Dentists who wish to open their own dental clinics must have extensive knowledge of business management in order to make their businesses successful"  

The growing number of dental graduates and the increase in the number of dental clinics that have been emerging in recent years has made the clinical-dental sector one of the most competitive markets in existence today. In this context, it is essential that professionals in this field are trained in the direction and management of this type of business, and must focus on learning the skills of business management and team management that will ensure the success of their company.

At the end of their university studies, dentists will have acquired the necessary skills and competencies to diagnose and treat different oral pathologies, as well as to advise their clients on proper oral health. However, business management studies are very limited in dental schools.

For this reason, TECH has designed this Advances Advanced master’s degree that combines the best of an MBA with the most complete specialization in management and direction of dental clinics. In this way, at the end of their dental studies, professionals can continue with this specialization that will lead them to the business success of their dental clinics, so that they can turn their business into competitive and quality centers.

Throughout this specialization, the student will learn all of the current approaches to the different challenges posed by their profession. A high-level step that will become a process of improvement, not only on a professional level, but also on a personal level. Additionally, at TECH we have a social commitment: to help highly qualified professionals to specialize and to develop their personal, social and professional skills throughout the course of their studies. 
We will not only take the student through the theoretical knowledge, but we will introduce them to another way of studying and learning, one which is simpler, more organic, and efficient. TECH will work to keep you motivated and to create in you a passion for learning. And we will push you to think and develop critical thinking. 

This Advanced master’s degree is designed to give you access to the specific knowledge of this discipline in an intensive and practical way. A great value for any professional. Furthermore, as it is a 100% online specialization, the student decides where and when to study. Without the restrictions of fixed timetables or having to move between classrooms, this course can be combined with work and family life.

A high level scientific training program, supported by advanced technological development and the teaching experience of the best professionals"   

This Advanced master’s degree in Advanced master’s degree , contains the most complete and up-to-date academic program on the university scene. The most important features include:

• The latest technology in e-learning software   
• Intensely visual teaching system, supported by graphic and schematic contents that are easy to assimilate and understand
• The development of practical case studies presented by practising experts   
• State-of-the-art interactive video syste ms   
• Teaching supported by telepractice
• Continuous updating and recycling systems 
• Self organised learning which makes the course completely compatible with other commitments
• Practical exercises for self-assessment and learning verification    
• Support groups and educational synergies: questions to the expert, debate and knowledge forums
• Communication with the teacher and individual reflection work
• Content that is accessible from any fixed or portable device with an Internet connection
• Supplementary documentation databases are permanently available, even after the training has ended

A training program created for professionals who aspire to excellence that will allow you to acquire new skills and strategies in a smooth and effective way"

Our teaching staff is made up of working professionals. In this way, at TECH we ensure that we provide you with the up-to-date training we are aiming for. A multidisciplinary staff of trained and experienced professionals from a variety of environments, who will develop theoretical knowledge in an efficient manner, but above all, will bring their practical knowledge from their own experience to the course.

This command of the subject is complemented by the effectiveness of the methodological design of this Advanced master’s degree. Developed by a multidisciplinary team of e-learning experts, it integrates the latest advances in educational technology. In this way, the student will be able to study with a range of comfortable and versatile multimedia tools that will give them the operability they need in their training.

The design of this program is based on Problem-Based Learning, an approach that conceives learning as a highly practical process. To achieve this remotely, we will use telepractice learning. With the help of an innovative interactive video system, and Learning from an Expert, you will be able to acquire the knowledge as if you were actually dealing with the scenario you are learning about. A concept that will allow students to integrate and memorize what they have learnt in a more realistic and permanent way.    

Improve your skills in management and administration of dental clinics and make your business project more visible while offering quality care"

We offer you the best training program currently available which allows you to gain an in-depth understanding of dental clinical management and administration"

The contents of this Advanced master’s degree have been developed by the different experts on this course, with a clear purpose: to ensure that our students acquire each and every one of the necessary skills to become true experts in this field. The content of this course enables you to learn all aspects of the different disciplines involved in this field. A complete and well-structured program that will take you to the highest standards of quality and success.

