University certificate
The world's largest school of business”
Why study at TECH?
Know the working environment of the production team: technological means, technical routines and human resources"
Why Study at TECH?
TECH is the world's largest 100% online business school. It is an elite business school, with a model based on the highest academic standards. A world-class centre for intensive managerial skills training.
TECH is a university at the forefront of technology, and puts all its resources at the student's disposal to help them achieve entrepreneurial success"
At TECH Global University
Innovation |
The university offers an online learning model that combines the latest educational technology with the most rigorous teaching methods. A unique method with the highest international recognition that will provide students with the keys to develop in a rapidly-evolving world, where innovation must be every entrepreneur’s focus.
"Microsoft Europe Success Story", for integrating the innovative, interactive multi-video system.
The Highest Standards |
Admissions criteria at TECH are not economic. Students don't need to make a large investment to study at this university. However, in order to obtain a qualification from TECH, the student's intelligence and ability will be tested to their limits. The institution's academic standards are exceptionally high...
95% of TECH students successfully complete their studies.
Networking |
Professionals from countries all over the world attend TECH, allowing students to establish a large network of contacts that may prove useful to them in the future.
100,000+ executives trained each year, 200+ different nationalities.
Empowerment |
Students will grow hand in hand with the best companies and highly regarded and influential professionals. TECH has developed strategic partnerships and a valuable network of contacts with major economic players in 7 continents.
500+ collaborative agreements with leading companies.
Talent |
This program is a unique initiative to allow students to showcase their talent in the business world. An opportunity that will allow them to voice their concerns and share their business vision.
After completing this program, TECH helps students show the world their talent.
Multicultural Context |
While studying at TECH, students will enjoy a unique experience. Study in a multicultural context. In a program with a global vision, through which students can learn about the operating methods in different parts of the world, and gather the latest information that best adapts to their business idea.
TECH students represent more than 200 different nationalities.
Learn with the best |
In the classroom, TECH teaching staff discuss how they have achieved success in their companies, working in a real, lively, and dynamic context. Teachers who are fully committed to offering a quality specialization that will allow students to advance in their career and stand out in the business world.
Teachers representing 20 different nationalities.
TECH strives for excellence and, to this end, boasts a series of characteristics that make this university unique:
Analysis |
TECH explores the student’s critical side, their ability to question things, their problem-solving skills, as well as their interpersonal skills.
Academic Excellence |
TECH offers students the best online learning methodology. The university combines the Relearning method (a postgraduate learning methodology with the highest international rating) with the Case Study. A complex balance between tradition and state-of-the-art, within the context of the most demanding academic itinerary.
Economy of Scale |
TECH is the world’s largest online university. It currently boasts a portfolio of more than 10,000 university postgraduate programs. And in today's new economy, volume + technology = a ground-breaking price. This way, TECH ensures that studying is not as expensive for students as it would be at another university.
At TECH, you will have access to the most rigorous and up-to-date case studies in the academic community”
Syllabus
The management of an audiovisual company requires a profile of excellence. For that reason, TECH has developed a program that focuses on ensuring compliance with the labor requirements that today's world demands. Through a 100% online modality, the professional will have the opportunity to identify the differences between the different ways of approaching the study of audiovisual reception and the current state of the art. In this way, you will be able to take 12 months of learning in a unique and stimulating way, following practical examples and the guidance of a specialist faculty in this area.
Interpret, analyze and comment on a television format from a professional, aesthetic and cultural perspective"
Syllabus
The various changes that have developed in the audiovisual industry have been enhanced by different factors, such as the industrial revolution, social changes and, of course, the advance of technology. Therefore, it has essential to have professionals who have a thorough understanding of a range of knowledge in these different areas.
The MBA in Audiovisual Business Management program ensures that students fully understand the tools they need to organize and manage the processes of the different departments using the in an audiovisual production. For this reason, the syllabus will begin with a review of the concepts of industry and culture, as well as the technique focused on the realization of projects from a theoretical and practical point of view.
In this way, everything you will learn will be converted into real working skills that will allow you to boost your capacity intensively. In this way, the future graduate will understand the structure of the audiovisual system and the way in which the production of this type of content contemplates its financing and its investment valuation in terms of costs and benefits.
