Do you want to know how to create a care culture focused on patient experience? Are you interested in learning about the humanizing tools of care? Enroll in this Postgraduate certificate and become an expert in patient and family wellness and comfort management!"

The Humanization of Health Care has become a topic of great importance nowadays, since it not only seeks to treat the physical ailments of patients, but also to meet their emotional and psychological needs. Patients are looking for a closer and more empathetic treatment by health professionals, which has led to the need for expert professionals in this area.

In response to this need, TECH has developed a Postgraduate certificate in Humanization of Health Care with a focus on medicine. This program will train health professionals to comprehensively address the needs of patients, not only on a medical level, but also on an emotional and psychological level.

This program will address topics such as the management of the well-being and comfort of patients and their families, the model of person-centered care, tools to humanize communication and empathy, the humanized care of the terminally ill, the management of the well-being of professionals, the management model based on values and humanization in the care of special patients.

The methodology of the Postgraduate certificate will be based on a combination of theoretical and practical classes, so that students can apply the knowledge acquired in daily patient care. Additionally, teamwork will be promoted and the active participation of students will be encouraged to enrich learning in a 100% online format. What makes this program an excellent opportunity for health professionals to be trained in a topic of great relevance today and to improve the quality of care they provide to their patients.

If you want to learn about care systems and the evolution of the Person-Centered Care model, or if you want to learn about new roles and care teams this program is for you”

This Postgraduate certificate in Humanization of Health Care contains the most complete and up-to-date scientific program on the market. The most important features include:

• The development of case studies presented by medical experts focused on Humanization of Health Care
• The graphic, schematic, and practical contents with which they are created, provide scientific and practical information on the disciplines that are essential for professional practice
• The practical exercises where the self-evaluation process can be carried out to improve learning
• Its special emphasis on innovative methodologies
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an Internet connection

Get up to date on the latest advances in the Humanization of Health Care, thanks to TECH, the largest digital university in the world”

The program includes in its teaching staff professionals of the field who pour into this training the experience of their work, in addition to recognized specialists from reference societies and prestigious universities.

Its multimedia content, developed with the latest educational technology, will allow the professional a situated and contextual learning, that is, a simulated environment that will provide an immersive training programmed to train in real situations.

The design of this program focuses on Problem-Based Learning, in which the professional will have to try to solve the different professional practice situations that will arise throughout the academic course. For this purpose, the student will be assisted by an innovative interactive video system created by renowned experts.

Thanks to Relearning, you will be able to assimilate the essential concepts of the syllabus quickly and without having to dedicate too much time to study"

With this program, you will have the opportunity to access multiple job opportunities in the health sector, where the demand for highly trained professionals is constantly growing"

TECH has designed a comprehensive syllabus for the program, created by an experienced team of industry professionals. The syllabus includes dynamic and innovative didactic tools that allow their knowledge to be interactive and therefore easier to remember, and has a specific module for pediatric care. The syllabus focuses on Humanization in Health Care, which covers topics such as the management of patient and family wellbeing and comfort, the person-centered care model, communication and empathy, the humanized care of the terminally ill, the management of the wellbeing of professionals, and humanization in the care of special patients. Additionally, the syllabus is updated with the latest international regulatory frameworks.

A program with which you will be able to acquire new skills in the field of Humanization in Health and expand your knowledge in those aspects of the syllabus that interest you most, thanks to a wide variety of material"

Module 1. Humanization of Health care

1.1. Humanization in Health Care

1.1.1. Humanization in Health Care

1.1.1.1. International Regulatory Framework

1.1.2. Starting Elements. Steps to Action
1.1.3. Humanization Strategic Plans

1.2. Patient and Family Well-Being and Comfort Management

1.2.1. Care Culture Centered on the Patient Experience
1.2.2. Infrastructure, Resources and Technology
1.2.3. Humanizing Care Tools

1.2.3.1. Personalization of Care
1.2.3.2. Intimacy
1.2.3.3. Autonomy
1.2.3.4. Shared Decision Making

1.3. Person-Centered Care Model

1.3.1. Systems of Care. Evolution
1.3.2. PCA Model
1.3.3. Professionals. New Roles and Care Teams
1.3.4. Support and Consensus Groups

1.4. Tools to Humanize. Communication Empathy

1.4.1. Values to Humanize the Health Care Environment
1.4.2. Interpersonal Relationships. Holistic and Integral Care
1.4.3. Communication and Empathy
1.4.4. Measuring the Degree of Humanization. Control systems

1.5. Humanization of an Intensive Care Unit

1.5.1. How to Humanize an Intensive Care Unit
1.5.2. Staff Care
1.5.3. Patient, Family, Citizenship
1.5.4. Humanizing the Architecture of an Intensive Care Unit

1.6. Humanized Care of the Terminally Ill

1.6.1. Humanization of Health Care at the End of Life
1.6.2. Care at the End of Life, at Home
1.6.3. Palliative Care in the Hospital. How to Humanize this Care

1.7. Management of Professional Welfare

1.7.1. Well-Being of Professionals

1.7.1.1. Factors that Alter the Well-Being of Professionals
1.7.1.2. Disorders Present in the Alteration of Professional Well-Being
1.7.1.3. Leader and Group Relationship in the Work Environment
1.7.1.4. Techniques to Improve the Well-Being of Professionals
1.7.1.5. Tools for Measuring Professional Well-Being

1.8. Values-Based Management Model

1.8.1. Values-Based Management
1.8.2. Phases of the Values-based Management Implementation Process

1.8.2.1. Phase 1. Definition of Values
1.8.2.2. Phase II. Communication
1.8.2.3. Phase III. Alignment

1.8.3. Benefits of Management by Values
1.8.4. The Pillars of Value-Based Management in Health Care Institutions

1.9. Humanization in the Care of Special Patients

1.9.1. International Normative Framework
1.9.2. Recognition of the Principle of Personal Autonomy
1.9.3. Strategic Lines and Humanizing Actions

1.9.3.1. Humanized Spaces
1.9.3.2. Humanizing Actions in Consultations and Emergencies
1.9.3.3. Humanizing Actions in Hospital Admissions
1.9.3.4. Humanizing actions for Companions and Family Members

1.9.4. Humanization syllabus for Professionals: Care for the Professional
1.9.5. Models of Humanization Syllabus and Guidelines

1.10. Impact of Covid-19 on the Humanization of Health Care

1.10.1. Impact and Transformation in the Organizational and Care Structure of the Health Care System
1.10.2. Impact of Covid-19 on Communication
1.10.3. More Humanized Infrastructure. Main Strategic Lines of Action

The teaching materials of this program, elaborated by these specialists, have contents that are completely applicable to your professional experiences"