Learning to establish assertive communication with students is the way to build positive contact channels that will allow you to control the diverse situations that arise in the classroom"

This program offers an integral vision of classroom conflict resolution, as well as of successful approach models, and provides tools, experiences and advances in the area that have been approved by a specialized teaching faculty, all of them practising professionals. Each teacher will learn based on professional experience, as well as on evidence-based pedagogical methods, which will make students’ learning process more effective and specific.

Mediators possess skills that teachers can cultivate to serve as intermediaries between students and the learning institution; the educator’s intention would be to encourage and facilitate this process, so that students can reach their objectives. Mediation in the education system is an emerging skill that can bring improvement in teachers and students, which will result in academic as well as humanistic learning for relationship management in the area.

The perspective from the emerging educational paradigm must be inclusive and based on a biopsychosocial model that contemplates attention to diversity from a comprehensive approach aimed at the entire educational community.

Teachers, at all educational stages, and related professionals in both the educational and socio-health fields need to know the characteristics of these students, know how to identify their needs and have the knowledge and tools to intervene at a personal, socio-familial and, above all, educational level.

This program, designed as a postgraduate certificate, responds to the demand for continued specialization among educational agents, and is directed mainly at teachers of kindergarten, primary, secondary and post-compulsory education. With this program, teachers will acquire skills to manage classroom conflict and diversity in the educational context, and to adjust attention to diversity and educational projects in their schools, while it will also enable them to create mediation plans for these centers.

A highly specialized postgraduate certificate that will propel you to an optimum level of competitiveness in teaching"

This postgraduate certificate in Assertive Classroom Communication contains the most complete and up-to-date educational program on the market. Its most important features include:

• The latest technology in online teaching software 
• Intensely visual teaching system, supported by graphic and schematic contents, easy to assimilate and understand
• Practical cases presented by practising experts
• State-of-the-art interactive video systems
• Teaching supported by telepractice
• Continuous updating and recycling systems
• Autonomous learning: full compatibility with other occupations
• Practical exercises for self-evaluation and learning verification
• Support groups and educational synergies: questions to the expert, debate and knowledge forums
• Communication with the teacher and individual reflection work
• Access to contents from any fixed or portable device with an internet connection
• Supplementary documentation databases are permanently available, even after the program

A practical and realistic program that will provide you with the tools you require to help your students, school staff and families move forward from conflicts in a positive and enriching way”

Our teaching staff is made up of working professionals. In this way TECH ensures that it delivers the educational up-to-date objectives that it aims for. A multidisciplinary and specialized teaching faculty with extensive experienced in different environments, who will develop theoretical knowledge in an efficient way, and, above all, bring practical knowledge derived from their own experience to the course: one of the differential qualities of this program.

The efficiency of the methodological design of this master's degree, enhances the student's understanding of the subject. Developed by a multidisciplinary team of e-learning experts, it integrates the latest advances in educational technology. In this way, you will be able to study with a range of easy-to-use and versatile multimedia tools that will give you the skills you need for this specialization

The design of this program focuses on Problem-Based Learning: 

an approach that conceives learning as an eminently practical process. To achieve this remotely, we use telepractice: with the help of an innovative interactive video system and a Learning from an Expert approach, you will be able to acquire knowledge as if you were actually dealing with the situation you are learning about. A concept that will make it possible to integrate and fix learning in a more realistic and permanent way.

Theory is simply not enough: we will give you the ‘know-how’ to act through practical and competent means"

A contextualized and authentic learning experience that will allow you to put your learning into practice through new skills and abilities"

This program is designed to teach students the techniques of Assertive Classroom Communication, and incorporates new focuses and forms of approach for teaching practice. A qualitative leap of the highest level that will allow students to position themselves in the educational profession  

Learn the keys to assertive communication, grow as a professional and provide institutions with a high-level educational tool"

General Objectives

• Identify students with characteristics that are compatible with behavioral and/or family difficulties and that may need mediation
• Use main evaluation instruments and specific criteria to complete the process of identifying specific educational needs that arise as a result of educational variability, and which may present behavioral problems
• Manage techniques and strategies employed in educational intervention, and for orienting responses to different situations in which behavioral problems emerge in the classroom
• Manage conflictive situations and maladaptive behavior in the classroom, and collaborate or promote integral programs and mediation plans within educational projects
• Value the active role of teachers in conflict resolution and mediation in the educational context
• Encourage habits and behaviors that promote coexistence at school
• Sensitise students about their active role and involvement in the recognition, avoidance and control of coexistence conflicts in educational centers
• Identify and confront problems that lead to intolerance and violence

Specific Objectives

• Learn to communicate assertively
• Learn to connect with basic limits in order to be respected
• Learn to set limits in a non-aggressive manner

Enhance your communicative abilities in conflictive situations and reach a level of confidence that will allow you to grow in teaching environments"