Through a very well-organized program, you will be able to access the most advanced knowledge in order to achieve professional success"    

A unique, key, and decisive Training experience to boost your professional development”

Module 1. Leadership, Ethics, and CSR

1.1. Globalization and Governance 

1.1.1. Globalization and Trends: Market Internationalization
1.1.2. Economic Environment and Corporate Governance
1.1.3. Accountability 

1.2. Leadership

1.2.1. Intercultural Environment
1.2.2. Leadership and Business Management
1.2.3. Management Roles and Responsibilities

1.3. Business ethics 

1.3.1. Ethics and Integrity
1.3.2. Ethical Behavior in Companies
1.3.3. Deontology, Codes of Ethics and Codes of Conduct
1.3.4. Fraud and Corruption Prevention

1.4. Sustainability 

1.4.1. Business and Sustainable Development
1.4.2. Social, Environmental, and Economic Impact
1.4.3. The 2030 Agenda and the SDGs

1.5. Corporate Social Responsibility 

1.5.1. Corporate Social Responsibility
1.5.2. Roles and Responsibilities
1.5.3. Implementing Corporate Social Responsibility

Module 2. Strategic Direction and Executive Management

2.1. Organizational Analysis and Design

2.1.1. Organizational Culture
2.1.2. Organisational analysis
2.1.3. Designing the Organizational Structure

2.2. Corporate Strategy 

2.2.1. Corporate-Level Strategy
2.2.2. Types of Corporate-Level Strategies
2.2.3. Determining the Corporate Strategy
2.2.4. Corporate Strategy and Reputational Image

2.3. Strategic Planning and Strategy Formulation

2.3.1. Strategic Thinking
2.3.2. Strategic Planning and Formulation
2.3.3. Sustainability and Corporate Strategy

2.4. Strategy Models and Patterns

2.4.1. Wealth, Value, and Return on Investments 
2.4.2. Corporate Strategy: Methodologies
2.4.3. Growing and Consolidating the Corporate Strategy

2.5. Strategic Management

2.5.1. Strategic Mission, Vision, and Values
2.5.2. The Balanced Scorecard
2.5.3. Analyzing, Monitoring, and Evaluating the Corporate Strategy
2.5.4. Strategic Management and Reporting

2.6. Implementing and Executing Strategy

2.6.1. Strategic Implementation: Objectives, Actions and Impacts
2.6.2. Supervision and Strategic Alignment
2.6.3. Continuous Improvement Approach

2.7. Executive Management 

2.7.1. Integrating Functional Strategies into the Global Business Strategies
2.7.2. Management Policy and Processes
2.7.3. Knowledge Management

2.8. Analyzing and Solving Cases/Problems 

2.8.1. Problem Solving Methodology
2.8.2. Case Method
2.8.3. Positioning and Decision-Making

Module 3. People and Talent Management

3.1. Organizational Behavior

3.1.1. Organizational Theory
3.1.2. Key Factors for Change in Organizations
3.1.3. Corporate Strategies, Types, and Knowledge Management

3.2. Strategic People Management

3.2.1. Job Design, Recruitment, and Selection
3.2.2. Human Resources Strategic Plan: Design and Implementation
3.2.3. Job Analysis: Design and Selection of People
3.2.4. Training and Professional Development

3.3. Management and Leadership Development

3.3.1. Management Skills: 21st Century Skills and Abilities
3.3.2. Non-Managerial Skills
3.3.3. Map of Skills and Abilities
3.3.4. Leadership and People Management

3.4. Change Management

3.4.1. Performance Analysis
3.4.2. Strategic Approach
3.4.3. Change Management: Key Factors, Process Design and Management
3.4.4. Continuous Improvement Approach

3.5. Negotiation and Conflict Management 

3.5.1. Negotiation Objectives: Differentiating Elements
3.5.2. Effective Negotiation Techniques
3.5.3. Conflicts: Factors and Types
3.5.4. Efficient Conflict Management: Negotiation and Communication

3.6. Executive Communication

3.6.1. Performance Analysis
3.6.2. Leading Change. Resistance to Change
3.6.3. Managing Change Processes
3.6.4. Managing Multicultural Teams

3.7. Team Management and People Performance

3.7.1. Multicultural and Multidisciplinary Environment
3.7.2. Team and People Management
3.7.3. Coaching and People Performance
3.7.4. Executive Meetings: Planning and Time Management

