University certificate
The world's largest school of business”
Description
Develop successful Customer Experience Research plans thanks to this 100% online postgraduate diploma”
Why Study at TECH?
TECH is the world's largest 100% online business school. It is an elite business school, with a model based on the highest academic standards. A world-class center for intensive managerial skills education.
TECH is a university at the forefront of technology, and puts all its resources at the student's disposal to help them achieve entrepreneurial success”
At TECH Global University
Innovation |
The university offers an online learning model that balances the latest educational technology with the most rigorous teaching methods. A unique method with the highest international recognition that will provide students with the keys to develop in a rapidly-evolving world, where innovation must be every entrepreneur’s focus.
"Microsoft Europe Success Story", for integrating the innovative, interactive multi-video system.
The Highest Standards |
Admissions criteria at TECH are not economic. Students don't need to make a large investment to study at this university. However, in order to obtain a qualification from TECH, the student's intelligence and ability will be tested to their limits. The institution's academic standards are exceptionally high...
95% of TECH students successfully complete their studies.
Networking |
Professionals from countries all over the world attend TECH, allowing students to establish a large network of contacts that may prove useful to them in the future.
100,000+ executives prepared each year, 200+ different nationalities.
Empowerment |
Students will grow hand in hand with the best companies and highly regarded and influential professionals. TECH has developed strategic partnerships and a valuable network of contacts with major economic players in 7 continents.
500+ collaborative agreements with leading companies.
Talent |
This program is a unique initiative to allow students to showcase their talent in the business world. An opportunity that will allow them to voice their concerns and share their business vision.
After completing this program, TECH helps students show the world their talent.
Multicultural Context |
While studying at TECH, students will enjoy a unique experience. Study in a multicultural context. In a program with a global vision, through which students can learn about the operating methods in different parts of the world, and gather the latest information that best adapts to their business idea.
TECH students represent more than 200 different nationalities.
Learn with the best |
In the classroom, TECH’s teaching staff discuss how they have achieved success in their companies, working in a real, lively, and dynamic context. Teachers who are fully committed to offering a quality specialization that will allow students to advance in their career and stand out in the business world.
Teachers representing 20 different nationalities.
TECH strives for excellence and, to this end, boasts a series of characteristics that make this university unique:
Analysis |
TECH explores the student’s critical side, their ability to question things, their problem-solving skills, as well as their interpersonal skills.
Academic Excellence |
TECH offers students the best online learning methodology. The university combines the Relearning methodology (the most internationally recognized postgraduate learning methodology) with Harvard Business School case studies. A complex balance of traditional and state-of-the-art methods, within the most demanding academic framework.
Economy of Scale |
TECH is the world’s largest online university. It currently boasts a portfolio of more than 10,000 university postgraduate programs. And in today's new economy, volume + technology = a ground-breaking price. This way, TECH ensures that studying is not as expensive for students as it would be at another university.
At TECH, you will have access to the most rigorous and up-to-date case analyses in academia”
Why our program?
Studying this TECH program means increasing the chances of achieving professional success in senior business management.
It is a challenge that demands effort and dedication, but it opens the door to a promising future. Students will learn from the best teaching staff and with the most flexible and innovative educational methodology.
We have highly qualified teachers and the most complete syllabus on the market, which allows us to offer you education of the highest academic level”
This program will provide you with a multitude of professional and personal advantages, among which we highlight the following:
1. A Strong Boost to Your Career
By studying at TECH, students will be able to take control of their future and develop their full potential. By completing this program, students will acquire the skills required to make a positive change in their career in a short period of time.
70% of students achieve positive career development in less than 2 years.
2. Develop a strategic and global vision of the company
TECH offers an in-depth overview of general management to understand how each decision affects each of the company's different functional fields.
Our global vision of companies will improve your strategic vision.
3. Consolidate the student’s senior management skills
Studying at TECH means opening the doors to a wide range of professional opportunities for students to position themselves as senior executives, with a broad vision of the international environment.
You will work on more than 100 real senior management cases.
4. You will take on new responsibilities
The program will cover the latest trends, advances and strategies, so that students can carry out their professional work in a changing environment.
45% of graduates are promoted internally.
5. Access to a powerful network of contacts
TECH connects its students to maximize opportunities. Students with the same concerns and desire to grow. Therefore, partnerships, customers or suppliers can be shared.
You will find a network of contacts that will be instrumental for professional development.
6. Thoroughly develop business projects
Students will acquire a deep strategic vision that will help them develop their own project, taking into account the different fields in companies.
20% of our students develop their own business idea.
7. Improve soft skills and management skills
TECH helps students apply and develop the knowledge they have acquired, while improving their interpersonal skills in order to become leaders who make a difference.
Improve your communication and leadership skills and enhance your career.
8. You will be part of an exclusive community
Students will be part of a community of elite executives, large companies, renowned institutions, and qualified teachers from the most prestigious universities in the world: the TECH Global University community.
We give you the opportunity to study with a team of world-renowned teachers.
Postgraduate Diploma in Customer Experience Innovation
Customer satisfaction is fundamental to business success and, therefore, innovation in customer experience is increasingly important. At TECH Global University, we have developed the Postgraduate Diploma in Customer Experience Innovation, a program of study focused on providing students with the skills and knowledge needed to innovate and improve the customer experience in their organization.
Study at the largest online university in the world
The goal of this program is to provide students with an in-depth understanding of customer experience and its importance to customer loyalty and satisfaction. Through ten modules, students will learn about the importance of customer empathy, creating a customer-centric culture, managing the customer experience across different channels, and measuring and analyzing the customer experience.
Students will also have the opportunity to develop skills in change management and the implementation of new policies and strategies in their organization to improve the customer experience.
Study methodology
The Postgraduate Diploma in Customer Experience Innovation is an online learning program delivered through a virtual learning platform. Students will have access to multimedia content, hands-on activities and discussion forums with other students and professionals in the field. The modules will take place over a period of six months, allowing for intensive and focused learning in the practical application of the knowledge acquired.