Throughout 2,700 hours of learning, the student will analyze a multitude of case studies through individual and team work. Thus, they will be able to know the bases that determine the direction of actors in fiction and the creation of narrative discourse.
Students will also be motivated to learn in depth about the new genres and formats that are being used in TV. Know how to make use of information through social networks and develop a communication plan. In this way, a program focused on the current demands of this sector is created that will prepare graduates to face the challenges of managing a department in this field.
This Professional master’s degree takes place over 12 months and is divided into 15 modules:
Module 1. Cultural Journalism
Module 2. Theory and Techniques for Performance
Module 3. Structure of the Audiovisual System
Module 4. Audiovisual Production
Module 5. Fiction Production and Acting Direction
Module 6. Cultural Industries and New Communication Business Models
Module 7. Management and Promotion of Audiovisual Products
Module 8. Television Genres, Formats and Programming
Module 9. The Audiovisual Audience
Module 10. Television Scriptwriting: Programs and Fiction
Module 11. Leadership, Ethics and Social Responsibility in Companies
Module 12. People and Talent Management
Module 13. Economic and Financial Management
Module 14. Commercial Management and Strategic Marketing
Module 15. Executive Management
Where, When and How is it Taught?
TECH offers the possibility of developing this MBA in Audiovisual Business Management completely online. Throughout the 12 months of the educational program, you will be able to access all the contents of this program at any time, allowing you to self-manage your study time.