3.8. Knowledge and Talent Management

3.8.1. Identifying Knowledge and Talent in Organizations  
3.8.2. Corporate Knowledge and Talent Management Models 
3.8.3. Creativity and Innovation

Module 4. Economic and Financial Management

4.1. Economic Environment

4.1.1. Organizational Theory 
4.1.2. Key Factors for Change in Organizations 
4.1.3. Corporate Strategies, Types, and Knowledge Management

4.2. Executive Accounting

4.2.1. International Accounting Framework
4.2.2. Introduction to the Accounting Cycle
4.2.3. Company Financial Statements
4.2.4. Analysis of Financial Statements: Decision-Making

4.3. Budget and Management Control

4.3.1. Budgetary Planning 
4.3.2. Management Control: Design and Objectives 
4.3.3. Supervision and Reporting 

4.4. Corporate Tax Responsibility

4.4.1. Corporate Tax Responsibility
4.4.2. Tax Procedure: A Case-Country Approach

4.5. Corporate Control Systems

4.5.1. Types of Control 
4.5.2. Regulatory Compliance  
4.5.3. Internal Auditing 
4.5.4. External Auditing

4.6. Financial Management 

4.6.1. Introduction to Financial Management 
4.6.2. Financial Management and Corporate Strategy  
4.6.3. Chief Financial Officer (CFO): Managerial Skills

4.7. Financial Planning

4.7.1. Business Models and Financing Needs
4.7.2. Financial Analysis Tools
4.7.3. Short-Term Financial Planning
4.7.4. Long-Term Financial Planning

4.8. Corporate Financial Strategy

4.8.1. Corporate Financial Investments
4.8.2. Strategic Growth: Types

4.9. Macroeconomic Context

4.9.1. Macroeconomic Analysis 
4.9.2. Economic Indicators 
4.9.3. Economic Cycle 

4.10. Strategic Financing

4.10.1. The Banking Business: Current Environment 
4.10.2. Risk Analysis and Management

4.11. Money and Capital Markets 

4.11.1. Fixed Income Market 
4.11.2. Equity Market 
4.11.3. Valuation of Companies 

4.12. Analyzing and Solving Cases/Problems

4.12.1. Problem Solving Methodology
4.12.2. Case Method

Module 5. Operations and Logistics Management 

5.1. Operations Management

5.1.1. Define the Operations Strategy
5.1.2. Supply Chain Planning and Control 
5.1.3. Indicator Systems

5.2. Purchasing Management

5.2.1. Stocks Management
5.2.2. Warehouse Management
5.2.3. Purchasing and Procurement Management

5.3. Supply Chain Management (I)

5.3.1. Costs and Efficiency of the Operations Chain
5.3.2. Change in Demand Patterns
5.3.3. Change in Operations Strategy

5.4. Supply Chain Management (II). Implementation

5.4.1. Lean Manufacturing/Lean Thinking
5.4.2. Logistics Management
5.4.3. Purchasing

5.5. Logistical Processes

5.5.1. Organization and Management by Processes 
5.5.2. Procurement, Production, Distribution
5.5.3. Quality, Quality Costs, and Tools
5.5.4. After-Sales Service

5.6. Logistics and Customers 

5.6.1. Demand Analysis and Forecasting
5.6.2. Sales Forecasting and Planning
5.6.3. Collaborative Planning, Forecasting, and Replacement

5.7. International Logistics

5.7.1. Customs, Export and Import processes
5.7.2. Methods and Means of International Payment
5.7.3. International Logistics Platforms

5.8. Competing through Operations 

5.8.1. Innovation in Operations as a Competitive Advantage in the Company
5.8.2. Emerging Technologies and Sciences
5.8.3. Information Systems in Operations

Module 6. Information Systems Management 

6.1. Information Systems Management

6.1.1. Business Information Systems
6.1.2. Strategic Decisions
6.1.3. The Role of the CIO

6.2. Information Technology and Business Strategy 

6.2.1. Company and Industry Sector Analysis
6.2.2. Online Business Models
6.2.3. The Value of IT in a Company

6.3. IS Strategic Planning 

6.3.1. The Process of Strategic Planning
6.3.2. Formulating the IS Strategy
6.3.3. Strategy Implementation Plan

6.4. Information Systems and Business Intelligence

6.4.1. CRM and Business Intelligence
6.4.2. Business Intelligence Project Management
6.4.3. Business Intelligence Architecture

