Verbs in this type of dialogue or immediate and fluent responses to different common questions in the business world.

These are the contents you are looking for. Don't wait any longer and enroll"

Syllabus

Over the last 20 years, the Internet and the digital environment have become increasingly popular and have become the most common form of communication in different environments such as the corporate and business environments. And through these channels, calls and video calls have become essential.

Being able to establish online conversations in managerial environments can be a complex task, since it is necessary to master certain registers specific to this field that can make things easier when it comes to making contacts or negotiations. And the matter becomes more complicated when it has to be done in advanced English, 
at the level of the large companies in each sector.

Therefore, this Diploma in Advanced Telephone and Online English in the Workplace provides students with all the necessary tools to be able to adequately manage telephone conversations and video calls in the business and work environment. 

This program is developed over a period of 6 weeks and is composed of of 1 module: 

Module 1. Formality and forms of expression in person, on the phone and online

A unique, key, and decisive educational experience to boost your professional development and make the definitive leap"

Where, When and How is it Taught?

TECH offers the possibility of developing this Postgraduate certificate in Advanced Telephone and Online English in the Workplace completely online. Over the course of 6 weeks, you will be able to access all the contents of this program at any time, allowing you to self-manage your study time.

Module 1. Formality and forms of expression in person, on the phone and online

1.1. Differences in Register and Tone in a Complex Direct Contact
1.2. Differences in Register and Tone in an Extended Telephone Contact
1.3. Detailed Vocabulary on the Telephone
1.4. Phrasal Verbs on the Telephone
1.5. Differences in Register and Tone in a Large Online Contact
1.6. Vocabulary in Extensive Online Contact
1.7. Phrasal verbs online
1.8. Answering Complex and Detailed Complaints in Direct Contact
1.9. Answering Complex and Detailed Complaints in Phone Contact
1.10. Answering Complex Complaints in Online Contact

Communicate orally in advanced English with managers and professionals through online channels"