Module 1. Cultural Journalism
1.1. Cultural Journalism in the Conventional Media and Its integration in the Digital World
1.2. The Art of Storytelling
1.3. Essential Guides to Cultural Journalism Documentation
1.4. The 3.0 Philosophy of Communication
1.5. Media and Social Media Management
1.6. Interactive Journalistic Content
1.7. Communication Disorders
1.8. Web Positioning: SEO, SEM, SMO, SMM and SERM. Specialized Journalistic Contents
Module 2. Theory and Techniques for Performance
2.1. Realization as Construction of the Audiovisual Work. Work Teams
2.1.1. From the Literary to Technical Scripts Scale
2.1.2. The Work Team
2.2. The Elements of the Screen Layout. Construction Materials
2.2.1. Spatial Preadaptation. Art Direction
2.2.2. The Elements of the Screen Layout
2.3. Pre-production. Implementation Documents
2.3.1. Technical Script
2.3.2. The Scenographic Plan
2.3.3. Storyboard
2.3.4. Planning
2.3.5. The Shooting Schedule
2.4. The Expressive Value of Sound
2.4.1. Typology of Sound Elements
2.4.2. Construction of Sound Space
2.5. The Expressive Value of Light
2.5.1. Expressive Value of Light
2.5.2. Basic Lighting Techniques
2.6. Basic Single-Camera Shooting Techniques
2.6.1. Uses and Techniques of Single-Camera Shooting
2.6.2. The Found Footage Subgenre. Fiction and Documentary Films
2.6.3. Single-Camera Production in Television
2.7. The Editing
2.7.1. Editing as an Assemblage. Space-Time Reconstruction
2.7.2. Non-Linear Assembly Techniques
2.8. Post-production and Color Grading
2.8.1. Post-Production
2.8.2. Vertical Mounting Concept
2.8.3. Color Correction
2.9. Formats and Production Team
2.9.1. Multi-camera Formats
2.9.2. The Studio and the Team
2.10. Keys, Techniques and Routines in Multi-Camera Production
2.10.1. Multi-camera Techniques
2.10.2. Some Common Formats
Module 3. Structure of the Audiovisual System
3.1. An Introduction to Cultural Industries (C.I.)
3.1.1. Concepts of Culture. Culture-Communication
3.1.2. C.I. Theory and Evolution: Typology and Models
3.2. Film Industry
3.2.1. Main Characteristics and Agents
3.2.2. Structure of the Cinematographic System
3.3. Film Industry
3.3.1. The U.S. Film Industry
3.3.2. Independent Production Companies
3.3.3. Problems and Debates in the Film Industry
3.4. Film Industry
3.4.1. Film Regulation: State and Culture. Policies for the Protection and Promotion of Cinematography
3.4.2. Case Study
3.5. Television Industry I
3.5.1. Economic Television
3.5.2. Founder Models
3.5.3. Transformations
3.6. Television Industry II
3.6.1. The U.S. Television Industry
3.6.2. Main Features
3.6.3. State Regulation
3.7. Television Industry III
3.7.1. Public Service Television in Europe
3.7.2. Crises and Debates
3.8. The Axes of Change
3.8.1. New Processes in the Audiovisual Industry
3.8.2. Regulatory Discussion
3.9. Digital Terrestrial Television (DTT)
3.9.1. Role of the State and Experiences
3.9.2. The New Features of the Television System
3.10. New Operators in the Audiovisual Landscape
3.10.1. Service Platforms Over-The-Top (OTT)
3.10.2. Consequences of its Appearance
Module 4. Audiovisual Production
4.1. Audiovisual Production
4.1.1. Introductory Concepts
4.1.2. The Audiovisual Industry
4.2. The Production Team
4.2.1. The Professionals
4.2.2. The Producer and the Script
4.3. The Audiovisual Project
4.3.1. Project Management
4.3.2. Project Evaluation
4.3.3. Presentation of Projects
4.4. Production and Financing Modalities
4.4.1. Financing of Audiovisual Production
4.4.2. Modes of Audiovisual Production
4.4.3. Resources for Pre-financing
4.5. The Production Team and the Script Breakdown
4.5.1. The Production Team
4.5.2. The Breakdown of the Script
4.6. The Shooting Areas
4.6.1. The Locations
4.6.2. The Scenery
4.7. Casting and Film Contracts
4.7.1. Casting
4.7.2. Casting Test
4.7.3. Contracts, Rights and Insurance BORRAR
4.8. The Work Plan and the Budget of the Audiovisual Work
4.8.1. The Work Plan
4.8.2. The Budget
4.9. Production in Filming or Recording
4.9.1. Preparation for Filming
4.9.2. Filming Equipment and Means
4.10. Post-production and the Final Balance of the Audiovisual Work
4.10.1. Editing and Post-production
4.10.2. Balance Sheet and Operations
Module 5. Fiction Production and Acting Direction