6.5. New ICT-Based Business Models

6.5.1. Technology-Based Business Models
6.5.2. Innovation Abilities
6.5.3. Redesigning the Value Chain Processes

6.6. E-Commerce

6.6.1. E-Commerce Strategic Plan
6.6.2. Logistics Management and Customer Service in E-Commerce
6.6.3. E-Commerce as an Opportunity for Internationalization

6.7. E-Business Strategies

6.7.1. Social Media Strategies
6.7.2. Optimizing Service Channels and Customer Support
6.7.3. Digital Regulation

6.8. Digital Business

6.8.1. Mobile e-Commerce
6.8.2. Design and Usability
6.8.3. e-Commerce Operations

Module 7. Commercial Management, Marketing, and Corporate Communication 

7.1. Commercial Management 

7.1.1. Sales Management
7.1.2. Commercial Strategy
7.1.3. Sales and Negotiation Techniques
7.1.4. Management of Sales Teams

7.2. Strategic Marketing Management

7.2.1. Sources of Innovation
7.2.2. Current Trends in Marketing 
7.2.3. Marketing Tools 
7.2.4. Marketing Strategy and Communication with Customers 

7.3. Digital Marketing Strategy 

7.3.1. Approach to Digital Marketing  
7.3.2. Digital Marketing Tools  
7.3.3. Inbound Marketing and the Evolution of Digital Marketing

7.4. Sales and Communication Strategy

7.4.1. Positioning and Promotion 
7.4.2. Public Relations  
7.4.3. Sales and Communication Strategy

7.5. Corporate Communication

7.5.1. Internal and External Communication 
7.5.2. Communication Departments 
7.5.3. Communication Managers: Managerial Skills and Responsibilities

7.6. Corporate Communication Strategy

7.6.1. Corporate Communication Strategy  
7.6.2. Communication Plan 
7.6.3. Press Release/Clipping/Publicity Writing

Module 8. Innovation and Project Management

8.1. Innovation

8.1.1. Conceptual Framerwork of Innovation 
8.1.2. Types of Innovation 
8.1.3. Continuous and Discontinuous Innovation 
8.1.4. Training and Innovation 

8.2. Innovation Strategy

8.2.1. Innovation and Corporate Strategy 
8.2.2. Global Innovation Project: Design and Management  
8.2.3. Innovation Workshops 

8.3. Business Model Design and Validation

8.3.1. The Lean Startup Methodology 
8.3.2. Innovative Business Initiative: Stages 
8.3.3. Financing Arrangements 
8.3.4. Model Tools: Empathy Map, Canvas Model, and Metrics 
8.3.5. Growth and Loyalty 

8.4. Project Management

8.4.1. Innovation Opportunities  
8.4.2. Feasibility Study and Proposal Specification 
8.4.3. Project Definition and Design 
8.4.4. Project Execution 
8.4.5. Project Closure

Module 9. Pillars of Dental Clinic Management

9.1. Introduction to Dental Clinic Management

9.1.1. The Concept of Management
9.1.2. The Purpose of Management

9.2. The Corporate Vision of the Dental Clinic

9.2.1. Definition of a Company: Approach to the Dental Practice as a Service Company
9.2.2. Company Elements Applied to Dental Clinics

9.3. The Figure of the Manager

9.3.1. Description of the Managerial Position in Dental Clinics
9.3.2. Duties of the Manager

9.4. Types of Company Organization

9.4.1. The Owner
9.4.2. The Legal Person as the Owner of a Dental Clinic

9.5. Knowing the Clinical-Dental Sector
9.6. Terminology and Key Concepts in Business Management and Administration
9.7. Current Models of Success of Dental Clinics

Module 10. Designing Your Dental Clinic

10.1. Introduction and Objectives
10.2. Current Situation the Clinical-Dental Sector

10.2.1. National Scope
10.2.2. International Scope

10.3. Evolution of the Clinical-Dental Sector and its Trends

10.3.1. National Scope
10.3.2. International Scope

10.4. Competitive Analysis

10.4.1. Price Analysis
10.4.2. Differentiation Analysis

10.5. DAFO Analysis
10.6. How to Design the Canvas Model of Your Dental Clinic?

10.6.1. Customer Segments
10.6.2. Requirements
10.6.3. Solutions
10.6.4. Channels
10.6.5. Value proposition
10.6.6. Income Structure
10.6.7. Cost structure
10.6.8. Competitive Advantages
10.6.9. Key Metrics

10.7. Method to Validate Your Business Model: Lean Startup Cycle

10.7.1. Case 1: Validating Your Model at the Creation Stage
10.7.2. Case 2: Application of the Method to Innovate With Your Current Model

10.8. The Importance of Validating and Improving the Business Model of Your Dental Practice
10.9. How to Define the Value Proposition of Our Dental Clinic?
10.10. Mission, Vision, and Values

10.10.1. Mission
10.10.2. Vision
10.10.3. Values

10.11. Defining the Target Patient
10.12. Optimal Location of My Clinic

10.12.1. Plant Layout

10.13. Optimal Staff Sizing
10.14. Importance of a Recruitment Model in Line With the Defined Strategy
10.15. Keys for Defining the Price Policy
10.16. External Financing vs. Internal Financing
10.17. Strategy Analysis of a Dental Practice Success Story

Module 11. Introduction to Marketing

11.1. Main Principles of Marketing

11.1.1. Basic Variables of Marketing
11.1.2. The Evolution of the Concept of Marketing
11.1.3. Marketing as an Exchange System

11.2. New Trends in Marketing

11.2.1. Evolution and Future of Marketing

11.3. Emotional Intelligence Applied to Marketing

11.3.1. What is Emotional Intelligence?
11.3.2. How to Apply Emotional Intelligence in Your Marketing Strategy

11.4. Social Marketing and Corporate Social Liability
11.5. Internal Marketing

11.5.1. Traditional Marketing (Marketing Mix)
11.5.2. Referral Marketing
11.5.3. Content Marketing

11.6. External Marketing

11.6.1. Operational Marketing
11.6.2. Strategic Marketing
11.6.3. Inbound Marketing
11.6.4. E-mail Marketing
11.6.5. Influencer Marketing

11.7. internal VS External Marketing
11.8. Patient Loyalty Techniques

11.8.1. The Importance of Patient Loyalty
11.8.2. Digital Tools Applied to Patient Loyalty

Module 12. Marketing 2.0

12.1. The Importance of Branding for Differentiation

12.1.1. Visual Identity
12.1.2. The Stages of Branding
12.1.3. Branding as a Differentiation Strategy
12.1.4. Junk Archetypes to Give Your Brand Personality

12.2. The Dental Clinic’s Website and Corporate Blog

12.2.1. Keys for an Effective and Functional Website
12.2.2. Choice of the Tone of Voice for the Communication Channels
12.2.3. Advantages of Having a Corporate Blog

12.3. Effective Use of Social Networks

12.3.1. The Importance of Strategy in Social Networks
12.3.2. Automation Tools for Social Networks

12.4. Use of Instant Messaging

12.4.1. The Importance of Direct Communication With Your Patients
12.4.2. Channel for Personalized Promotions or Mass Messages

12.5. The Importance of Transmedia Storytelling in Communication 2.0
12.6. How to Create Databases Through Communication
12.7. Google Analytics to Measure the Impact of Your Communication 2.0
12.8. Analysis of the Situation

12.8.1. Analysis of the External Situation
12.8.2. Analysis of the Internal Situation

12.9. Establishing Goals

12.9.1. Key Points for Establishing Goals

12.10. Strategy Selection

12.10.1. Types of Strategies

12.11. Action Plan
12.12. Budgets

12.12.1. Budget Allocation
12.12.2. Forecast of Results

12.13. Control and Monitoring Methods

Module 13. The Value of Human Capital

13.1. Introduction to the Management of Human Resources
13.2. Corporate Culture and Work Environment
13.3. The Team

13.3.1. The Dental Team
13.3.2. The Auxiliary Team
13.3.3. Administration and Management

13.4. Organization Chart in Our Dental Clinic

13.4.1. Organization Chart of the Clinic: Hierarchy
13.4.2. Description of the Organization Chart’s Departments
13.4.3. Description of the Positions at Each Department
13.4.4. Assigning Tasks for Each Position
13.4.5. Department Coordination