5.1. The Production of Fiction
5.1.1. Introduction
5.1.2. The Process and its Tools
5.2. Optics and Camera
5.2.1. Optics and Framing
5.2.2. Camera Movement
5.2.3. Continuity
5.3. Theoretical Aspects of Light and Color
5.3.1. Exhibition
5.3.2. Color Theory
5.4. Lighting in the Cinema
5.4.1. Tools
5.4.2. Lighting as Narrative
5.5. Color and Optics
5.5.1. Color Control
5.5.2. The Optics
5.5.3. Image Control
5.6. Work on the Shoot
5.6.1. The List of Drawings
5.6.2. The Team and its Functions
5.7. Technical Issues in Film Directing
5.7.1. Technical Resources
5.8. The Vision of the Directors
5.8.1. Directors Take the Floor
5.9. Digital Transformations
5.9.1. Analog-Digital Transformations in Cinematographic Photography
5.9.2. The Reign of Digital Postproduction
5.10. Direction of Actors
5.10.1. Introduction
5.10.2. Main Methods and Techniques
5.10.3. Working with Actors
Module 6. Cultural Industries and New Communication Business Models
6.1. The Concepts of Culture, Economy, Communication, Technology, IC
6.1.1. Culture, Economy, Communication
6.1.2. Cultural Industries
6.2. Technology, Communication and Culture
6.2.1. Craft Culture Commoditized
6.2.2. From Live Performance to Visual Arts
6.2.3. Museums and Heritage
6.3. The Major Sectors of the Cultural Industries
6.3.1. Editorial Products
6.3.2. Flow C.I.s
6.3.3. Hybrid Models
6.4. The Digital Era in the Cultural Industries
6.4.1. Digital Cultural Industries
6.4.2. New Models in the Digital Era
6.5. Digital Media and Media in the Digital Age
6.5.1. The Online Newspaper Business
6.5.2. Radio in the Digital Environment
6.5.3. Particularities of the Media in the Digital Age
6.6. Globalization and Diversity in Culture
6.6.1. Concentration, Internationalization and Globalization of Cultural Industries
6.6.2. The Struggle for Cultural Diversity
6.7. Cultural and Cooperation Policies
6.7.1. Cultural Policies
6.7.2. The Role of States and Country Regions
6.8. Musical Diversity in the Cloud
6.8.1. The Music Industry Today
6.8.2. Cloud
6.8.3. Latin/ Latin American Initiatives
6.9. Diversity in the Audiovisual Industry
6.9.1. From Pluralism to Diversity
6.9.2. Diversity, Culture and Communication
6.9.3. Conclusions and Suggestions
6.10. Audiovisual Diversity on the Internet
6.10.1. The Audiovisual System in the Internet Era
6.10.2. Television Offering and Diversity
6.10.3. Conclusions
Module 7. Management and Promotion of Audiovisual Products
7.1. Audiovisual Distribution
7.1.1. Introduction
7.1.2. Distribution Players
7.1.3. Marketing Products
7.1.4. The Audiovisual Distribution Sectors
7.1.5. National Distribution BORRAR
7.1.6. International Distribution
7.2. The Distribution Company
7.2.1. The Organizational Structure
7.2.2. Negotiation of the Distribution Agreement
7.2.3. International Customers
7.3. Operating Windows, Contracts and International Sales
7.3.1. Operating Windows
7.3.2. International Distribution Contracts
7.3.3. International Sales
7.4. Film Marketing
7.4.1. Cinema Marketing
7.4.2. The Film Production Value Chain
7.4.3. Advertising Media at the Service of Promotion
7.4.4. Launching Tools
7.5. Market Research in the Film Industry
7.5.1. Introduction
7.5.2. Pre-Production Phase
7.5.3. Post-Production Phase
7.5.4. Commercialization Phase
7.6. Social Networks and Film Promotion
7.6.1. Introduction
7.6.2. Promises and Limits of Social Networking
7.6.3. Objectives and their Measurement
7.6.4. Promotion Calendar and Strategies
7.6.5. Interpreting What the Networks Are Saying
7.7. Audiovisual Distribution on the Internet I
7.7.1. The New World of Audiovisual Distribution
7.7.2. The Internet Distribution Process
7.7.3. Products and Possibilities in the New Scenario
7.7.4. New Distribution Modes
7.8. Audiovisual Distribution on the Internet II
7.8.1. Keys to the New Scenario
7.8.2. The Dangers of Internet Distribution
7.8.3. Video on Demand (VOD) as a New Window for Distribution
7.9. New Distribution Spaces
7.9.1. Introduction
7.9.2. Netflix Revolution
7.10. Film Festivals
7.10.1. Introduction
7.10.2. The Role of Film Festivals in Distribution and Exhibition
Module 8. Television Genres, Formats and Programming
8.1. Gender in Television
8.1.1. Introduction
8.1.2. Television Genres
8.2. The Television Format