13.5. Introduction to the Labor and Human Resource Management
13.6. Strategies for Adding Human Capital

13.6.1. Strategies for Selecting Staff
13.6.2. Recruitment Strategy

13.7. Remuneration Policies

13.7.1. Fixed Remuneration
13.7.2. Variable Remuneration

13.8. Strategy for Retaining Talent

13.8.1. What is Talent Retention?
13.8.2. Advantages of Retaining Talent in a Dental Clinic
13.8.3. Ways of Retain Talent

13.9. Strategy for Managing Absences

13.9.1. The Importance of Planning for Managing Absences
13.9.2. Ways of Managing Absences at a Dental Clinic

13.10. The Labor Relationshipp

13.10.1. The Work Contract
13.10.2. Working Hours

13.11. Recruitment Modalities

13.11.1. Work Contract Types and Modalities
13.11.2. Substantial Modifications of the Work Contract
13.11.3. Ineffectiveness, Suspension and Termination of the Work Contract

13.12. Payroll Management

13.12.1. Consultancy: the Dentist’s Intelligent Ally
13.12.2. Social Security Contributions
13.12.3. Withholding of Personal Income Tax

13.13. Legal Regulations

13.13.1. The Social Security System
13.13.2. Social Security Regimes
13.13.3. Registrations and Withdrawals

Module 14. Team Management

14.1. What is Personal Leadership?
14.2. The Importance of Applying the 33% Rule
14.3. Advantages of Implementing a Culture of Leadership at the Dental Clinic
14.4. What Type of Leadership is Better to Manage Your Dental Clinic?

14.4.1. Self-Critical Leadership
14.4.2. Objective-Based Leadership
14.4.3. Value-Based Leadership

14.5. Personal Leadership Skills

14.5.1. Strategic Thinking
14.5.2. The Importance of the Leader’s Vision
14.5.3. How To Develop a Healthy Self-Critical Attitude?

14.6. Interpersonal Leadership Skills

14.6.1. Assertive Communication
14.6.2. The Ability to Delegate
14.6.3. Giving and Receiving Feedback

14.7. Emotional Intelligence Applied to Conflict-Solving

14.7.1. Identifying the Basic Emotions Involved in Taking Action
14.7.2. The Importance of Active Listening
14.7.3. Empathy as a Key Personal Skill
14.7.4. How to Identify Emotional Hijacking
14.7.5. How to Achieve Win-Win Agreements

14.8. The Benefits of the Organizational Constellation Technique
14.9. Motivational Techniques for Retaining Talent

14.9.1. Recognition
14.9.2. Assigning Responsibilities
14.9.3. Promoting Labor Health
14.9.4. Offering Incentives

14.10. The Importance of Evaluating Performance

Module 15. Quality and Time Management in the Dental Clinic

15.1. Quality Applied to the Treatments Offered

15.1.1. Definition of Quality in Dentistry
15.1.2. Standardizing Processes in the Dental Clinic

15.2. Quality Management Principles

15.2.1. What is a Quality Management System?
15.2.2. Benefits for the Organization

15.3. Quality in Task Performance

15.3.1. Protocols: Definition
15.3.2. Protocols: Purpose of Their Implementation
15.3.3. Protocols: Benefits of Their Implementation
15.3.4. Practical Example: First Visit Protocol

15.4. Tools for Monitoring and Revising Protocols
15.5. Continuous Improvement in Dental Clinics

15.5.1. What is Continuous Improvement?
15.5.2. Phase 1: Consultancy
15.5.3. Phase 2: Learning
15.5.4. Phase 3: Monitoring

15.6. Quality in Patient Satisfaction

15.6.1. Satisfaction Surveys
15.6.2. Applying Satisfaction Surveys
15.6.3. Improvement Reports

15.7. Practical Cases of Quality at the Dental Clinic

15.7.1. Practical Case 1: Protocol for Managing Emergencies
15.7.2. Practical Case 2: Producing a Satisfaction Survey

15.8. Managing Safety and Health a Work in a Dental Clinic

15.8.1. The Importance of Defining the Main Tasks in a Dental Clinic
15.8.2. “One Task, One Person Responsible” Productivity Technique
15.8.3. Digital Task Managers