8.2.1. Approach to the Concept of Format
8.2.2. Television Formats
8.3. Create Television
8.3.1. The Creative Process in Entertainment
8.3.2. The Creative Process in Fiction
8.4. Evolution of Formats in Today's International Market I
8.4.1. Consolidation of the Format
8.4.2. The Reality TV Format
8.4.3. News in Reality TV
8.4.4. Digital Terrestrial Television and Financial Crisis
8.5. Evolution of Formats in Today's International Market II
8.5.1. Emerging Markets
8.5.2. Global Brands
8.5.3. Television Reinvents Itself
8.5.4. The Era of Globalization
8.6. Selling the Format. The Launch
8.6.1. Sale of a Television Format
8.6.2. The Launch
8.7. Introduction to Television Programming
8.7.1. The Role of Programming
8.7.2. Factors Affecting Programming
8.8. Television Programming Models
8.8.1. United States and United Kingdom
8.9. The Professional Practice of Television Programs
8.9.1. The Programming Department
8.9.2. Programming for Television
8.10. Audience Research
8.10.1. Television Audience Research
8.10.2. Audience Concepts and Ratings
Module 9. The Audiovisual Audience
9.1. Audiences in the Audiovisual Media
9.1.1. Introduction
9.1.2. The Constitution of the Audiences
9.2. Audience Research The Tradition I
9.2.1. Theory of Effects
9.2.2. Theory of Uses and Gratifications
9.2.3. Cultural Studies
9.3. Audience Research The Tradition II
9.3.1. Studies on Reception
9.3.2. Audiences for Humanistic Studies
9.4. Audiences from an Economic Perspective
9.4.1. Introduction
9.4.2. Audience Measurement
9.5. Theories of Reception
9.5.1. Introduction to Reception Theories
9.5.2. Historical Approach to Reception Studies
9.6. Audiences in the Digital World
9.6.1. Digital Environment
9.6.2. Communication and Convergence Culture
9.6.3. The Active Nature of the Audiences
9.6.4. Interactivity and Participation
9.6.5. The Transnationality of Audiences
9.6.6. Fragmented Audiences
9.9.7. Audience Autonomy
9.7. Audiences: The Essential Questions I
9.7.1. Introduction
9.7.2. Who They Are
9.7.3. Why Do They Consume
9.8. Audiences: Essential Questions II
9.8.1. What They Consume
9.8.2. How They Consume
9.8.3. With What Effects
9.9. The Engagement Model I
9.9.1. Engagement as a Meta-dimension of Audience Behavior
9.9.2. The Complex Assessment of Engagement
9.10. The Engagement Model II
9.10.1. Introduction. The Dimensions of Engagement
9.10.2. Engagement and User Experiences
9.10.3. Engagement as an Emotional Response from Audiences
9.10.4. Engagement as a Result of Human Cognition
9.10.5. The Observable Behaviors of Audiences as an Expression of Engagement
Module 10. Television Scriptwriting: Programs and Fiction
10.1. Television Fiction
10.1.1. Concepts and Limits
10.1.2. Codes and Structures
10.2. Narrative Categories in Television
10.2.1. The Enunciation
10.2.2. Characters
10.2.3. Actions and Transformations
10.2.4. The Space
10.2.5. Time
10.3. Television Genres and Formats
10.3.1. Narrative Units
10.3.2. Television Genres and Formats
10.4. Fiction Formats
10.4.1. Television Fiction
10.4.2. Situation Comedy
10.4.3. Drama Series
10.4.4. The Soap Opera
10.4.5. Other Formats
10.5. The Fiction Script in Television
10.5.1. Introduction
10.5.2. The Technique
10.6. Drama on Television
10.6.1. The Drama Series
10.6.2. The Soap Opera
10.7. Comedy Series
10.7.1. Introduction
10.7.2. The Sitcom
10.8. The Entertainment Script
10.8.1. The Script Step by Step
10.8.2. Writing to Say
10.9. Entertainment Script Writing
10.9.1. Script Meeting
10.9.2. Technical Script
10.9.3. Production Breakdown
10.9.4. The Play-List
10.10. Entertainment Script Design
10.10.1. Magazine
10.10.2. Comedy Program
10.10.3. Talent Show
10.10.4. Documentary
10.10.5. Other Formats
Module 11. Leadership, Ethics and Social Responsibility in Companies
11.1. Globalization and Governance
11.1.1. Governance and Corporate Governance
11.1.2. The Fundamentals of Corporate Governance in Companies
11.1.3. The Role of the Board of Directors in the Corporate Governance Framework
11.2. Leadership
11.2.1. Leadership. A Conceptual Approach
11.2.2. Leadership in Companies
11.2.3. The Importance of Leaders in Business Management
11.3. Cross-Cultural Management
11.3.1. Concept of Cross-Cultural Management
11.3.2. Contributions to the Knowledge of National Cultures
11.3.3. Diversity Management
11.4. Management and Leadership Development
11.4.1. Concept of Management Development
11.4.2. Concept of Leadership
11.4.3. Leadership Theories
11.4.4. Leadership Styles
11.4.5. Intelligence in Leadership
11.4.6. The Challenges of Today's Leader
11.5. Business Ethics
11.5.1. Ethics and Morality
11.5.2. Business Ethics
11.5.3. Leadership and Ethics in Companies
11.6. Sustainability
11.6.1. Sustainability and Sustainable Development
11.6.2. The 2030 Agenda
11.6.3. Sustainable Companies
11.7. Corporate Social Responsibility
11.7.1. International Dimensions of Corporate Social Responsibility
11.7.2. Implementing Corporate Social Responsibility
11.7.3. The Impact and Measurement of Corporate Social Responsibility
11.8. Responsible Management Systems and Tools
11.8.1. CSR: Corporate Social Responsibility
11.8.2. Essential Aspects for Implementing a Responsible Management Strategy
11.8.3. Steps for the Implementation of a Corporate Social Responsibility Management System
11.8.4. Tools and Standards of CSR
11.9. Multinationals and Human Rights
11.9.1. Globalization, Multinational Corporations and Human Rights
11.9.2. Multinational Corporations and International Law
11.9.3. Legal Instruments for Multinationals in the Field of Human Rights
11.10. Legal Environment and Corporate Governance
11.10.1. International Rules on Importation and Exportation
11.10.2. Intellectual and Industrial Property
11.10.3. International Labor Law
Module 12. People and Talent Management
12.1. Strategic People Management
12.1.1. Strategic Human Resources Management
12.1.2. Strategic People Management
12.2. Human Resources Management by Competencies
12.2.1. Analysis of the Potential
12.2.2. Remuneration Policy
12.2.3. Career/Succession Planning
12.3. Performance Evaluation and Compliance Management
12.3.1. Performance Management
12.3.2. Performance Management: Objectives and Process
12.4. Innovation in Talent and People Management
12.4.1. Strategic Talent Management Models
12.4.2. Identification, Training and Development of Talent
12.4.3. Loyalty and Retention
12.4.4. Proactivity and Innovation
12.5. Motivation
12.5.1. The Nature of Motivation
12.5.2. Expectations Theory
12.5.3. Needs Theory
12.5.4. Motivation and Financial Compensation
12.6. Developing High Performance Teams
12.6.1. High-Performance Teams: Self-Managing Teams
12.6.2. Methodologies for Managing High Performance Self-Managed Teams
12.7. Change Management
12.7.1. Change Management
12.7.2. Types of Change Management Processes
12.7.3. Stages or Phases in Change Management
12.8. Negotiation and Conflict Management
12.8.1. Negotiation
12.8.2. Conflict Management
12.8.3. Crisis Management
12.9. Executive Communication
12.9.1. Internal and External Communication in the Business Environment
12.9.2. Communication Departments
12.9.3. The Head of Communication of the Company. The Profile of the Dircom
12.10. Productivity, Attraction, Retention and Activation of Talent
12.10.1. Productivity
12.10.2. Talent Attraction and Retention Levers
Module 13. Economic and Financial Management
13.1. Economic Environment
13.1.1. Macroeconomic Environment and the National Financial System
13.1.2. Financial Institutions
13.1.3. Financial Markets
13.1.4. Financial Assets
13.1.5. Other Financial Sector Entities
13.2. Executive Accounting
13.2.1. Basic Concepts
13.2.2. The Company's Assets
13.2.3. The Company's Liabilities
13.2.4. The Company's Net Worth
13.2.5. The Income Statement
13.3. Information Systems and Business Intelligence
13.3.1. Fundamentals and Classification
13.3.2. Cost Allocation Phases and Methods
13.3.3. Choice of Cost Center and Impact
13.4. Budget and Management Control
13.4.1. The Budgetary Model
13.4.2. The Capital Budget
13.4.3. The Operating Budget
13.4.5. The Cash Budget
13.4.6. Budget Monitoring
13.5. Financial Management
13.5.1. The Company's Financial Decisions
13.5.2. The Financial Department
13.5.3. Cash Surpluses
13.5.4. Risks Associated with Financial Management
13.5.5. Risk Management of the Financial Management
13.6. Financial Planning
13.6.1. Definition of Financial Planning
13.6.2. Actions to Be Taken in Financial Planning