15.9. Standardizing Time in Dentistry Treatments

15.9.1. The Importance of Gathering Time Data
15.9.2. How to Document Time Standardization

15.10. Research Methodology to Optimize Quality Processes 
15.11. Describing a Quality Management Model for Dentistry Services 
15.12. Health Audit: Phases

Module 16. Purchasing and Storage Management

16.1. The Importance of an Appropriate Purchasing Plan
16.2. Responsibilities of the Purchasing Duty in a Dental Clinic
16.3. Efficiently Managing our Warehouse

16.3.1. Storage Costs
16.3.2. Safety Inventory
16.3.3. Registering the Incoming and Outgoing of Material

16.4. Stages in the Process of Purchasing

16.4.1. Searching for Information and Suggesting Alternatives
16.4.2. Evaluation and Decision Making
16.4.3. Follow-Up and Monitoring

16.5. Ways of Running Accounts and Account Management

16.5.1. Adjusting Order Types to Our Needs
16.5.2. Risk Management

16.6. Relationship With the Supplier

16.6.1. Types of Relationships
16.6.2. Payment Policy

Module 17. Costs and Finances Applied to Dental Clinics

17.1. Basic Principles of Economy
17.2. The Balance Sheet

17.2.1. Structure of the Balance Sheet
17.2.2. Assets
17.2.3. Liabilities
17.2.4. Net Assets
17.2.5. Interpreting the Balance Sheet

17.3. Results Research

17.3.1. Sructure of the Income Statement
17.3.2. Interpreting the Income Statement

17.4. Introduction to Cost Accounting
17.5. Benefits of Its Implementation
17.6. Fixed Costs in the Dental Clinic

17.6.1. Establishing Fixed Costs
17.6.2. Fixed Costs of a Typical Dental Clinic
17.6.3. Cost/Hour of the Professional

17.7. Variables Costs in the Dental Clinic

17.7.1. Establishing Variable Costs
17.7.2. Variables Costs of a Typical Dental Clinic

17.8. Cost/Hour of a Dental Clinic
17.9. Treatment Costs
17.10. Benefit of the Treatment
17.11. Pricing Strategy
17.12. Introduction to Financial Analysis
17.13. Invoices and Other Payment Documents

17.13.1. The Invoice: Meaning and Minimum Content
17.13.2. Other Payment Documents

17.14. Managing Collections and Payments

17.14.1. Administrative Organization
17.14.2. Managing Collections and Payments
17.14.3. The Treasury’s Budget
17.14.4. ABC Analysis of Patients
17.14.5. Unpaid Receivables

17.15. Modes of External Financing

17.15.1. Bank Financing
17.15.2. Leasing 
17.15.3. Differences Between Leasing and Renting
17.15.4. Discounts on Commercial Items

17.16. Analysis of the Liquidity of Your Clinic
17.17. Analysis of the Profitability of Your Clinic
17.18. Debt Analysis

Module 18. Dental Dentistry

18.1. Basic Concepts

18.1.1. Definition and objectives
18.1.2. Scope of Application
18.1.3. Clinical Act
18.1.4. The Dentist

18.2. General Principles

18.2.1. The Principle of Equality Among Patients
18.2.2. Priority of the Patient’s Interests
18.2.3. Vocational Duties of the Dentist

18.3. Patient Care

18.3.1. Dealing With the Patient
18.3.2. Underage Patients
18.3.3. The Practicioner’s Freedom of Choice
18.3.4. The Freedom to Accept or Reject Patients

18.4. Medical History
18.5. Patient Information

18.5.1. The Patient’s Right to Clinical Information
18.5.2. Informed Consent
18.5.3. Clinical Reports

18.6. Professional Secrecy

18.6.1. Concept and Content
18.6.2. Extension of the Obligation
18.6.3. Exceptions to Professional Secrecy
18.6.4. Computer Files

18.7. Advertising

18.7.1. Basic Requirements of Professional Advertising
18.7.2. Mentioning Titles
18.7.3. Professional Advertising
18.7.4. Actions with a Possible Advertising Effect

A comprehensive specialized program that will take you through the necessary training to compete with the best in your profession”