13.6.3. Creation and Establishment of the Business Strategy
13.6.4. The Cash Flow Chart
13.6.5. The Working Capital Chart
13.7. Corporate Financial Strategy
13.7.1. Corporate Strategy and Sources of Financing
13.7.2. Corporate Financing Financial Products
13.8. Strategic Financing
13.8.1. Self-financing
13.8.2. Increase in Shareholder's Equity
13.8.3. Hybrid Resources
13.8.4. Financing through Intermediaries
13.9. Financial Analysis and Planning
13.9.1. Analysis of the Balance Sheet
13.9.2. Analysis of the Income Statement
13.9.3. Profitability Analysis
13.10. Analysis and Resolution of Cases/Problems
13.10.1. Financial Information on Industria de Diseño y Textil, S.A. (INDITEX)
Module 14. Commercial Management and Strategic Marketing
14.1. Commercial Management
14.1.1. Conceptual Framework of Commercial Management
14.1.2. Commercial Strategy and Planning
14.1.3. The Role of Sales Managers
14.2. Marketing
14.2.1. The Concept of Marketing
14.2.2. The Basic Elements of Marketing
14.2.3. Marketing Activities in Companies
14.3. Strategic Marketing Management
14.3.1. The Concept of Strategic Marketing
14.3.2. Concept of Strategic Marketing Planning
14.3.3. Stages in the Process of Strategic Marketing Planning
14.4. Digital Marketing and e-Commerce
14.4.1. Objectives of Digital Marketing and e-Commerce
14.4.2. Digital Marketing and the Media It Uses
14.4.3. E-Commerce. General Context
14.4.4. Categories of e-Commerce
14.4.5. Advantages and Disadvantages of e-Commerce Compared to Traditional Commerce
14.5. Digital Marketing to Reinforce a Brand
14.5.1. Online Strategies to Improve Brand Reputation
14.5.2. Branded Content and Storytelling
14.6. Digital Marketing to Attract and Retain Customers
14.6.1. Loyalty and Engagement Strategies Using the Internet
14.6.2. Visitor Relationship Management
14.6.3. Hypersegmentation
14.7. Digital Campaign Management
14.7.1. What Is a Digital Advertising Campaign?
14.7.2. Steps to Launch an Online Marketing Campaign
14.7.3. Mistakes in Digital Advertising Campaigns
14.8. Sales Strategy
14.8.1. Sales Strategy
14.8.2. Sales Methods
14.9. Corporate Communication
14.9.1. Concept
14.9.2. The Importance of Communication in the Organization
14.9.3. Type of Communication in the Organization
14.9.4. The Functions of Communication in the Organization
14.9.5. Elements of Communication
14.9.6. Problems of Communication
14.9.7. Communication Scenarios
14.10. Digital Communication and Reputation
14.10.1. Online Reputation
14.10.2. How to Measure Digital Reputation?
14.10.3. Online Reputation Tools
14.10.4. Online Reputation Report
14.10.5. Online Branding
Module 15. Executive Management
15.1. General Management
15.1.1. The Concept of General Management
15.1.2. The Role of the CEO
15.1.3. The CEO and their Responsibilities
15.1.4. Transforming the Work of Management
15.2. Manager Functions: Organizational Culture and Approaches
15.2.1. Manager Functions: Organizational Culture and Approaches
15.3. Operations Management
15.3.1. The Importance of Management
15.3.2. Value Chain
15.3.3. Quality Management
15.4. Public Speaking and Spokesperson Education
15.4.1. Interpersonal Communication
15.4.2. Communication Skills and Influence
15.4.3. Communication Barriers
15.5. Personal and Organizational Communication Tools
15.5.1. Interpersonal Communication
15.5.2. Interpersonal Communication Tools
15.5.3. Communication in the Organization
15.5.4. Tools in the Organization
15.6. Communication in Crisis Situations
15.6.1. Crisis
15.6.2. Phases of the Crisis
15.6.3. Messages: Contents and Moments
15.7. Preparation of a Crisis Plan
15.7.1. Analysis of Possible Problems
15.7.2. Planning
15.7.3. Adequacy of Personnel
15.8. Emotional Intelligence
15.8.1. Emotional Intelligence and Communication
15.8.2. Assertiveness, Empathy, and Active Listening
15.8.3. Self- Esteem and Emotional Communication
15.9. Personal Branding
15.9.1. Strategies for Personal Brand Development
15.9.2. Personal Branding Laws
15.9.3. Tools for Creating Personal Brands
15.10. Leadership and Team Management
15.10.1. Leadership and Leadership Styles
15.10.2. Leadership Skills and Challenges
15.10.3. Managing Change Processes
15.10.4. Managing Multicultural Teams
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